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INSTRUCTION MANUAL
DUPRINTER
DP - M400/410/420
Be sure to read this manual prior to use.
Please leave this manual at the site of use for easy reference.

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Questions and answers

karim damiche
February 25, 2025

مشكلتي هي أن عند تشغيل الجهاز DRUM UNIT عند دورانها لسحب ورق MASTER ROLL لا تسحبه كاملا و عند الطباعة أسفل الورقة بقدر 1 سم شريط أسود مما يجعل الورقة غير صالحة للاستعمال الجهاز أسمه Duplo DP-M400

1 comments:
Mr. Anderson
February 25, 2025

A black stripe at the bottom of the paper when using the Duplo DP-M400 could be caused by a problem with the drum unit or the master-making process. If the old master is not fully removed or the new master is not properly transferred onto the drum, it could result in unwanted marks on the prints. Additionally, if the master roll is not being fully pulled by the drum unit, it could indicate an issue with the thermal head, the drum securing mechanism, or a misalignment in the master roll installation. Ensuring the drum is properly installed and the master-making process is functioning correctly may help resolve the issue.

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Summary of Contents for Duplo DP - M400

  • Page 1 INSTRUCTION MANUAL DUPRINTER DP - M400/410/420 Be sure to read this manual prior to use. Please leave this manual at the site of use for easy reference.
  • Page 2 As an ENERGY STAR Partner, we have determined that these products meet the ENERGY STAR Guidelines for energy efficiency. Disposal of Old Electrical & Electronic Equipment This symbol (the symbol of the crossed out wheeled bin) indicates that in European countries this product should not be disposed of as household waste.
  • Page 3: Introduction

    Introduction DP-M400/M410/M420. Thank you for your purchase of the Duprinter To ensure safe and efficient prolonged use of this machine, read and thoroughly understand this manual before using this machine. After using this manual, be sure to keep it in a place to handy reference.
  • Page 4: Notes On Safety (Please Read And Observe)

    Notes on Safety (Please Read and Observe) ◇ Safety Precautions Various symbols and pictures are used in this manual and on the labels affixed to the machine. These symbols and pictures provide warnings and instructions to prevent danger to you or other personnel, and to prevent damage to office property.
  • Page 5 CAUTION ● Some paper may cause paper dust in the machine. Keep clean the machine and sufficient ventilation. ●Caution for Grounding (Be sure to use the supplied power cord) WARNING ● Use only the power cord that is provided among the accessories. Insert the power cord plug firmly into the socket, so that proper electrical contact is effected.
  • Page 6 ●Prohibition of Disassembly or Modification WARNING ● Do not modify the machine. → Doing so may result in fire or electric shock. ● Do not remove the rear lid, cabinet, or covers from the machine. → The inside of the machine contains high-voltage parts, which may cause electric shock.
  • Page 7: Warning Label

    Notes on Safety (Please Read and Observe) Warning Label Keep the WARNING labels clean at all times. If labels become damaged or come off, replace them with new ones. WARNING M7-T3060 Do not insert sharp objects into the master feed area or it will damage electric parts inside.
  • Page 8: Positioning The Machine

    Notes on Safety (Please Read and Observe) Positioning the Machine Installing the machine on a flat, stable surface. Avoid installing the machine in a dusty area. Avoid installing the machine in the direct sunlight or heat, such as near a stove. Ink may deteriorate and may cause bad prints, while the machine may indicate errors due to overheating caused by sunlight.
  • Page 9: Maintenance

    Maintenance...
  • Page 10: Daily Maintenance

    ■ Daily Maintenance ● How to maintain the machine Check the machine periodically to maintain its performance. WARNING ● Before cleaning, be sure to turn the power off, wait until the machine cools off and unplug the power cord. Otherwise, fire or electric shock may occur. ●...
  • Page 11: Table Of Contents

