What to do if...
Water is leaking out
– Attach/replace the drainage hose correctly.
– Tighten the screw connection of the supply hose.
No water supply.
– Start/Reload not selected?
Detergent not dispensed.
– Tap not turned on?
– Filter blocked? Clean the filter
– Supply hose kinked or trapped?
The appliance door will not
– Safety function active. Programme stopped?
open.
–
(without final spin) selected?
– Can be opened by emergency release only?
– Door locked after the washing machine is switched off: Switch on the washing
machine and wait for 5 seconds.
The selected programme does
– Start/Reload or
not start.
– Washing machine door closed?
– Childproof lock active? Deactivate
Detergent solution is not
–
(without final spin) selected?
drained.
– Clean the detergent solution pump
– Clean the waste pipe and/or drainage hose.
No water can be seen in the
– Not a fault. Water remains inside below the visible area.
drum.
Spin result not satisfactory.
– Not a fault. Spin control system has stopped the spin cycle. Uneven distribution of
Laundry wet/too damp.
laundry.
Distribute large and small items of laundry evenly in the drum.
–
(Reduced Ironing) selected?
– Selected speed too low?
Programme duration changes
– Not a fault. The program time can vary according to the distribution of laundry, with
suddenly during operation.
it therefore being possible for the display panel to show adjustments in the
duration.
Spin cycle performed several
– Not a fault. The balance control system has detected an imbalance and is
times.
attempting to redress this by repeating the spin.
Residual water in the
– Not a fault: the action of the care product is not affected.
compartment for care products.
– Clean the compartment if necessary
Odour formation in the washing
– Run programme Cottons
machine.
Status display
flashing.
– Too much detergent used?
Appliance has detected a
If foam is escaping from the detergent drawer: mix 1 tablespoon of fabric softener
detergent overload.
with ½ litre of water and pour into compartment II (not with outdoor or down
fabrics).
– Reduce the detergent dosage for the next wash cycle.
Intense noise formation,
– Are the appliance feet fixed?
vibrations and "wandering"
Secure the appliance feet
during the spin cycle.
– Transportation safety devices removed?
Remove transportation safety devices
Display panel/indicator lamps
– Energy-saving mode
remain turned off while the
– Power cut?
machine is working.
– Fuses triggered? Reset/change the fuse.
– If the fault occurs repeatedly, call customer services.
Programme sequence longer
– Not a fault. Unbalanced load detection system adjusts imbalance by repeatedly
than usual.
distributing the laundry.
– Not a fault: foam detection system active; adds an additional rinse cycle.
Detergent residues on the
– Occasionally, phosphate-free detergents contain water-insoluble residues.
laundry.
– Select
If you cannot correct a fault yourself or if a repair is necessary:
– Turn the programme selector to Off and remove the mains plug from the socket.
– Turn off the water supply and call customer services
page 10.
page 4.
page 3, 4.
page 9.
(Ready in) time selected?
page 5.
page 3, 4.
page 10.
page 5.
page 5.
page 9.
90 °C without laundry. Use standard detergent.
Installation instructions.
Installation instructions.
page 5.
Rinse/Spin
or brush out the laundry after washing.
Installation instructions.
Washing machine
en Instruction manual
11
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Do you have a question about the Washing machine and is the answer not in the manual?
Questions and answers
Cannot deactivate childproof lock
To deactivate the childproof lock on a Bosch washing machine, follow these steps based on your model:
1. General Method: If you see a key or "CL" icon on the display, press and hold two specific buttons for 3 seconds until you hear a beep. The door will then unlock.
2. Older Models: Press and hold the Start button for 3 to 5 seconds to release the child lock.
3. WAT and WAN Models: Press and hold the "RPM" and "Finished In" buttons until the key symbol disappears.
4. Serie 4 Models: Hold down two designated buttons for 3 seconds to disable the child lock.
If these steps do not work, refer to your washing machine's manual for model-specific instructions.
This answer is automatically generated