Sierra S5020 User Manual

Security system with icon keypad
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Summary of Contents for Sierra S5020

  • Page 1 www.ukpanels.com...
  • Page 2: Table Of Contents

    Overview Your Security System ........1 How Your Security System Works ....2 Your System's Programming ......3 Getting Used to Your System ......3 The Parts of Your Keypad ........ 4 Understanding the Icon Messages ....5 System Status Messages ........ 6 Emergency Keys ..........
  • Page 3 Instant Home-Arming ........22 Quick Instant Home-Arming ......22 Automatic (Timed) Arming ......23 Arming with Not-Ready Zones ....... 25 Bypassing ............26 Quick Bypassing ..........27 Optional Arming Features ......28 Disarming and Alarms Entry Delays ........... 30 Disarming ............30 Canceling an Alarm ........
  • Page 4 How to Test the Battery ........50 Common System Messages ......51 Troubleshooting Service Conditions ....52 Partitioning What Areas Do ..........54 How Areas Affect User Codes ....... 56 Pre-Assigned User Numbers ......57 Changing Area User Codes ......56 How Areas Affect the System ......
  • Page 5: Your Security System

    Your Security System Your security system includes a number of detection devices, such as magnetic contacts, glassbreak detectors, smoke detec- tors, and motion sensors. These devices identify alarm condi- tions and report them to the control panel. If programmed, the control panel sounds an alarm.
  • Page 6: How Your Security System Works

    How Your Security System Works When an intruder enters the building, a detection device is trig- gered. The device sends a message to the control panel. The device may have LEDs (lights) that blink. The control panel responds by sounding the alarm. (Alarm sounds vary.
  • Page 7: Your System's Programming

    Your System's Programming Your Sierra security system has been customized to suit your needs. Besides selecting the best equipment for your building, your installer has programmed your system to operate in a way that reflects your lifestyle. For example, your system may be programmed to recognize special user codes, to arm and disarm automatically, or to report to a monitoring station.
  • Page 8: The Parts Of Your Keypad

    The Parts of Your Keypad Numeric Display Communicates numeric information, such as the number of the zone in alarm Power LED Arm LED Icon Display Describes the system's status Emergency Keys Used to report a medical, fire, or police emergency. Secondary Function Keys Numeric Keys Used to make user-...
  • Page 9: Understanding The Icon Messages

    Understanding the Icon Messages Your icon keypad communicates information by lighting the words and phrases in the icon display. The words that make up a mes- sage may be on different lines, or separated by other words. For example, you may see the following message in your dis- play: This message indicates that Zone 4 is not ready to arm.
  • Page 10: System Status Messages

    System Status Messages The display of your icon keypad gives you information about the status of your system. If there is more than one condition to report, your display switches between the messages. Below is a list of the types of messages you might see. On your display, the # symbol is replaced with the number of the zone (or zones) in question.
  • Page 11: Emergency Keys

    System Status Messages (continued) A sensor in the zone number listed may need service. Emergency Keys Your keypad is equipped with To Use Emergency Keys: three emergency keys. The keys do not function unless To report a medical emer- your installer activated them. gency, press and hold the key for 2 seconds If activated, these keys are a...
  • Page 12: User Codes And User Numbers

    User Codes and User Numbers A user code is a secret four-digit number, used to arm and dis- arm the system, and possibly to make other changes. Every in- dividual who has a user code is also assigned a two-digit user number.
  • Page 13: How To Enter A User Code

    How to Enter a User Code To enter a user code, simply press the four numbers in succes- sion. Do not pause for more than five seconds between num- bers. For security reasons, the code you enter is not displayed. Correcting a User Code Entry You will know that you entered To Correct a User...
  • Page 14: How To Assign Or Change User Codes

    How to Assign or Change User Codes To Assign or Change User codes can be created or a User Code: changed as often as you like. Any code you select must be Press and hold the four numbers long. [user prg] key for 2 seconds You cannot use 0000, or assign until you hear two beeps.
  • Page 15: How To Delete A User Code

