Sierra S5010 Using Manual

With alphanumeric keypad
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Summary of Contents for Sierra S5010

  • Page 1 www.ukpanels.com...
  • Page 2: Table Of Contents

    Overview Your Security System ........1 How Your Security System Works ....2 Your System's Programming ......3 Getting Used to Your System ......3 The Parts of Your Keypad ......4 Emergency Keys ..........5 System Status Messages ......6 User Codes and Privileges User Codes and User Numbers .....
  • Page 3 Automatic (Timed) Arming ......23 Arming With Not-Ready Zones ....24 Bypassing ............. 25 Quick Bypassing .......... 26 Optional Arming Features ......27 Disarming and Alarms Entry Delays ..........29 Disarming ............. 29 Automatic (Timed) Disarming ...... 30 Canceling an Alarm ........31 After an Alarm ..........
  • Page 4 Partitioning What Areas Do ..........49 How Areas Affect User Codes ..... 51 Pre-Assigned Area User Numbers ....52 Changing Area User Codes ......52 Understanding the Area Status Menu ..53 Using Multiple Keypads in an Area ....55 Arming Individual Areas .......
  • Page 5: Your Security System

    Your Security System Motion Sensor (Interior Protection) Smoke Detector ZONE ZONE Magnetic Contact Glassbreak Detector (Perimeter Protection) Keypad CONTROL ZONE PANEL Siren (Alarm) Monitoring Station Your security system includes a number of detection devices, such as magnetic contacts, glassbreak detectors, smoke detec- tors, and motion sensors.
  • Page 6: How Your Security System Works

    How Your Security System Works When an intruder enters the building, a detection device is trig- gered. The device sends a message to the control panel. The device may have LEDs (lights) that blink. The control panel responds by sounding the alarm. (Alarm sounds vary.
  • Page 7: Your System's Programming

    Your System's Programming Your Sierra security system has been customized to suit your needs. Besides selecting the best equipment for your building, your installer has programmed your system to operate in a way that reflects your lifestyle. For example, your system may be programmed to recognize special user codes, to arm and disarm automatically, or to report to a monitoring station.
  • Page 8: The Parts Of Your Keypad

    The Parts of Your Keypad Arm LED , the system is armed. , the system is disarmed. , the system is about to arm; leave the building. Power LED Display , the system's power Describes the system's status, supply is normal. such as: , the system is drawing —if the system is ready to arm...
  • Page 9: Emergency Keys

    Emergency Keys Your keypad is equipped with To Use Emergency Keys: three emergency keys. The keys do not function unless To report a medical emer- your installer activated them. If gency, press and hold the activated, these keys are a key for 2 seconds one-button way to inform your until you see:...
  • Page 10: System Status Messages

    System Status Messages Your keypad's display gives you information about the status of your system. If there is more than one condition to report, your keypad displays each message in turn. Below is a list of the types of messages you may see. On your display, the # symbol is replaced with the number of the zone, or zones, in question.
  • Page 11: User Codes And User Numbers

    User Codes and User Numbers A user code is a secret four-digit number, used to arm and dis- arm the system, and possibly to make other changes. Every in- dividual who has a user code is also assigned a two-digit user number.
  • Page 12: How To Assign Or Change User Codes

    How to Assign or Change User Codes To Assign or Change User codes can be created or a User Code: changed as often as you like. Any code you select must be Press and hold the four digits long. [user prg] key for 2 seconds You cannot use 0000, or assign until you hear two beeps.
  • Page 13 Assign User Codes (continued) To Assign or Change Important Note. At installa- a User Code (continued): tion, each user number is as- signed rights and privileges. If the user's language is En- For example, user number 18 glish, press the key.
  • Page 14: Correcting A User Code Entry

    Correcting a User Code Entry You will know that you entered To Correct a User Code Entry: an incorrect user code when the system does not complete Re-enter your user code. your command. As a security feature, your keypad does not beep when you enter an incor- rect user code.
  • Page 15: Types Of User Codes

    Types of User Codes This section identifies the types of user codes your system may recognize. At the top of each user code section, you will see a checklist like this: Standard Code _X_ Optional Code ___ Active Certain Days/Times ___ Items on this checklist followed by an "X"...
  • Page 16: Kidwatch Code

