Denso RT1 Owner's Manual page 16

AN IMPORTANT MESSAGE FROM DENSO
Thank you for purchasing a DENSO Product.
To ensure that Your DENSO Product performs properly and to ensure the validity of DENSO's Warranty, please follow all the
instructions and recommendations concerning the installation, use, servicing, maintenance and repair of the Product, as set
out in the documentation provided with the Product. If You require further assistance concerning the Product after reading all
such instructions and recommendations, please contact Us, using the contact details in clause 3 below.
We recommend that You contact Us or an Authorised DENSO Service Representative for all Your service needs.
The following applies if You are a 'consumer' under the Australian Consumer Law:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods
fail to be of acceptable quality and the failure does not amount to a major failure.
The benefits provided by DENSO's Warranty are in addition to any other rights and remedies of a
consumer under the Australian Consumer Law and any other law which may apply to the Product.
1. WHAT IS COVERED BY THIS WARRANTY?
We warrant that Your DENSO Product purchased in Australia is free from defects in material and workmanship, subject to
the Exclusions set out in clause 7 and the other terms and conditions contained in this document.
2. WARRANTY PERIOD
This Warranty applies to any defect in Your DENSO Product which appears within the period:
(a) commencing on the date the Product was purchased from the Supplier; and
(b) terminating 12 months after commencement.
Any Product We repair or replace under this Warranty will be warranted by Us under this Warranty for the balance of this
Warranty Period only.
3. WHO GIVES THIS WARRANTY?
DENSO Automotive Systems Australia Pty Ltd
2-46 Merrindale Drive
Croydon, Vic, 3136
Technical Service Department:
Tel: 03 8761 1449
Fax: 03 8761 1502
Email: service.department@denso.com.au
4. WHAT WE WILL DO
To honour this Warranty, We will:
(a) repair or replace the Product, at Our option and expense;
(b) arrange for the Product to be repaired or replaced, at Our option and expense; or
(c) pay You an amount equivalent to the cost of repairing or replacing the Product.
5.WHAT YOU MUST DO
To ensure that You remain entitled to claim under this Warranty, You must:
(a) provide Us with satisfactory proof of purchase of the Product, which clearly indicates the name and address of the
Supplier, the date and place of purchase, and identifies the Product (We recommend that You provide Us with a legible
and unmodified receipt or sales invoice for the Product);
(b) install, use, service, maintain and repair the Product in accordance with Our instructions and recommendations; and
(c) ensure that none of the Exclusions in clause 7 apply.
6. PROCEDURE TO CLAIM UNDER THIS WARRANTY
To make a claim under this Warranty, You must take the following steps:
STEP 1
Contact Us, during the Warranty Period, using the contact details in clause 3, and provide Us with Your name, address,
telephone number, details of the Product, details of the Supplier and an outline of Your claim in relation to the Product. We
will direct You to take the product to an Authorised Denso Service Repairer, the Supplier or us.
DENSO WARRANTY
NOTICE TO CONSUMERS UNDER AUSTRALIAN CONSUMER LAW
15
Operation