    Assign or Change User Codes (continued) To Assign or Change a User Code (continued): To exit, press and hold the key for 2 seconds until you hear two beeps. How to Delete a User Code To Delete a User Code: You may delete a code by changing that code to 0000.
  • Page 16: Types Of User Codes

    Types of User Codes This section identifies the types of user codes your system may recognize. At the top of each user code section, you will see a checklist like this: Standard Code _X_ Optional Code ___ Active Certain Days/Times ___ Items on this checklist followed by an "X"...
  • Page 17: Duress Code

    Duress Standard Code ___ Optional Code _X_ Code Active Certain Days/Times ___ If an intruder forces you to dis- arm your system, this optional code sends a silent signal to alert monitoring station person- nel that you are in danger. For systems without multiple areas, the code is assigned to user number 15.
  • Page 18: Kidwatch Code

    Kidwatch Standard Code ___ Optional Code _X_ Code Active Certain Days/Times _X_ To Change Kidwatch Days : Designed for parents whose children come home first, this Press and hold the option allows you to be notified [kidwatch] key for 2 seconds if your child is not home by a certain time.
  • Page 19 To Change Kidwatch Days Changing Kidwatch Days. (continued): You have the option of chang- ing which days Kidwatch is in press the key, the dis- effect. To do so, follow the pro- play moves forward one day. cedure on the previous page. To change the days that the Reviewing Kidwatch Use.
  • Page 20: Maid Code

    Maid Standard Code ___ Optional Code _X_ Code Active Certain Days/Times _X_ To Change Maid Days : Unlike other user codes, which work any day of the week, the Press and hold the Maid Code works only on cer- tain days of the week. [maid] key for 2 seconds un- til you hear two beeps.
  • Page 21: Temporary Maid Code

    To Change Maid Days (continued): Maid Days and Times. For the specifics of how the Maid Code key. Each time you was set up on your system, see press the key, the dis- Section 8. play moves forward one day. Press the number of the day you wish to change.
  • Page 22: How The Arming Modes Differ

    How the Arming Modes Differ Your security system can be armed in a number of ways, to suit different situations. These modes are summarized below. Full Arming. You cannot be inside the building when it is armed with full-arming. If sensors detect movement within a building, or at the buildings perimeter, an alarm sounds.
  • Page 23: Exit Delays

    Exit Delays An exit delay is the amount of time you have to exit and secure the building, once your security system begins to arm. These delays may last from 20 to 255 seconds, depending upon how your system is programmed. During the exit delay, the Arm LED blinks.
  • Page 24: Full Arming

    Interior armed _X_ Perimeter armed _X_ Full Exit allowed _X_ Requires user code _X_ Arming Automatically arms ___ No entry allowed ___ To Arm the System When your system is armed With Full-Arming: with full arming, both the perim- eter and interior zones are Make sure the display reads: armed.
  • Page 25: Home Arming

    Interior armed ___ Home Perimeter armed _X_ Exit allowed _X_ Arming Requires user code _X_ Automatically arms ___ No entry allowed ___ To Arm the System With home arming, you can re- With Home Arming: main inside a building while its perimeter zones (such as Make sure the display reads: doors and windows) are armed.
  • Page 26: Instant Home-Arming

    Interior armed ___ Instant Perimeter armed _X_ Exit allowed ___ Home-Arming Requires user code _X_ Automatically arms ___ No entry allowed _X_ To Arm the System with With instant home-arming, an Instant Home-Arming: alarm sounds the instant a sen- sor on the building's perimeter Make sure the display reads: detects a problem.
  • Page 27: Automatic (Timed) Arming

    Interior armed _X_ Automatic (Timed) Perimeter armed _X_ Exit allowed _X_ Arming Requires user code _X_ Automatically arms _X_ No entry allowed ___ To Change Automatic- Your system can automatically Arming Days: arm itself at pre-set times of the day. This option must be pro- Press and hold the grammed into your system by [walk test] key for 2 seconds...
  • Page 28 Automatic Arming (continued) To Change Automatic- Arming Days (continued): Thus, in the example shown, the code is enabled on Mon- day and disabled on Sunday and Tuesday. To view the remaining days, press the number above the day of the week, press the key.
  • Page 29: Arming With Not-Ready Zones