    Kidwatch Standard Code ___ Optional Code _X_ Code Active Certain Days/Times _X_ To Change Kidwatch Days: Designed for parents whose children come home first, this Press and hold the option allows you to be notified [kidwatch] key for 2 seconds if your child is not home by a certain time.
  • Page 17 Kidwatch Code (continued) To Turn Kidwatch On/Off: Changing Kidwatch Days. You have the option of chang- ing which days Kidwatch is in Press and hold the effect. To do so, follow the pro- [kidwatch] key for 2 seconds cedure on the previous page. until you hear two beeps.
  • Page 18: Maid Code

    Maid Standard Code ___ Optional Code _X_ Code Active Certain Days/Times _X_ Unlike other user codes, which To Change Maid Days : work any day of the week, the Maid Code works only on cer- Press and hold the tain days of the week. [maid] key for 2 seconds un- til you hear two beeps.
  • Page 19: Temporary Maid Code

    Maid Code (continued) To Change Maid Days specifics of how the Maid Code (continued): was set up on your system, see Section 8. 5. Press the number above the letter of the day(s) you wish to switch on or off. To exit, press the key.
  • Page 20 Temporary Maid Code (continued) To Start the Maid Code Timer: of how your system was pro- (continued) grammed. If you do not see this display, If you turn on the Temporary continue to step 3. Maid Code, your maid can use this code to disarm the system for the next few hours.
  • Page 21: Duress Code

    Duress Standard Code ___ Optional Code _X_ Code Active Certain Days/Times _X_ If an intruder forces you to dis- arm your system, this optional code sends a silent signal to alert monitoring station person- nel that you are in danger. For systems without multiple areas, the code is assigned to user number 15.
  • Page 22: How The Arming Modes Differ

    How the Arming Modes Differ Your security system can be armed in a number of ways, to suit different situations. These modes are summarized below: Full Arming. You cannot be inside the building when it is armed with full-arming. If sensors detect movement within a building, or at the building's perimeter, an alarm sounds.
  • Page 23: Exit Delays

    Exit Delays An exit delay is the amount of time you have to exit and secure the building, once your security system begins to arm. These delays last from 20 to 255 seconds, depending upon how your system was programmed. During the exit delay, the Arm LED blinks.
  • Page 24: Full Arming

    If you are using a common-area keypad or a common keypad to arm and disarm your system, follow the arming instruc- tions described in Section 7 of this manual. (These keypads are used in NOTE partitioned systems.) Interior armed _X_ Perimeter armed _X_ Full Exit allowed _X_...
  • Page 25: Home Arming

    Interior armed ___ Home Perimeter armed _X_ Exit allowed _X_ Arming Requires user code _X_ Automatically arms ___ No entry allowed ___ To Arm the System With home arming, you can re- with Home Arming: main inside a building while its perimeter zones (such as Make sure the display reads: doors and windows) are armed.
  • Page 26: Instant Home-Arming

    Interior armed ___ Instant Perimeter armed _X_ Exit allowed ___ Home-Arming Requires user code _X_ Automatically arms ___ No entry allowed _X_ To Arm the System With instant home-arming, an With Instant Home-Arming: alarm sounds the instant a sen- sor on the building's perimeter Make sure the display reads: detects a problem.
  • Page 27: Automatic (Timed) Arming

    Interior armed _X_ Automatic (Timed) Perimeter armed _X_ Exit allowed _X_ Arming Requires user code ___ Automatically arms _X_ No entry allowed ___ To Change Automatic- Your system can automatically Arming Days: arm itself at preset times of the day. Press and hold the [walk test] key for 2 seconds At two minutes and again at...
  • Page 28: Arming With Not-Ready Zones

    Arming With Not-Ready Zones The zones in your system are not always ready to arm. For ex- ample, a zone would not be ready to arm if one of its sensors has been vandalized, needs service, or detects a potential alarm condi- tion.
  • Page 29: Bypassing

    Bypassing To Bypass a Zone: When you manually bypass a zone, your security system When a zone is faulted, the functions as if that zone does display reads: not exist. Bypassed zones are not protected. The master user can bypass any zone.
  • Page 30: Quick Bypassing