    Notes on Safety (Please Read and Observe) Conventions Used in This Manual Each page of descriptions in this manual of how to operate the DP-M400/410/420 is set up as follows. Title (Function) Enlargement and Reduction Enlarging/Reducing from Standard-Size Document to Standard-Size Paper You can enlarge or reduce a standard-size document onto standard-size printing paper.
  • Page 12 Contents Introduction ......................... 1 Printing and Duplicating Cautions................1 Notes on Safety (Please Read and Observe) ..............2 Safety Precautions....................2 Warning Label......................5 Positioning the Machine....................6 Maintenance........................7 Conventions Used in This Manual................9 Function Quick Reference ....................13 Chapter 1 Before Using This Machine System Setup ........................18 Part Names and Their Functions ..................
  • Page 13 Contents Chapter 3 Printing With Various Function Saving Settings ......................... 52 Saving Settings ......................52 Retrieving Settings ....................54 Clearing Settings ...................... 55 Multiple Printing on One Page..................56 2-up Function ......................56 2-in-1 Layout [Available only when ADF installed] ............ 58 Book Shadow Eraser Mode .....................
  • Page 14 Contents Chapter 7 Specifications and Maintenance Specifications .........................110 Appendix Index ..........................Quick Operation Guide ....................116...
  • Page 15: Function Quick Reference

    Function Quick Reference The following is a quick reference to the functions of the DP-M400/410/420 printer. Enlargement/Reduction ..(a P.39) This function copies a document on one standard paper size to another larger or smaller standard paper size. B4 Printout A4 Document B5 Printout 94% Reduction...
  • Page 16 Book Shadow Eraser Mode ..(a P.60) This function erases the shadows on the center or edges of book or other folded documents when printing the open spread. Printout With shadow eraser Document Printout Without shadow eraser Text/Photograph/Text and Photograph Mode ..
  • Page 17 2-in-1 Layout ..(a P.58) Available only with ADF installed This function prints two different documents on one page. Documents Printout Batch Printing ..(a P.63) You can print the specified number of sets of copies in each set. 1st set 2nd set 3rd set 5 copies x 2 sets...
  • Page 19: Printing Paper

    Chapter Before Using This Machine This chapter contains essential information such as the names of the machine parts, the names and functions of keys, etc., on the control panel, and the sizes of documents and printing papers that you can use. Please be sure to read this chapter carefully before attempting to use the printer.
  • Page 20: System Setup

    System Setup The machine and its optional equipment are set up as follows:...
  • Page 21: Part Names And Their Functions

    Part Names and Their Functions Printer Appearance Reference Name Function page Document cover Keeps the document in contact with the document glass plate. 32, 38, Feed tray descend switch Press to lower the feed tray. Feed pressure adjuster lever Use to adjust the paper feed pressure. Side guides Slide to match the width of the paper.
  • Page 22: Master Roll

    Part Names and Their Functions Master set switch Thermal head escape lever When the master set switch is pushed, the master is pulled in and set. Master roll Scanner unit Master holder Lever This lever releases the ink Front cover pack holder.
  • Page 23 Part Names and Their Functions Master ejection core Reference Name Function page — Master ejection box release lever Press to open the master ejection box. JOG switch Press and hold to rotate the drum for a set time. Use to remove —...
  • Page 24: Control Panel

    Part Names and Their Functions Control Panel Reference Name Function page Displays the number of printed paper. LCD panel 24, 93 Also displays an error message when an error occurs. “FUNCTION SWITCH” key Press to toggle between the normal mode and the function select mode. “LEFT SELECT”...
  • Page 25 Part Names and Their Functions Reference Name Function page Press to reset the displayed number of prints to “0”. “CLEAR” key Only the number of prints is cleared. Use to enter the number of prints. Key pad Press to enter the number of prints and number of sets for sectional prints.
  • Page 26: Lcd Panel

    Part Names and Their Functions LCD Panel 1 0 0% sht 1set Reference Name Function page Print count Displays the number of prints to be made. Sets Displays the number of sets to be printed. Zoom ratio Displays the selected (enlargement/reduction)ratio.
  • Page 27: Turning Power On/Off

    Turning Power ON/OFF This section describes the operating sequence from turning ON the power switch until the printer is ready to make prints, and how to turn OFF the printer power. Turning ON Printer Power Connect the power cable to the printer and a wall outlet.
  • Page 28: Turning Off Printer Power

    Turning Power ON/OFF Turning OFF Printer Power Switch the power switch to the “ ” position. The power turns OFF and the display lamps on the control panel turn OFF. Standard Mode When the printer power is first turned ON or (ALL CLEAR) key is pressed, the functions are reset to standard mode.
  • Page 29: Uid Control Function

    Turning Power ON/OFF UID control function By the UID function, the administrator can control the mastermaking and print quantities per person or per department, etc. See the Instruction Manual for UID for details. Input ID and password When you turn on the power, the screen shown at right is displayed.Please press PRINT key .
  • Page 30: Dp-M420