    Arming With Not-Ready Zones The zones in your system are not always ready to arm. For ex- ample, a zone would not be ready to arm if one of its sensors has been vandalized, needs service, or detects a potential alarm condi- tion.
  • Page 30: Bypassing

    Bypassing To Bypass a Zone: When you manually bypass a zone, your security system When a zone is faulted, the functions as if that zone does display reads: not exist. Bypassed zones are not protected. NOTE: Depending upon your system's programming, you To bypass the zone, press the may not be able to bypass all key.
  • Page 31: Quick Bypassing

    Quick Bypassing To Bypass a Zone with Quick Quick bypassing allows you to Bypassing: bypass zones without entering a user code. This option must When a zone is faulted, the be programmed into your sys- display reads: tem by the installer. With quick bypassing, any user can by- pass any bypassable zone.
  • Page 32: Optional Arming Features

    Depending upon your system's programming, the keypad lockout may not affect arming. Keyswitch Arming. This accessory (Sierra S5051) allows you to arm and/or disarm the system with a key. Follow the instruc- tions on the switch.
  • Page 33 Optional Arming Features (continued) Automatic Home-Arming. Automatic Home-Arming allows you to remain inside a building while its perimeter zones (such as doors and windows) are armed. Arming begins by entering your user code. If you exit the building during the exit delay, the sys- tem arms both the interior and perimeter zones (full arming).
  • Page 34: Entry Delays

    Entry Delays Similar to an exit delay, an entry delay is the time you are allowed to enter the building, walk to the keypad, and enter a user code before an alarm sounds. This delay lasts from 10 to 255 sec- onds, depending on your system's programming.
  • Page 35: Canceling An Alarm

    Canceling an Alarm If programmed, your system To Cancel an Alarm: may pause briefly before You see: sounding an alarm. This gives you the opportunity to cancel a false alarm. You can cancel the alarms of any sensor, includ- ing a smoke detector. Press the key.
  • Page 36: Automatic (Timed) Disarming

    Interior armed _X_ Automatic (Timed) Perimeter armed _X_ Exit allowed _X_ Disarming Requires user code _X_ Automatically arms _X_ No entry allowed ___ To Change Automatic- Your system can automatically Disarming Days: disarm itself at preset times of the day. This option must be Press and hold the programmed into your system [walk test] key for 2 seconds...
  • Page 37 Automatic Disarming (continued) To Change Automatic- Disarming Days (continued): Disarming is enabled (on). Thus, in the example shown, the code is enabled on Mon- day and disabled on Sunday and Tuesday. To view the remaining days, press the number above the day of the week, press key.
  • Page 38: How To Prevent False Alarms

    How to Prevent False Alarms False alarms are more than a nuisance—they reduce the reliabil- ity of your security system. Here are a few steps you can take to prevent the annoyance and expense of false alarms. 1. Know your system. Make sure all system users under- stand how to arm and disarm, and what special functions they can and cannot do.
  • Page 39: Optional Alarm Features

    Time). Also, check your clock and calendar after a power failure. See Section 5. 8. Keep pets (and other animals) from motion and infra- red sensors. If you have obtained a pet since your system was installed, your system may need to be modified. Con- tact your dealer for more information.
  • Page 40: How To Set The Clock And Calendar

    How to Set the Clock and Calendar To Set the Clock If your system's clock or calen- and Calendar: dar is incorrect, it could result in false alarms. Since many system functions are time-de- Press and hold the pendent, it is very important [clock] key for 2 seconds un- to regularly check your til you hear 2 beeps.
  • Page 41 Clock and Calendar (continued) Enter the number of the year, using two numbers. Press the key. You see something like this: Enter the hour of the day, us- ing two numbers. Be sure to use a 24-hour format (see the note.) Then, press the key.
  • Page 42: How To Turn The Warning Tone On/Off

    How to Turn the Warning Tone On/Off To Turn Tone On/Off: You hear a beeping sound when the system is about to Press and hold the arm, disarm, or sound an [pre-warn] key for 2 seconds alarm. The warning tone re- minds you that time remains to until you hear 2 beeps.
  • Page 43: How To Turn The Backlight On/Off