    Quick Bypassing To Bypass a Zone with Quick Quick bypassing allows you to Bypassing: bypass zones without entering a user code. This option must When a zone is faulted, the be programmed into your sys- display reads: tem by the installer. With quick bypassing, any user can by- pass any bypassable zone.
  • Page 31: Optional Arming Features

    Depending upon your system's programming, the keypad lockout may not affect arming. Keyswitch Arming. This accessory (Sierra S5051 or equiva- lent) allows you to arm and/or disarm the system with a key. Fol- low the instructions provided with the switch.
  • Page 32 Optional Arming Features (continued) Automatic Home-Arming. Automatic Home-Arming allows you to remain inside a building while its perimeter zones (such as doors and windows) are armed. Arming begins by entering your user code. If you exit the building during the exit delay, the sys- tem arms both the interior and perimeter zones (full arming).
  • Page 33: Entry Delays

    Entry Delays Similar to an exit delay, an entry delay is the time you are allowed to enter the building, walk to the keypad, and enter a user code before an alarm sounds. This delay lasts from 10 to 255 sec- onds, depending on your system's programming.
  • Page 34: Automatic (Timed) Disarming

    Automatic (Timed) Disarming Your system can automatically To Change Automatic disarm itself at preset times of Disarming Days: the day. This option must be programmed into your system Press and hold the by your installer. [walk test] key for 2 seconds until you hear two beeps.
  • Page 35: Canceling An Alarm

    Canceling an Alarm If programmed, your system To Cancel an Alarm: pauses briefly before sounding You see: an alarm. This gives you the opportunity to cancel a false alarm. You can cancel the alarms of any sensor, includ- ing a smoke detector. Press the key.
  • Page 36: How To Prevent False Alarms

    How to Prevent False Alarms False alarms are more than a nuisance—they reduce the reliabil- ity of your security system. Here are a few steps you can take to prevent the annoyance and expense of false alarms. Know your system. Make sure all system users under- stand how to arm and disarm, and what special functions they can and cannot do.
  • Page 37: Optional Alarm Features

    How to Prevent False Alarms (continued) Time). Also, check your clock after a power failure. See Section 5. 8. Keep pets (and other animals) from motion detectors. If you have obtained a pet since your system was installed, your system may need to be modified. Contact your dealer for more information.
  • Page 38: How To Set The Clock And Calendar

    How to Set the Clock and Calendar To Set the Clock If your system's clock and cal- and Calendar: endar is incorrect, it could re- sult in false alarms. Since Press and hold the many system functions are [clock] key for 2 seconds un- time-dependent, it is very im- til you hear two beeps.
  • Page 39 Clock and Calendar (continued) To Set the Clock and Calendar (continued): key and re-enter the time. You see something like this: To change the date, press the key. You see: Enter the correct date using two numbers (each) for the day, month and year.
  • Page 40: How To Turn The Warning Tone On/Off

    How to Turn the Warning Tone On/Off You hear a beeping sound To Turn Tone On/Off: when the system is about to arm, disarm, or sound an Press and hold the alarm. The warning tone re- [pre-warn] key for 2 seconds minds you that time remains to until you hear two beeps.
  • Page 41: How To Turn The Chimes On/Off

    How to Turn the Chimes On/Off When your system is set to To Turn Chime On/Off: chime, you hear three beeps whenever you open a protected Press and hold the door or window. You can turn [chime] key for 2 seconds the chimes on or off by follow- until you hear two beeps.
  • Page 42: How To Turn The Backlight On/Off

    How to Turn the Backlight On/Off Whenever you use your key- To Turn Backlight On/Off: pad, a light automatically illu- minates the display and keys. Press and hold the This backlight shuts off 60 sec- [walk test] key for 2 seconds onds after you have finished us- until you hear two beeps.
  • Page 43: How To Change The Relay Days

    How to Change the Relay Days Your system can be pro- To Change the Relay Days: grammed with up to four relays that work on the days of the Press and hold the week you specify. The relays [walk test] key for 2 seconds are numbered 1, 2, 3, and 4.
  • Page 44: How To Walk-Test The System