    Document/Printing Paper Specification Acceptable Documents Document glass plate • Weight : Sheet documents, books, etc, not exceeding 10kg. : max.297mm X 432mm • Size • Document thickness : 64gsm to 128gsm • Document size : A3 to A5 size ST to 11x17-in. (ST size in landscape mode: STR cannot be used.) •...
  • Page 31: How Mastermaking And Printing Is Performed

    How Mastermaking and Printing is Performed The machine performs two processes: mastermaking and printing. Mastermaking In the “mastermaking” process, the old master on the drum is removed while the thermal head creates the scanned image on the new master and transfers it onto the drum. Master roll Master ejection box Drum...
  • Page 33: Printing Using Basic Functions

    Chapter Printing Using Basic Functions This chapter describes how to make prints using the basic functions, including how to load the document, set zoom ratio, etc. Basic Printmaking ....................32 Loading and Replacing Paper ................34 Loading Paper ....................34 Adjusting Paper Feed Pressure ..............
  • Page 34: Basic Printmaking

    Basic Printmaking This section describes how to make prints using the basic functions. Turn ON the power. (a a a a a See page 25, “Turning Power ON/OFF”) REFERENCE • If the power is already ON, press (ALL CLEAR) key. Load paper.
  • Page 35 Basic Printmaking Press (MASTER MAKING) key. When the master has been made, one test print is automatically made. IMPORTANT • The test print is for verification purposes only and may be fainter than the final print. REFERENCE • You can enter the number of desired prints before pressing (MASTER MAKING) key to immediately print the required number of copies.
  • Page 36: Loading And Replacing Paper

    Loading and Replacing Paper Loading Paper This section describes how to load the printer with paper. You can load approximately 1,300 sheets in this printer. Open the support tray. Hold the lever and adjust the side guides to the paper size. Load a stack of aligned sheets between the paper guides and press the stack lightly toward the machine.
  • Page 37: Adjusting Paper Feed Pressure

    Loading and Replacing Paper Adjusting Paper Feed Pressure Adjust the paper feed pressure if an feeding error occurs when using thick or thin paper. When no thick paper is fed Adjust the paper feed pressure adjuster lever to “HIGH”. When two pieces of thin paper are fed Adjust the paper feed pressure adjuster lever to “LOW”.
  • Page 38: Loading Documents

    Loading Documents Positioning the Document The document can be loaded in the “portrait” or “landscape” position. IMPORTANT • A4 and B5-size documents can be loaded in the “portrait” or “landscape” position. • Use the landscape position when enlarging or reducing from standard-size documents to standard-size paper, such as A5 to A4.
  • Page 39: Loading Document On Document Glass Plate

    Loading Documents Loading Document on Document Glass Plate Use the platen glass when copying from books, thick documents, or thin documents. Gently open the document cover. Position the document on the document glass plate. Place the document face down on the document glass plate, aligned with the guide.
  • Page 40: Loading Document In Adf [Available Only When Adf Installed]

    Loading Documents Loading Document in ADF Available only when ADF installed Load documents that consist of a series of sheets to be printed in the ADF. When one or more documents are loaded in the ADF, mastermaking and printing are automatically repeated until the document tray is empty. IMPORTANT •...
  • Page 41: A5 → A4

    Enlargement and Reduction Enlarging/Reducing from Standard-Size Document to Standard-Size Paper You can enlarge or reduce a standard-size document onto standard-size printing paper. The following zoom ratios are available when enlarging or reducing a standard-size document onto standard-size printing paper. Enlargements You can enlarge a standard-size document onto standard-size paper using the following zoom ratios: European paper sizes A4 Printout...
  • Page 42: U.s Paper Sizes

    Enlargement and Reduction Press ENLARGEMENT/REDUCTION key several times to display the desired zoom ratio. In about 3 seconds, the screen changes to the number display screen and the zoom ratio is selected. Press ENLARGEMENT/REDUCTION key to move the arrow on the LCD panel. European paper sizes U.S paper sizes 141% B5 B4/A5 A4...
  • Page 43 Enlargement and Reduction Press (SELECT) key to move the arrow 3.x 94% before “ON”. Press (FUNCTION SWITCH) key. 94% reduction is set, and press SELECT key several times 100% and the standard screen appears. sht 1set REFERENCE You can cancel 94% reduction using one of the following two methods.
  • Page 44: 1%-Step Enlargement And Reduction

