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Sunpak S34?TSR Installation, Operation And Maintenance Instructions

Outdoor gas infrared patio heater

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Installer: Please take the time to read and understand these instructions prior to installation. Installer
must provide a copy of this manual to the owner.
Owner: Keep this manual in a safe place in order to provide your service technician with the
necessary information.
Warning:
These instructions are intended for qualified personnel, specifically trained and experienced in the
installation and repair of this type of equipment and related system components.
 
Infrared Dynamics, Inc © Copyright 2012
Printed in USA
Installation, Operation and & Maintenance Instructions 
 
For Assistance Call Toll Free
(888) 317‐5255
 
Sunpak  S34‐TSR 
Outdoor Gas Infrared Patio Heater 
 
 
 
Infrared Dynamics, Inc 
   3830 Prospect Avenue 
   Yorba Linda, CA 92886 
    http:\\sunpak.us 
Form No 60043 – 7/12
 

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Summary of Contents for Sunpak S34?TSR

  • Page 1 Sunpak  S34‐TSR  Outdoor Gas Infrared Patio Heater    Installation, Operation and & Maintenance Instructions        Installer: Please take the time to read and understand these instructions prior to installation. Installer must provide a copy of this manual to the owner. Owner: Keep this manual in a safe place in order to provide your service technician with the necessary information.
  • Page 2 Sunpak® Infrared Heaters   Table of Contents Sunpak heaters work like the sun Warnings projecting radiant heat down to warm your patio and guests. This heater was 2. Basic Operation designed for outdoor installation however 3. Heater Layout and Design breezes will affect the heating efficiency 4.
  • Page 3 Sunpak® Infrared Heaters Basic Heater Operation  Sunpak S34 TSR  is an outdoor gas‐fired  infrared heater which is operated with a wireless  remote control.  The heater can be operated at a  High setting with an input of 34,000 BTU/Hr or at a  LOW setting of 25,000 BTU/Hr. Each heater comes  with wireless operating remote controls that are  pre‐programmed for that heater. The number  located on the louvered end of the heater  corresponds to the number on the remote control.  Should the original remote control become lost,  additional remote controls can be purchased.  However the heater will need to be re‐programmed  to the new remote control.    The Sunpak S34‐TSR should always be started up and operated on the HI mode for the first 5  minutes to allow the heater to warm up. Starting up the heater on the LOW mode before the  heater is warmed up may cause the heater to shut down prematurely. To correct this situation  press the OFF button followed by the ON button and the HI button. Always PRESS the button for  at least 1 second to allow proper transmission of the remote signal.  Sunpak heaters have a spark ignition and  electronic flame safety control. The pilot is  only ON while the heater is operating.  If the  flame safety sensor fails to sense flame at the  pilot, the heaters will shutdown and lockout.  This may happen due to low gas pressure or a  gusty wind.  Should the heater lockout you  may be able to hear a faint beeping from the  heater control. To restart the heater, first  press the OFF button before restarting the  heater.    Although the heater is designed for outdoor  installation and use, it is important that the  wireless remote control(s) be protected from  the weather.  Should the remote control  become wet, it may be necessary to replace ...
  • Page 4 (see ventilation of installation section). The variable environments in which Sunpak heaters are Sunpak heaters must always be operated in a location applied means that these general guidelines are generated by that allows uniform air pressure around the heater. If only necessity and may need to be refined for local conditions.
  • Page 5 Sunpak® Infrared Heaters  ...
  • Page 6 Sunpak® Infrared Heaters     Warning: Heater must be level in the lengthwise direction.   ...
  • Page 7 Sunpak® Infrared Heaters Gas Supply Installation/Service Instruction The gas inlet supply pressure and manifold pressure required for Receiving Equipment each heater are listed below. For gas supply line pressures in excess of ½ psig, consult with your gas service provider or the On receipt of equipment it is suggested that a visual inspection be made for external damage to the carton.
