Appendix 4 Troubleshooting - Tenda 3G150B User Manual

3G150B 150Mbps Portable 3G Wireless Router

Appendix 4 Troubleshooting

This chapter provides solutions to problems that may occur during
the installation and operation of the device. Read the following
descriptions if you are having problems. If you can not find your
problem here, please go to our website www.tenda.cn or E-mail to
support@tenda.cn for help.
1. Why can't I access the web-based configuration utility?
Please first verify physical connectivity by checking for solid link
lights on the device. If you do not get a solid link light, try using a
different cable.
Then verify the device's mode. In wireless router mode, the
device's LAN/WAN port functions as a WAN port only, so you can
access its web-based interface via wireless connection only. In
wireless access point (AP) mode, you must specify an IP address for
your computer (between 192.168.2.2~192.168.2.254) to access
its web-based interface. Please click "Start" -- " Run "to enter "ping
192.168.2.1"to diagnose whether the device is connected or not. If
ping succeeds, then check whether you have enabled the Proxy
Server feature on your browser. If enabled， you need to disable it.
If ping fails, press and hold the "RESET" button on the device for
over 7 seconds to restore the factory defaults, and run
"ping192.168.2.1" again. And if you still can not access, please
contact our technical support.
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