    Enlargement and Reduction 1%-Step Enlargement and Reduction You can set a zoom ratio between 50% and 200% in 1% steps. IMPORTANT •Select “1%-Step Enlargement and Reduction” before starting mastermaking. • You cannot select “94% Reduction” at the same time as “1%-Step Enlargement and Reduc- tion”.
  • Page 45 Enlargement and Reduction Press (FUNCTION SWITCH) key. The scaling ratio is set, and press SELECT key several times and the standard screen appears. 7 0% sht 1set REFERENCE You can return to 100% using the following methods. • Press (ALL CLEAR) key. In this case, all 2 2 2 settings are reset to standard mode (a page 26).
  • Page 46: European Paper Sizes

    Selecting Printing Paper Size Select a paper size. Press (FUNCTION SWITCH) key. Press (SELECT) key several times to show the screen at right,then press FUNCTION SWITCH key MASTER SIZE again. Press (SELECT) key and display the paper size to be used. Each time (SELECT) key is pressed, the display of the LCD panel changes as follows.
  • Page 47 MEMO...
  • Page 48: Text/Photograph/Text And Photograph Mode

    Text/Photograph/Text and Photograph Mode This function includes three modes for enhancing text and photographic documents. Text/Photograph/Text and Photograph Mode In this mode, the print quality is adjusted to match the document. Text Text/Photograph Photograph ABCDEFGH ABCDEFGH ABCDEFGHIJKLNO ABCDEFGHIJKLNO ABCDEFGHIJKLNO PQRSTUVWXYZ PQRSTUVWXYZ PQRSTUVWXYZ abcdefghijklmnopqrs...
  • Page 49 Text/Photograph/Txt and Photograph Mode Proceed with steps 1 to 4 of the sequence described in “Basic Printmaking” (a a a a a page 32). Press (DOCUMENT MODE SWITCH) key to select the desired mode. 100% Each time (DOCUMENT MODE SWITCH) key is sht 1set pressed, the lit document mode indicator lamp changes as follows.
  • Page 50: Print Output

    Print Output This section describes how to install the print tray and remove printed pages from the print tray. Installing Print Tray Remove the print tray. Install the print tray. • When you use the printer on a table, install the print tray into the upper fitting.
  • Page 51 Print Output Open out the paper stopper. Adjust the paper stacker guides and paper stopper to the size of the printing paper.
  • Page 52: Truing Up Printed Pages

    Print Output Truing up Printed Pages Available only when sorter is installed Adjust when the edges of the printed pages are not trued up. Adjusting jump plate Adjust the plate according to the paper size. Ex: Expand the guides fully when using paper with B4 or larger size.
  • Page 53: Printing With Various Function

    Chapter Printing With Various Function This chapter describes how to make prints using the various printer functions. Saving Settings ....................52 Saving Settings .................... 52 Retrieving Settings ..................54 Clearing Settings ..................55 Multiple Printing on One Page ................56 Multiple Printing on One Page...............56 2-in-1 Layout [Available only with ADF installed] .........
  • Page 54: Saving Settings

    Saving Settings You can save and retrieve nine sets of settings for mastermaking and printing. The settings are stored in memory even when the power is turned OFF. REFERENCE The following settings are saved: • Number of prints (including sets) •...
  • Page 55 Saving Settings The screen changes to the MEMORY MODE screen. 5.MEMORY MODE The settings are saved, and press SELECT key several times and the standard screen appears. IMPORTANT • Any previous settings stored in the memory channel will be deleted when you save new settings.
  • Page 56: Retrieving Settings

    Retrieving Settings Retrieving Settings Press (FUNCTION SWITCH) key. Press (SELECT) key several times to show the screen 5.MEMORY MODE at right. Press (FUNCTION SWITCH) key. Press (SELECT) key several times to display “RE- 5.MEMORY MODE TRIEVE”. RETRIEVE Each time (SELECT) key is pressed, the arrow on the LCD panel moves as follows.
  • Page 57: Clearing Settings

    Clearing Settings Clearing Settings Press (FUNCTION SWITCH) key. Press (SELECT) key several times to show the screen 5.MEMORY MODE at right. Press (FUNCTION SWITCH) key. Press (SELECT) key several times to return to display 5.MEMORY MODE “CLEAR”. CLEAR The memory setting that you selected is cleared, and the standard screen appears.
  • Page 58: Multiple Printing On One Page