    How to Walk-Test the System To Conduct a Walk-Test: A walk-test allows you to test your system's functions without Press and hold the causing an alarm. You can be sure your security system is [walk test] key for 2 seconds functioning properly by con- until you hear two beeps.
  • Page 45: How To Use Event Memory

    How to Use Event Memory Your system records important To Review Event Memory: events in Event Memory. You can review Event Memory to Press and hold the monitor the status of your sys- [walk test] key for 2 seconds tem. until you hear two beeps.
  • Page 46: How To Test The Bells And Sirens

    Event Memory (continued) Event Memory (cont'd): view the previous event. To exit, press the key. How to Test the Bells and Sirens You can test your system's bells To Test the Bells and Sirens: and sirens by following the pro- cedure to the right.
  • Page 47: To Start A Remote Programming Session

    To Start a Remote Programming Session If you have a monitoring station To Start A Remote Programing Session: hookup, your installer may be able to program your security system through the telephone Press and hold the line. It is not necessary for a [walk test] key for 2 seconds technician to come to your until you hear two beeps.
  • Page 48: How To Test The Battery

    How to Test the Battery Your system may include a To Test the Battery: backup battery. If it does, the system will continue to function Press and hold the during a power failure, because [walk test] key for 2 seconds it will draw power from the bat- until you hear two beeps.
  • Page 49: How To Use Quick View

    How to Use Quick View To Use Quick View: You can rapidly review the sta- tus of your system by using Quick View. Quick View will Press and hold the tell you, for example, if any [quick view] key for 2 sec- zones have been faulted or onds until you hear two bypassed.
  • Page 50: Common System Messages

    Common System Messages Below is an explanation of the common messages your keypad might display. Beside each message is a discussion of what re- sponses are appropriate. If you find the response is ineffective, call your local C&K service representative. In the table below, the ellipses (...) represent the specific infor- mation, such as zone numbers, that follows the system message.
  • Page 51: Troubleshooting Service Conditions

    Troubleshooting Service Conditions Your system notifies you if a keypad, sensor, or other system component, needs service. When a service condition exists, the keypad beeps twice every 30 seconds for one minute. The dis- play shows the following message: To get more information about the service message, press and hold the [service] key for two seconds.
  • Page 52 Message Meaning What to do The monitoring station If line is functioning, call monitoring (phone #1) does not sta ion. If not, call telephone company answer. for service. The monitoring station If line is functioning, call monitoring (phone #2) does not sta ion.
  • Page 53: What Areas Do

    What Areas Do Your security system allows you to divide (or "partition") a building into as many as eight areas, regions that can be armed and disarmed individu- ally. Designed primarily for commercial settings, areas can limit an individual's access to portions of a building.
  • Page 54 areas, portions of the building can be independently armed and disarmed. In the case of the first building illustrated, an employee can work in the re- pair shop while the showroom, offices, and warehouse are armed. Similarly, in the case of the second illustration, the restaurant can remain open af- ter the other shops are closed...
  • Page 55: How Areas Affect User Codes

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  • Page 56: Pre-Assigned Area User Numbers

    Pre-Assigned Area User Numbers As the table below shows, some user numbers are reserved for specific user types. For example, User 11 is the preassigned Kidwatch user number. If programmed, your system automati- cally restricts User 11 to the limited Kidwatch privileges. When your system does not recognize a given user type, the user number functions like other non-reserved user numbers.
  • Page 57: Understanding The Area Status Menu

    Understanding the Area Status Menu The Area Status Menu summarizes the conditions of your system's areas. The menu only appears on keypads assigned to the com- mon area of a partitioned system. To display the menu, enter your user code. You see something like this: The numbers on the right-hand side of the display represent the areas of your system.
  • Page 58 The Area Status Menu (continued) If You See... That Means... A (steadily lit) The area is armed with full-arming. A (blinking) The area is being armed with full arming. (An exit delay is in progress.) H (steadily lit) The area is armed with home arming. H (blinking) The area is being armed with home arming.
  • Page 59: Using Multiple Keypads In An Area

    Using Multiple Keypads in an Area In any area, only one keypad can be used at a time. If you try to use another keypad while one is in use, you see the following: Arming Individual Areas To Arm One Area: From the Area Status Menu, you can arm individual areas of your system.
  • Page 60: Arming Multiple Areas

