Appendix A: Troubleshooting; Troubleshooting Ethernet Connection - SolarEdge Home Gateway Installation Manual

Appendix A: Troubleshooting

Appendix A: Troubleshooting

Troubleshooting Ethernet Connection

If the S_OK LED on the gateway is not ON, use the diagnostics mode
to identify the error:
Press the gateway configuration button for more than 10 seconds
and release it (after all LED turn on and then off while pressing). The
home gateway is now in diagnostics mode.

If all LEDs light up – no error has occurred.

If one of the LEDs is OFF, refer to the following table to
diagnose the problem. If more than one problem is
identified, diagnose the top one first
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Home Gateway Installation Guide – MAN-01-00118-1.4
Figure 8: Home Gateway LEDs
S_OK
Link
RSSI 3
RSSI 2
RSSI 1