Troubleshooting - VuQube VQ4000 Operating Instructions Manual

Gyro stabilized in-motion satellite system
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SECTION 7
SYMPTOM
Controller does not power up.
Controller remains in one of the
following conditions:
POWER TRIP
ANT COM ERROR?
TUNER COM ERROR?
Controller displays AZ FAULT.
Dish cannot rotate
Display reads EL FAULT.
Only getting signal on 1/2 of
transponders.
Page 16

TROUBLESHOOTING

POSSIBLE SOLUTION
Check: controller is connected to power supply.
power supply is plugged into 110 VAC outlet.
Unplug controller from power supply for 10 seconds, then plug back in.
Check coax cable connection between controller and antenna unit.
Verify voltage on coax at antenna unit is 24 volts.
Inspect all coax cables for kinks and verify connections are snug but not
overly tight.
Unplug controller from power supply for 10 seconds, then plug back in.
Perform OPTION 21 RE-INITIALIZE and 0-RECALIBRATE (pages 18-19).
Disconnect power supply for 15 seconds, then reconnect.
Restart system. If problem persists, perform
OPTION 21 RE-INITIALIZE and 0-RECALIBRATE (pages 18-19).
Kinked or sharply bent coax cable.
Verify coax cables are properly terminated with SNAP-N-SEAL
connectors only.
Verify receiver is operating properly.
Verify LNB type is set correctly.
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