Panasonic KX-TG6511C Operating Instructions Manual page 49

TG65xxC(e).book Page 49 Friday, January 15, 2010 2:06 PM
Problem
The 2nd caller's
information is not
displayed during an
outside call. (Visual Call
Waiting feature does not
function.)
*1 KX-TG6531/KX-TG6551 series: page 3
Answering system (KX-TG6521/KX-TG6531/KX-TG6551 series: page 3)
Problem
The unit does not record
new messages.
I cannot operate the
answering system.
I cannot operate the
answering system
remotely.
Cause/solution
L In order to use Call Display, Call Waiting, or Visual
Call Waiting, you must first contact your service
provider/telephone company and subscribe to the
desired service.
After subscribing, you may need to contact your
service provider/telephone company again to
activate this specific service, even if you already
subscribed to both Call Display and Visual Call
Waiting services.
Cause/solution
L The answering system is turned off. Turn it on
(page 35).
L The message memory is full. Erase unnecessary
messages (page 36).
L The recording time is set to "Greeting only".
Change the setting (page 40).
L If you subscribe to a Voice Mail service, messages
are recorded by your service provider/telephone
company, not your telephone. Change the unit's
number of rings setting or contact your service
provider/telephone company (page 39).
L Someone is using the unit. Wait for the other user
to finish.
L A caller is leaving a message. Wait for the caller to
finish.
L The handset is too far from the base unit. Move
closer.
L The remote access code is not set. Set the remote
access code (page 38).
L You are entering the wrong remote access code. If
you have forgotten your remote access code,
enter the remote access code setting to check
your current code (page 38).
L Press each key firmly.
L The answering system is turned off. Turn it on
(page 39).
Useful Information
49