    How to Turn the Backlight On/Off Whenever you use your key- To Turn Backlight On/Off : pad, a light automatically illu- minates the display and keys. Press and hold the This backlight shuts off 60 sec- [walk test] key for 2 seconds onds after you have finished us- until you hear 2 beeps.
  • Page 44: How To Change The Relay 1 Days

    How to Change the Relay 1 Days Your system can be pro- To Change the Relay 1 Days: grammed with up to four relays Press and hold the that work on the days of the week you specify. The relays [walk test] key for 2 seconds are numbered 1, 2, 3, and 4.
  • Page 45: How To Change The Relay 2 Days

    How to Change the Relay 1 Days To Change the Relay 1 Days (continued): remaining days of the week, press the key. Each time you press the key, the display moves for- ward one day. Enter the number of the day you wish to change.
  • Page 46: How To Change The Relay 3 Days

    How to Change the Relay 3 Days To change the Relay 3 days, To Change the Relay 3 Days: follow the procedure to the Press and hold the right. [walk test] key for 2 seconds until you hear 2 beeps. En- ter the master user code.
  • Page 47: How To Wa K-Test The System

    How to Walk-Test the System To Conduct a Walk-Test: A walk-test allows you to test your system's functions without Press and hold the causing an alarm. You can be sure your security system is [walk test] key for 2 seconds functioning properly by con- until you hear 2 beeps.
  • Page 48: How To Use Event Memory

    How to Use Event Memory Your system records important To Review Event Memory: events, such as alarms, in Event Memory. You can review Press and hold the Event Memory to monitor the [walk test] key for 2 seconds status of your system. As until you hear 2 beeps.
  • Page 49: How To Read Event Memory

    How to Read Event Memory The examples below explain how to interpret your system's Event Messages. Arming and Disarming Events: The ARMED icon is lit to indicate that you armed your system. If both the ARMED and NOT icons are lit, it means that you disarmed your system. The number displayed in the upper-left corner is the user number.
  • Page 50 Event Memory Codes Code Meaning An alarm occurred on the zone listed. A system device was deliberately damaged. A sensor was in need of service. Zone listed no longer in alarm. A zone was bypassed. A bypass on a zone was removed. The system was disarmed.
  • Page 51 Event Memory Codes (continued) Code Meaning No used. A damaged sensor was corrected. An electrical circuit is shorted. (Ground fault.) A ground fault condition was corrected. A partial power loss occurred (brown out). A partial power loss was corrected. An accessory device trouble condition occurred. An accessory device trouble condition was corrected.
  • Page 52: How To Test The Bells And Sirens

    How to Test the Bells and Sirens To Test the Bells and Sirens: You can test your system's bells and sirens by following Press and hold the the procedure to the right. (See [walk test] key for 2 seconds Note 2 on page 61.) until you hear 2 beeps.
  • Page 53: To Start A Remote Programming Session

    To Start a Remote Programming Session To Start A Remote If you have a monitoring sta- Programing Session: tion hookup, your installer may be able to program your secu- Press and hold the rity system through the tele- [walk test] key for 2 seconds phone line.
  • Page 54: How To Test The Battery

    How to Test the Battery To Test the Battery: Your system may include a backup battery. If it does, the Press and hold the system will continue to function during a power failure, be- [walk test] key for 2 seconds cause it will draw power from until you hear 2 beeps.
  • Page 55: Common System Messages

    Common System Messages Below is an explanation of the common messages your keypad might display. Beside each message is a discussion of what re- sponses are appropriate. If you find the response is ineffective, call your local C&K service representative. In the table below, the ellipses (...) represent the specific infor- mation, such as zone numbers that appear in the numeric dis- play.
  • Page 56: Troubleshooting Service Conditions

    Troubleshooting Service Conditions Your system notifies you if a keypad, sensor, or other system component needs service by lighting the TROUBLE icon, and by beeping twice every 30 seconds for one minute. To get more information about the service message, press and hold the [service] key for two seconds.
  • Page 57 Code Message What to do A keypad is malfunction- Call for service. ing. Self-diagnostic failure of a Call for service. sensor. The external bell/siren Call for service. needs service. Phone line #1 is not If line is func ioning, call monitoring working.
  • Page 58: What Areas Do