  • Page 8 Sunpak® Infrared Heaters   Gas Piping A minimum pipe size of ½” is required for inlet piping. A ½” leaver handled shut-off gas cock should be installed within 6 feet of the appliance for servicing and as emergency shutoff to the unit.
  • Page 9 Sunpak® Infrared Heaters Ventilation Regular Service and Maintenance It is required that areas above the heater be Over time, particularly during long periods of non‐use,  properly vented to allow for necessary the heater can accumulate dirt and debris in and  combustion air and removal of combustion gases. around the pilot and the burner. Routine maintenance  Heaters shall be provided with natural or mechanical means to supply and exhaust at least should be performed at least once a year by a qualified ...
  • Page 10 Sunpak® Infrared Heaters   You must remove the Sunpak Face Trim to connect power to the heater. The Sunpak Face Trim is secured with  four (4) screws, two (2) located along each side of the heater.    Basic Wiring  Sunpak S34‐TSR requires 7.5 VDC for its controls. In most cases you will  be running low voltage wire from the Power Adapter plugged into a 120  VAC outlet. The Power Adapter is not water proof and must be weather  protected. The extension wire can be run 50 feet with 18 GA and must  have suitable outdoor insulation.  In order to add the extension wire you  must:  1. Remove the Face Trim  2. Disconnect the Power Adapter from the control module.  3. Attach the slide connector to the extension wire.  4. Connect one end of the extension wire cable to the module and  the other end to the Power  Adapter  WARNING: Do not attach the Extension Cable directly to the 120 VAC  Outlet.  NOTE:  Male and Female connections are supplied in the extension kit    supplied with each heater ...
  • Page 11 Sunpak® Infrared Heaters      ...
  • Page 12 Sunpak® Infrared Heaters...
  • Page 13 Control System – Page 11 Secure ground wire to heater body • Adjust pilot electrodes 3/16 from pilot hood and 3/8 apart. • Sunpak Pilot – Page 15 Swap sensor and spark connections on module Pilot Electrode • Control Components – Page 11 Replace TSR Control Module •...
  • Page 14 Sunpak® Infrared Heaters Trouble Shooting Remote Controls  Error Code:  Reason  Solution  Module has four “beeps” every one  Warns user that the pilot  Adjust the sensor electrode to 3/16”  second  flame sensor detects a pilot  for the pilot hood and 3/8” from the  flame already present when  spark electrode.   Make sure the  ignition sequence is  electrode is within the flame zone.  initiated. This fault will also  occur if pilot flame sensor on  main control module is  shorted to ground  Correct Mounting Angle – Page 4  Four beeps every two seconds  Warns users the module’s  Provide Proper Ventilation – Page 9  internal  temperature has   Allow heater to cool down before  exceeded 170⁰  F. (77⁰)  pressing <Off> then <ON>  One beep every four seconds  Flame Safety Circuit has  Press OFF button to reset then ON to  locked out  restart heater  Each Sunpak TSR comes with wireless controls pre‐programmed for individual heaters. If you have a  problem with the remotes, please review the following:  1. Make sure there is power to the unit through the 7.5 VDC plug‐in power adapter.  2. Make sure you have the correct control for the heater.  Each control is marked with a number ...
  • Page 15 Sunpak® Infrared Heaters 3. Press and release the learn button on the heater control. Press the <ON> button on the wireless  device within 10 seconds. Make sure the remote’s red indicator light went on while pressing the  remote.  4. The heater should now recognize the wireless device.  a. Press the <OFF> button on the wireless device  b. Press the <ON> button  c. Press the <HI> button  d. Leave heater on HI for first 5 minutes  If the heater does not light, repeat procedure 4..  It is likely that there is still air in the gas line.  If the  heater fails to light or fails to stay lit after several tries, it may be necessary to purge the air from the gas  line using safe practices.  Sunpak Pilot The two electrodes near the pilot provide for flame ignition and sensing. It is important that these electrodes be position properly.
  • Page 16 Sunpak® Infrared Heaters Warranty    THIS WARRANTY IS APPLICABLE TO THE ORIGINAL OWNER ONLY. In accordance with the warranty terms and conditions specified below. Infrared Dynamics (the warrantor) will furnish at our option the ORIGINAL OWNER, 1) a replacement Infrared Dynamics’ heater or 2) a replacement part for any component part which fails before one year when used for residential use.