At MyAccount you can check your monthly usage, change your rate plan, purchase extra data, download your invoices and pay your ACN account. With ACN Broadband you get free access to WebTools powered by Google, a suite of applications including Calendar, Talk and up to five Email accounts, each with their own myacn.net.au email address.
Getting to Know your Device Logins and Passwords Equipment Setup Setup Wi-Fi™ Connections Change Default Modem Router Settings Troubleshooting ACN Email Setup Guide ADSL MyAccount Functionality How to Login to MyAccount Add a Data Top Up Dead-On-Arrival (DOA) and Early Life Failure (ELF) Warranty...
Netgear® N300 Setup Guide The Netgear® N300 Modem Router from ACN has been setup to Plug-and-Play. All that you need to do now is follow the instructions in this guide. We recommend Microsoft® Windows 7, Vista, XP, 2000 and MAC OS as the minimum Operating System requirements.
Getting to Know your Device The table below describes the LED icons and buttons on the front panel of the Netgear® N300 Modem Router. Icon LED Activity Description Power Solid green Power is supplied to the Modem Router. Solid red Failure or a device malfunction has occurred.
Logins and Passwords The table below outlines the required username and password format for your Internet connection and Online Tools. Username Password What is it used for? Example Internet This is your main This is the Your Internet Internet login: and Email email address password you...
Equipment Setup Step 1 - Your Equipment Once you have received your ADSL activation email from us, take the following equipment out of the box Router Phone Cable ADSL Splitter Power Adaptor Ethernet Cable Step 2 - Connect Splitter (not required for Naked DSL) Connect the supplied splitter directly to the telephone wall socket.
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Step 5 - Connect PC Connect the supplied yellow Ethernet cable from the Modem Router’s yellow LAN port to your computer’s Ethernet port. Step 6 - Connect Power Connect the power adapter to the router then plug it into an electrical outlet.
Setup Wi-Fi™ Connections (optional) By default, Wi-Fi™ is turned on and is secured using Wi-Fi™ Protected Access with a Pre-Shared Key (WPA2-PSK). Please take note of your Wi-Fi™ Network Name (SSID) and Network Key (Password) printed on the sticker attached to the bottom of your Modem Router, as these are necessary to connect to wireless devices.
Wi-Fi™ connection you may have a malfunctioning Ethernet Cable. In this case contact ACN Technical Support for further assistance.) If you have tried all of the above, rebooted your computer and still cannot connect to the Internet, please contact ACN Technical Support on 1300 881 778.
This will take you to your email account where you will be able to send and receive emails from your ACN email address. If you wish to setup your ACN email in Outlook please refer to our website: acnpacific.com.au/help-support/user-guides-manuals For all other email clients please refer to GoogleMail Documents for assistance: mail.google.com/support...
ADSL MyAccount Functionality ACN provides you with the ability to view and manage your account online through ‘MyAccount’ . The following functions are available to you: • Change your ADSL rate plan • Relocate your service to another address •...
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Select Australia and you will be redirected to the following page: Enter your username and password. If this is your first time please select ‘Not Registered’ and follow the prompts. Your username is your Customer ID number and your password is your selected password upon registration to MyAccount.
Add a Data top Up If you have exhausted your peak data allowance, you can purchase a Data Top Up. To purchase a Data Top Up you will need to: Login to MyAccount and enter the 'Manage My Broadband Services Screen.
Dead-On-Arrival (DOA) and Early Life Failure (ELF) We will arrange to replace your Netgear® N300 Wireless ADSL2+ Modem Router (“Product”) if it fails within 14 days from the date of purchase. This period is the Dead on Arrival/Early Life Failure (“DOA/ELF”) period. Please refer to the Warranty Claims section to learn how to make a claim in these circumstances.
Product in accordance with the conditions stipulated herein. ACN reserves the right to charge a handling fee if a returned Product is found to not be under Warranty according to the conditions below.
You will need to comply with any other return procedures stipulated by ACN as published or explained at the time of the claim. If a defect exists and a valid claim under the Warranty is received by ACN after the first 15 days...
To the extent that any such statute permits ACN to limit our liabilities to compensate or indemnify you or any other person for breach of an implied guarantee, condition or warranty, our respective liabilities for such breach shall be limited to, at our option: (a) the replacement of the Product or the supply of an equivalent Product or payment of the cost of replacing the Product or acquiring an equivalent Product;...
Further Information For the latest rate plans, products and services visit acnpacific.com.au. For further information about pricing, other services available from ACN, the ACN Opportunity or becoming an ACN Independent Business Owner (IBO), please visit acnpacific.com.au.