Viking Freestanding Side-by-Side Refrigerator Use & Care Manual page 19

Troubleshooting
Is the ice dispenser stalling while dispensing "crushed" ice? Change the ice button from
"crushed" to "cubed." If cubed ice dispenses correctly, depress the button for"crushed" ice and
begin dispensing again.
Has the dispenser lever been held in too long? Ice will stop dispensing when the arm is held in
too long. Wait 3 minutes for dispenser motor to reset before using again.
The water dispenser will not operate properly
Check the following:
Is the freezer door closed completely?
Is the water shutoff valve not turned on, incorrectly installed or clogged?
Is the water line connected at the source?
Is there a kink in the home water source line?
Has the water system not filled? The water system needs to be filled the first time it is used.
Is the refrigerator connected to a cold water line with water pressure of at least 30 psi (207 kPa)? The
Is there a water filter installed on the refrigerator? The filter may be clogged or incorrectly in-
stalled.
Is a reverse osmosis water filtration system connected to your cold water supply? See "Water Sup-
ply Requirements" in the Installation Instructions.
Water is leaking from the dispenser
Check the following:
Is the glass not being held under the dispenser long enough?
The dispenser water is not cool enough
NOTE: Water from the dispenser is chilled to only 50°F (10°C).
Has the refrigerator been newly installed or a large amount of water recently dispensed? Allow 24
hours for the refrigerator to cool completely.
Has water not been recently dispensed? The first glass of water may not be cool. Discard the first
glass of water.
19