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USB 2.0/1.1 CD-RW Drive Installation Manual BEFORE CALLING PACIFIC DIGITAL TECHNICAL SUPPORT, PLEASE COMPLETELY READ THE INSTALLATION SECTION OF THIS MANUAL...
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Having trouble with your PDC Drive? Want to know more about how it works? Check the list of common questions provided in this manual; you may find the answers you need. If you don’t, or if the problem persists, Please visit Pacific Digital online at www.PacificDigital.com...
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“Windows” and “Windows NT” are registered trademarks of Microsoft Corporation (U.S.) in the U.S. and other countries. Pacific Digital Corporation herewith declares that it will not be liable in any way for any loss of data or any other damage, whether direct or indirect, caused by the operation or malfunctioning of this product.
Table of Contents Model and Serial Number Parts and Functions Getting Started PCI Card Installation USB CD-RW Installation USB CD-RW Installation Continued USB CD-RW Installation Continued Bundled Software Bundled Software Continued Handling Guidelines Handling Guidelines Continued Handling Discs Troubleshooting USB Troubleshooting USB Troubleshooting Continued USB Troubleshooting Continued Notes and Information...
Model and Serial Number Product Model Number Product Serial Number Example Label (may vary) Please record the PDC model and serial number from the bottom of the PDC drive or the side of the PDC box. Record this information to the form on page 22 to keep for reference.
Parts and Functions Front View (May Vary) 1. Operation indicator lamp 2. Head Phone Jack Used for headphones or speakers for audio from an Audio CD. 3. Open/close button 4. Shutter or tray 5. Volume Wheel Used to adjust the volume of an Audio CD within the drive. 6.
Getting Started PACKAGE CONTENTS Drive Power Supply USB 2.0 PCI Card USB 2.0/1.1 Cable Burner bundle software & Blank (Not supplied in some CD-R disk configurations)
PCI Card Installation Insert the USB 2.0 PCI card into an available PCI slot on your Motherboard. NOTE: If you are not using the USB 2.0 PCI card supplied, because of limitations in USB 1.1 technology, your USB 2.0 drive will only be able to function as a 4x4x8 CD-Writer.
USB CD-RW Installation Step 1: Power down the computer, and remove the computer cover. Step 2: Locate an available PCI slot on the Motherboard. (Typically white in color). If there is a face shield covering the opening, remove the face shield.
USB CD-RW Installation Continued Step 7: Make sure you are browsing the CD-ROM drive where the “Burner Bundle” is located. Locate the “Drivers” folder and “Double Click” on it. Locate the “IOGear” folder and “Double Click” on it. Click “OK” or “Next”.
USB CD-RW Installation Continued Step 10: The “Drivers” are located on the “Burner Bundle” CD (Drivers for the USB 2.0 CD-Writer are located in X:\Drivers) (Replace X with your drive letter where the “Burner Bundle” CD is located) Click “Next”, then Click “Finish”.
The following programs are supplied on the PDC Burner Bundle. Pacific Digital supports the “Recording Mastering Software” only. All other softwares included are either “Trial” or “Lite Versions”. Pacific Digital will not support any “Trial” or “Lite Version” software included on the “PDC Burner Bundle”, for support on these softwares please contact their respective manufactures.
Bundled Software Continued MusicMatch (lite version) – (Audio Jukebox) (Supported by MusicMatch www.musicmatch.com) ?? Make your own CDs from your MP3s. ?? Turn your music collection into MP3s. ?? Play MP3s, CDs and Windows Media. ?? Tune into MUSICMATCH Radio. ?? Manage your digital music collection.
Handling Guidelines This section explains the handling guidelines for Media. MEDIA INSERTION AND REMOVAL Step 1: To insert the CD-ROM, CD-R or CD-RW disc, press the eject button. NOTE: The disc surface must be clean and the label should be facing upward, also make sure that blue side is down.
Handling Guidelines Continued Step 2: Once the disc tray is fully extended, place the CD-ROM, CD-R or CD- RW disc into the center of the tray. Press the eject button to have the drive accept the CD-ROM, CD-R or CD-RW disc. Step 3: The busy lamp will light for a few seconds to indicate that a disc has been loaded and the drive has accepted the disc.
Handling Discs Handling CD-R/RWs and other CD discs. Do not place in the following locations: Hot or humid locations or where they will be exposed to direct sunlight. Locations susceptible to significant differences in temperature. Handling notes: Do not soil or damage them. Do not drop or bend them.
Troubleshooting When this occurs Possible cause Is the computer on? Tray fails to open: Has the power supply cable been connected correctly? Has the label of the media peeled off? Tray fails to close: Has the disc been inserted correctly? Are the drive and computer connected correctly? Drive cannot be accessed normally:...
USB Troubleshooting USB TROUBLESHOOTING PROBLEM 1: After your computer boots up, Windows? does not detect the PDC drive and assign it a unique drive letter. REASON 1: The PDC Drive and/or USB 2.0 controller is not properly connected or has a Driver conflict. Step 1.
USB Troubleshooting Continued PROBLEM 2: You cannot write to the PDC drive at high speeds. REASON 2.1: Verify that the media you have is certified for the maximum write speed that you will be using. Make sure you are connected to a dedicated USB 2.0 port not a USB 1.1, Most motherboards have USB 1.1 ports, Make sure you have installed the provided USB 2.0 PCI card for High Speed Recording.
USB Troubleshooting Continued PROBLEM 3: The computer locks up when trying to copy a data or audio CD from another CD-ROM drive to your PDC drive. It may also lock up when trying to copy data or audio from your hard drive to the PDC drive. REASON 3.1: You may have other applications open that use up your system’s resources.
Notes and Information During installation, record the following information. This information will be needed to contact technical support. You can contact PDC Technical Support at (888) 999- 0732 or by fax (949) 252-9397. When calling the Technical Support Department, MAKE SURE TO HAVE THE FOLLOWING INFORMATION READILY AVAILABLE, BECAUSE IT IS NECESSARY IN ORDER TO RECEIVE TECHNICAL SUPPORT.