Usb Troubleshooting Continued - Pacific Digital U-30109 User Manual

USB Troubleshooting Continued

PROBLEM 2: You cannot write to the PDC drive at high speeds.
REASON 2.1: Verify that the media you have is certified for the maximum write
speed that you will be using. Make sure you are connected to a dedicated USB 2.0
port not a USB 1.1, Most motherboards have USB 1.1 ports, Make sure you have
installed the provided USB 2.0 PCI card for High Speed Recording. (If you are not
sure if your motherboard has USB 1.1 or USB 2.0 ports please contact your
motherboard manufacturer).
REASON 2.2: Your source disc may be damaged (scratched or soiled).
Step 1. Remove the source disc and visually inspect it for scratches or debris.
Step 2. Please follow the handling guidelines mentioned in this manual.
REASON 2.3: You may be trying to copy information directly from a CD-ROM
drive that cannot read data fast enough to keep up with the write speed you are
using.
Step 1. Verify that the source disk is not scratched or soiled in any way. A
poor-quality source disc will decrease a CD-ROM drive's performance.
Step 2. Copy the information onto your hard drive first and then onto a CD-R
or CD-RW. The data transfer rates of hard disk drives are much higher than
CD-ROM drives.
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