How To Get Warranty Service; Warranty Information - Motorola Fire XT 530 User Manual

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WARRANTY INFORMATION

Motorola guarantees to you, the original purchaser, the Personal Communicator and
accessories which you have purchased from an authorised Motorola dealer (the
"Products"), to be in conformance with the applicable Motorola specifications current at
the time of manufacture for a term of 1 year (2 years for South Africa and Portugal) from
date of purchase of the Product(s) (Warranty Term).
You must inform Motorola of the lack of conformity to the applicable specifications of any
of the Products within a period of two (2) months from the date on which you detect a
defect in material, workmanship or lack of conformity and in any event within a term not to
exceed the Warranty Term, and must immediately submit the Product for service to
Motorola's Authorised Repair or Service Centre. Motorola shall not be bound by Product
related statements not directly made by Motorola nor any warranty obligations applicable
to the seller.
During the Warranty term, Motorola will, at its discretion and without extra charge, as
your exclusive remedy, repair or replace your Product which does not comply with this
warranty; or failing this, to reimburse the price of the Product but reduced to take into
account the use you have had of the Product since it was delivered. This warranty will
expire at the end of the Warranty Term.
This is the complete and exclusive warranty for a Motorola Personal Communicator and
accessories and in lieu of all other warranties, terms and conditions, whether express or
implied.
Where you purchase the product other than as a consumer, Motorola disclaims all other
warranties, terms and conditions express or implied, such as fitness for purpose and
satisfactory quality.
In no event shall Motorola be liable for damages nor loss of data in excess of the purchase
price nor for any incidental special or consequential damages* arising out of the use or
inability to use the Product, to the full extent such may be disclaimed by law.
This Warranty does not affect any statutory rights that you may have if you are a
consumer, such as a warranty of satisfactory quality and fit for the purpose for which
products of the same type are normally used under normal use and service, nor any rights
against the seller of the Products arising from your purchase and sales contract.

HOW TO GET WARRANTY SERVICE?

In most cases the authorised Motorola dealer which sold and/or installed your Motorola
Personal Communicator and original accessories will honour a warranty claim and/or
provide warranty service. Alternatively, for further information on how to get warranty
service, please contact either the customer service department of your service provider or
http://www.motorola.com/support/warrantyselector
go to
Where, in the Country of purchase, there is a statutory requirement to provide extended
repair service to consumers beyond the first year of purchase (South Africa and Portugal),
this warranty will be provided by Motorola Authorised Service Centres or Motorola
directly appointed dealers in the country of purchase according to the terms of this
warranty information document. However, please note that you will be referred back to
the place of purchase, if the Motorola Dealer has purchased the product directly from
Motorola, in the country of purchase or in a country where Motorola is not required to
support supplementary repair service during the second year of purchase because of the
statutory obligations that may apply to the seller or importer of the product, but not to the
manufacturer, to provide an extended warranty to consumers beyond the first year.
CLAIMING
In order to claim the warranty service, you must return the Personal Communicator and/or
accessories in question to Motorola's Authorised Repair or Service Centre in the original
configuration and packaging as supplied by Motorola. Please avoid leaving any
supplementary items like SIM cards. The Product should also be accompanied by a label
with your name, address, and telephone number; name of operator and a description of
the problem. In the case of vehicular installation, the vehicle in which the Personal
Communicator is installed should be driven to the Authorised Repair or Service Centre, as
analysis of any problem may require inspection of the entire vehicular installation.
In order to be eligible to receive warranty service, you must present your receipt of
purchase or a comparable substitute proof of purchase bearing the date of purchase. The
* including without limitation loss of use, loss of time, loss of data, inconvenience, commercial loss,
lost profits or savings.
.
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