    Arming Multiple Areas To Arm All Areas: From the Area Status Menu, you can enter one command Enter your user code. You see which instructs your system to arm all of the areas to which something like this: you have rights. NOTE: If any of the areas are not ready to be armed, none of your assigned areas will be...
  • Page 61: Disarming Individual Areas

    Disarming Individual Areas To Disarm One Area: From the Area Status Menu, you can disarm the individual areas of your system. Enter your user code. You see something like this: You can only disarm an area that is armed. In the Area Sta- tus Menu, an "A,"...
  • Page 62: Using The Zone Status Menu

    Using the Zone Status Menu How To Use the The Zone Status Menu tells you Zone Status Menu: if the zones of an areas are nor- mal, faulted or bypassed. De- From the Area Status Menu, pending on your system's pro- press and hold the gramming, you may only be [quick view] key for 2 seconds...
  • Page 63: Canceling Alarms

    Canceling Alarms In a partitioned system, you can have simultaneous alarms in several areas. For example, at the same time, alarms may occur in areas 2, 3, and 5. To cancel an alarm in an area, press the key and enter your user code.
  • Page 64: System Configuration

    System Configuration Your installer will fill out these pages, to indicate how your sys- tem has been configured. Monitoring Station: ______Yes ______No Maximum Number of Users: ______ Partitioned: ______Yes ______No Keypad assigned to area #:_________________________ Alternate Language: ______________________________ Learning Period (days): ______________ Begins: ________ Check if installed: _____Maid Code _____Quick Bypassing...
  • Page 65 Temporary Maid Code Hours: _________________________ Kidwatch Times: ___________________________________ Entry Delay #1 __________enter through:_______________ Entry Delay #2: __________enter through:_______________ Exit Delay: ________________________________________ Cancel Alarm Time: _________________________________ Automatic Arming Time: _____________________________ Automatic Disarming Time: ___________________________ Device Connected to Relay 1: _________________________ Relay 1 Start Time: _________________________________ Device Connected to Relay 2: _________________________ Relay 2 Start Time: _________________________________ Device Connected to Relay 3: _________________________...
  • Page 66 Below is a space to sketch how the building is zoned and/ or divided into areas. Be sure to note how the zones and/ or areas are numbered and labeled. www.ukpanels.com...
  • Page 67: Glossary Of Terms

    Glossary of Terms Area: a region of a building that can be Instant Arming: a method of arming armed and disarmed independently of that triggers an alarm the instant a sen- the remainder of the building. sor detects an alarm condition. Bypassing (or shunting): the act of Monitoring Station: a service that instructing your security system to ignore...
  • Page 68 Notes Some features described in this manual may not be avail- able due to U.L. or local requirements. Contact your in- stallation company for further information. These tests should be conducted on a weekly basis. Con- tact your installation company for your particular require- ments.
  • Page 69: Where To Place Smoke Detectors

    Where to Place Smoke Detectors One or more of the zones of your security system can be connected to a smoke detector. When installing smoke detectors, we recom- mend that you follow the United States' National Fire Protection Association's guidelines for smoke detector placement. For the best early warning, smoke detectors should be installed in every room.
  • Page 70: How To Evacuate In An Emergency

    How to Evacuate in an Emergency Every household and business should prepare for a fire by establishing escape routes and regularly practicing escapes. The National Fire Protection Association recommends you take the following steps to develop your own emergency plan: 1.
  • Page 71 Index Alarm Entry delay 29 master 11 canceling 31, 59 Event Memory 41 relay 17 lockout 33 Exit delay 19 temporary maid 15 after 31, 59 Exit termination 27 with areas 51 silent 33 Extended exit delay 27 User codes, using Area, defined 49 assigning 8 Area Status Menu 53...
  • Page 72 For service on this system, contact: Company: ________________________________ Address: ________________________________ ________________________________ Telephone: ________________________________ ________________________________ Copyright 1998, C&K Systems, Inc. 5-051-530-01 Rev B http:// www.cksys.com Sierra is a registered trademark of C&K Systems C&K is a registered trademark of C&K Components www.ukpanels.com...

This manual is also suitable for:

S5011S5012

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