Whirlpool ET20NK Use & Care Manual page 15

If you need service or assistance,
we suggest you follow these five steps:
I+
efore calling for assistance...
j :-formonce problems oflen result from lIttIe things
.c .A XI~ find and fox yourself
wlthout tools of any kind
rf your refrigerator will not operate:
5 I ;he electnc
cord p#ugged Into c live circuit with
; roper voltage? (See page 4 )
F '*"de bou checked your home's main fuses or
Circuit
: ,reoker box?
3 il tne Refrigerator Cop:r:sl Ol\r?
-1 There is a rattling or jingling noise or unfamiliar
sounds:
7 1: somethIng on top or :;ehlnd the refrlgeratol maklng
":lle 'when the refrigerator
IS
running'
* hit?,w features on Yoc!~ new refrigerator make new
s,ounas You may be hearing air flowing from the fans.
timer clicks for the defrosting cycle, or defrost water
3rainlng In the defrost pan
4 your ice maker will not operate:
7 tias the freezer PIad enough time to get cold7 With CI
rew refrigerator, this might take overnight
" ! ; *he signal arm ON in the down position?
- "he water valve turnea on7 Is water getting to the
ICE
r.73 Ker7
f there is water in the defrost pan:
* 1% IS normal in hot. muggy weather The pan con
even be half full Make sure the refrigerator
IS level so
t?e
pan does not overblow
if the light does not work:
0 Fave you checked your home's
maln
fuses or clrcult
tjreo ker box?
* i; the power supply cord plugged into a live circuit
,with the proper voltage7 [See page 4.)
Et a bulb is burned out:
* i-e irlstructions for chnng!ng light bulbs 0" page 7
;P ,~~plionce bulbs
;,nlv
9 the motor seems to run too much:
3 Ine condenser free st dust and lint7
1 L :r- ?ot days. or if the ro?m
IS
warm, the motor naturally
i I-~s longer
j 'Vi9 door has been opened a lot or if a large amount
..I 'ooa nas been put in the motor will run ionger to
;::,I down the interlo:
Remember: Motor rurlr:lng rime depends on different
":n:;s number of door openings amount of food
r:,red !empercture of ttle room setting of the controls
'7 L, : t:e:v refrigerator TQV be larger than your old
x II
has more space to be cooled It also has a
c- _ 3; freezer
instead of a frozen food compartment
.j
y~~lx means better refrigerotlon and may require
i
-: 'Lr riing time than vour old one
2. If you need assistance?.
Call Whirlpool COOL-LINE" service assistance tele-
phone number. Dial tree from anywhere in the U.S.:
l-800-253-1301
crud talk with one of our trained Consultants. The Con-
sLItants can instruct You In how to obtain satisfactory
operation from your appliance or, if service is neces-
sary. recommend a qualified service company in your
u!ea
3.
If you need service';'...
amz/
m,ikl
pd
01
Whirlpool has a nationwlde network
- of franchised TECH-CARE' service
TEC-U-CARE
companies. TECH-CARE service
technicians are trained to fulfill the
FRAncHl~~DSERVICE product warranty and provide after-
warranty service, anywhere in the United States. To IO-
tote TECH-CARE service in Your area, call our COOL-
LINE service assistance telephone number (see Step 2)
vr look in your telephone directory Yellow Pages under:
APPLIANCES-HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR-SERVICE 8 REPAIR MAJOR - REPAlRlNG 8 PARTS
OR
-IdPIP, PO! L APwAIYiti
W#RLPtiOL APPLIANCES
14:YCti~sL37EC~ CiRi SIRVICE FMANCHISU TECH C4fib SERVICE
s,. Hi',, i, , 0 I,,',.\ ii.\ .,iH\,r't c Olli'4.VII:'.'
s-2 LRLI'F r'"
Y+: ZERVICE cc
I/ ,,AI',L 99 399s '23MAPLE s99 9999
OR
WASHING MACHINES, DRYERS
8 IRONERS SERVICING
!r,ilRLPOOL APPLIANCES
FAANCH SEDTECH-CAFESEWCE
4. If you have a problem?..
Call our COOL-LINE service assistance telephone
',umber [see Step 2) and talk with one of our Consul-
lants or if You prefer, write to,
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
5.
If you need FSP
replacement parts?..
FSP
IS
a registered trademark of Whirlpool Corpora-
ton for quality parts Look for this symbol of
quality
whenever You need a replacement part for your
Whirlpool appliance FSP replacement parts will fit
right and work right, because they are made to the
same exacting specifications used to build every new
Whirlpool appliance
To locate FSP replacement parts in your area, refer to
5tep 3 above or call the Whirlpool COOL-LINE service
assistance number in Step 2.
*.f You must call or write, please provide: model
number, serial number, date of purchase, and a com-
plete description of the problem. This information is
needed in order to better respond to Your request for
-Jssistance
15