    Multiple Printing on One Page This mode allows you to print Multiple copies of the document on one page. Multiple Function (a a a a a page 56) This mode prints multiple images of the document on one page. 2 images 4 images Document 8 images...
  • Page 59: 2-Up Function

    Multiple Printing on One Page Proceed with steps 1 to 4 of the sequence described in “Basic Printmaking” ( a a a a a page 32). Press (FUNCTION SWITCH) key. Press (SELECT) key several times to show the screen at right. 4.MULTI EXPOSURE Press (FUNCTION SWITCH) key.
  • Page 60: 2-In-1 Layout [Available Only When Adf Installed]

    Multiple Printing on One Page 2-in-1 Layout Available only with ADF installed Two-in-one (2-in-1) mode allows you to print two small documents on one page and also easily print for creating booklets that will be saddle stitched. When you use 2-in-1 mode, the layout is as follows: Printout1 Printout2 Documents (even number)
  • Page 61 Multiple Printing on One Page Press (SELECT) key several times to select “2IN1”. 4.MULTI EXPOSURE Each time (SELECT) key is pressed, the display of the 2IN1 LCD panel changes as follows. “OFF” “2-UP” “4-UP” “8-UP” “2IN1” Press (FUNCTION SWITCH) key. 2 IN 1 Function is set, and press SELECT key several times 4.MULTI EXPOSURE the standard screen appears.
  • Page 62: Book Shadow Eraser Mode

    Book Shadow Eraser Mode Prints book documents without shadows This mode erases the shadows caused by the book binding when printing an open spread from a book or other folded document. It also erases the shadow around the periphery of the document. Printout With shadow eraser Document...
  • Page 63: A3 → B4 / A4→ B5

    Book Shadow Eraser Mode Press (FUNCTION SWITCH) key. The book shadow eraser selection screen appears. Press (SELECT) key and select “paper size”. 6. SHADOW ERASER European paper sizes A3 B4 A4 B5 Each time (SELECT) key is pressed, the display of the LCD panel changes as follows.
  • Page 64: Adjusting Master Darkness

    Adjusting Master Darkness The master darkness (the level at which black and white are differentiated) can be adjusted in 3 steps. Make the master more “dark” if the document is light, or “light” if the document is dark. IMPORTANT • Set the “Master Darkness” before making the master. •...
  • Page 65: Batch Printing

    Batch Printing You can print the specified number of sets of prints in each set. Batch Printing (a a a a a page 63) The machine stops after each set of prints. 1st set 2nd set 3rd set 5 copies x 2 sets 3 copies x 4 sets 2 copies x 5 sets Document...
  • Page 66 Batch Printing Proceed with steps 1 to 5 of the sequence described in “Basic Printmaking” (a a a a a page 32). Press (CLEAR) key to clear the number display. 100% sht 1set Use the keypad to enter the number of prints. Example: 25 REFERENCE Key pad...
  • Page 67 Batch Printing Press key. The number of prints is set. 100% sht 0set Use the keypad to enter the number of sets. Example: 3 sets 100% REFERENCE sht 3set • If you make a mistake, start over again by press (CLEAR) key and start from the beginning.
  • Page 68 Batch Printing Press (PRINT) key. The print runs starts from the last-entered set, and stops after the first set of printouts. Collate by inserting a piece of paper that acts as a marker or by removing the whole set from the machine. Press (PRINT) key.
  • Page 69: Batch Printing (Changing Print Quantity Per Document)

    Batch Printing Batch Printing (changing print quantity per document) You can change the number of prints made from each document. You can separate the number of prints for up to 15 documents. IMPORTANT • Select “Batch Printing” before starting mastermaking. Press (CLEAR) key to clear the number display.
  • Page 70 Batch Printing Use the keypad to enter the number of prints. Example: 25 REFERENCE Key pad • If you make a mistake, start over again by press (CLEAR) key and start from the beginning. When you press (CLEAR) key, both the number of prints and the number of sets are cancelled.
  • Page 71: Dividing Sections With Tape

    Batch Printing Press key. Repeat steps 2 to 6. Proceed with steps 2 and 4 of the sequence described in “Basic Printmaking” (a a a a a page 32). IMPORTANT • When loading document, load the document for the first-entered number of prints and sets uppermost and the document for the last-entered number of prints and sets at the bottom.
  • Page 72: Ink Save Mode

