Getting Help; Comments - Hitachi Universal Storage Platform VM Installation Planning Manual

Getting Help

If you need to call the Hitachi Data Systems Support Center, make sure to
provide as much information about the problem as possible, including:
• The circumstances surrounding the error or failure.
• The exact content of any error messages displayed on the host
systems.
• The exact content of any error messages displayed by Storage
Navigator.
• The Storage Navigator configuration information (use the FD Dump
Tool).
• The service information messages (SIMs), including reference codes
and severity levels, displayed by Storage Navigator.
The Hitachi Data Systems customer support staff is available 24 hours/day,
seven days a week. If you need technical support, please call:
• United States: (800) 446-0744
• Outside the United States: (858) 547-4526

Comments

Please send us your comments on this document:
doc.comments@hds.com. Include the document title, number, and revision
and refer to specific section(s) and paragraph(s) whenever possible.
Thank you! (All comments become the property of Hitachi Data Systems.)
Hitachi Universal Storage Platform VM Installation Planning Guide
Preface
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