    What Areas Do Your security system allows you to divide (or "partition") a build- ing into as many as eight ar- eas, regions that can be armed and disarmed individually. De- signed primarily for commercial settings, areas can limit an individual's access to portions of a building.
  • Page 59 can be independently armed and disarmed. In the case of the first building illustrated, an employee can work in the re- pair shop while the showroom, offices, and warehouse are armed. Similarly, in the case of the second illustration, the restaurant can remain open af- ter the other shops are closed and armed.
  • Page 60: How Areas Affect User Codes

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  • Page 61: Pre-Assigned User Numbers

    Pre-Assigned Area User Numbers As the table below shows, some user numbers are reserved for specific user types. For example, User 11 is the preassigned Kidwatch user number. If programmed, your system automati- cally restricts User 11 to the limited Kidwatch privileges. When your system does not recognize a given user type, the user number functions like other non-reserved user numbers.
  • Page 62: How Areas Affect The System

    How Areas Affect the System If your building is divided into areas, your icon keypad is assigned to one area only. From the icon keypad, you can only make changes that affect that area alone. This is described in more detail below.
  • Page 63: System Configuration

    System Configuration Your installer will fill out these pages, to indicate how your sys- tem has been configured. Monitoring Station: ______Yes ______No Maximum Number of Users: ______ Partitioned: ______Yes ______No Keypad assigned to area #:_________________________ Alternate Language: ______________________________ Learning Period (days): ______________ Begins: ________ Check if installed: _____Quick Bypassing _____Maid Code...
  • Page 64 Temporary Maid Code Hours: _________________________ Kidwatch Time: ___________________________________ Entry Delay #1 __________enter through:_______________ Entry Delay #2: __________enter through:_______________ Exit Delay: ________________________________________ Cancel Alarm Time: _________________________________ Automatic Arming Time: _____________________________ Automatic Disarming Time: ___________________________ Device Connected to Relay 1: _________________________ _________________________________________________ Device Connected to Relay 2: _________________________ _________________________________________________ Device Connected to Relay 3: _________________________...
  • Page 65 Notes Some features described in this manual may not be avail- able due to U.L. or local requirements. Contact your in- stallation company for further information. These tests should be conducted on a weekly basis. Con- tact your installation company for your particular require- ments.
  • Page 66: Where To Place Smoke Detectors

    Where to Place Smoke Detectors One or more of the zones of your security system can be connected to a smoke detector. When installing smoke detectors, we recom- mend that you follow the United States' National Fire Protection Association's guidelines for smoke detector placement. For the best early warning, smoke detectors should be installed in every room.
  • Page 67: How To Evacuate In An Emergency

    How to Evacuate in an Emergency Every household and business should prepare for a fire by establishing escape routes and regularly practicing escapes. The National Fire Protection Association recommends you take the following steps to develop your own emergency plan: 1.
  • Page 68 Below is a space to sketch how the building is zoned and/ or divided into areas. Be sure to note how the zones and/ or areas are numbered and labeled. www.ukpanels.com...
  • Page 69: Glossary Of Terms

    Glossary of Terms Area: a region of a building that can be arming that triggers an alarm the instant armed and disarmed independently of a sensor detects an alarm condition. the remainder of the building. Monitoring Station: a service that Bypassing: the act of instructing your monitors the status of your security sys- security system to ignore a zone.
  • Page 70 Index Alarm Event Memory 44 Master 12 canceling 31 Exit delay 19 Relay 13 lockout 35 Exit termination 28 Temporary Maid 17 resetting after 31 Extended exit delay 28 with areas 55 Area User codes, using defined 53 False alarms, assigning 10 effects on system 57 preventing 34...
  • Page 71 Notes www.ukpanels.com...
  • Page 72 Address: ________________________________ ________________________________ Telephone: ________________________________ ________________________________ Copyright 1999, C & K Systems, Inc. 5-051-531-01 Rev C www.cksys.com Sierra is a registered trademark of C & K Systems C & K is a registered trademark of C & K Components www.ukpanels.com...

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