    Ink save mode You can set to ink save mode in order to save printing ink. Press (FUNCTION SWITCH) key. Press (SELECT) key several times to show the screen 7.INK SAVE MODE at right. Press (FUNCTION SWITCH) key. The ink save mode screen appears. Press (SELECT) key to select “ON”.
  • Page 73: Miscellaneous Functions

    Chapter Miscellaneous Functions This chapter describes miscellaneous functions such as the confidential safeguard function, and the print speed and print position adjustments. Confidential Safeguard Function ..............72 Total Counter Display Function ................ 73 Print Speed Adjustment Function ..............74 Printing Position Adjustment Function ............75 On-Line Print Function [Available Only With Interface Kit Installed] ....
  • Page 74: Confidential Safeguard Function

    Confidential Safeguard Function The confidential safeguard function, which prevents printing unless mastermaking has been completed, is a simple means of prohibiting others from printing sensitive documents. IMPORTANT • When the Confidential Safeguard function is ON, printing cannot be performed with (PRINT) or (TEST PRINT) keys.
  • Page 75: Total Counter Display Function

    Total Counter Display Function This function displays the total numbers of prints and masters on the LCD panel. Check that the machine is not printing. IMPORTANT • If the machine is printing, press (STOP) key to stop the print run. Press (STOP) key.
  • Page 76: Print Speed Adjustment Function

    Print Speed Adjustment Function The printing speed can be selected from among 60 pages per minute, 80 pages per minute and 130 pages per minute. The default setting when the power is turned ON is about 80 pages per minute. REFERENCE •...
  • Page 77: Printing Position Adjustment Function

    Printing Position Adjustment Function After mastermaking has finished, you can fine-tune the position of the image (in the horizontal direction) within ±10mm. REFERENCE • You can adjust the printing position while the machine is printing. Press “PRINTING POSITION AD- JUSTMENT” keys to adjust the printing posi- tion.
  • Page 78: On-Line Print Function [Available Only With Interface Kit Installed]

    On-Line Print Function Available Only With Interface Kit Installed This function allows you to make prints of documents directly from on-line data from personal computers. IMPORTANT • PC interface kit is required to connect this machine to a personal computer. •...
  • Page 79: Replacing Consumables

    Chapter Replacing Consumables This chapter describes how to supply paper, ink pack, and other consumables. Replacing the Ink Pack ..................78 Replacing the Master Roll ................. 81 Replacing the Master Ejection Core ..............84 Replacing the Drum Unit ................... 86 Removing the Drum Unit ................
  • Page 80: Replacing The Ink Pack

    Replacing the Ink Pack The message “EXCHANGE INK” is displayed on the LCD panel when the remaining ink is low. Replace the ink pack using the following procedure. EXCHANGE INK IMPORTANT • Only use ink packs designed for this machine. Open the front cover.
  • Page 81 Replacing the Ink Pack Remove the cap from a new ink pack. Ink pack IMPORTANT • Do not leave an ink pack uncapped for longer than necessary. Insert the ink pack so that the groove on the lip fits onto the “U” groove of the holder. Ink pack Ink pack “U”...
  • Page 82 Replacing the Ink Pack Close the front cover. Front cover...
  • Page 83: Replacing The Master Roll

    Replacing the Master Roll The message “ROLL-MASTER END” is displayed on the LCD panel when the master roll is used up. Replace the master roll using the following procedure. ROLL-MASTER END IMPORTANT • Only use a master roll designed for use in this machine. Scanner unit Slide the scanner unit.
  • Page 84 Replacing the Master Roll Take out a new master roll from the bag. Set the master roll in the direction as shown in master holder the illustration at right. Insert the master roll into the machine so that the ID mark line on the roll is facing the control panel.
  • Page 85 Replacing the Master Roll MASTER SET SWITCH Turn power on, Push the master set switch. THERMAL HEAD ESCAPE LEVER The master will be pulled in, and cut automatically. If the master does not go in correctly, turn power off and pull master back. IMPORTANT ¡...
  • Page 86: Replacing The Master Ejection Core

    Replacing the Master Ejection Core The message “EXCHANGE EJECT ROLL” is displayed on the LCD panel when the master ejection core is full. Remove the master ejection core using the following procedure: EXCHANGE EJECT ROLL IMPORTANT • Use only a master ejection core designed for use in this machine. Press the master ejection box release lever to open the master ejection box.
  • Page 87 Replacing the Master Ejection Core Holding the edges of the master ejection core, pull out the core and discard it. IMPORTANT • Ink adheres to the master ejection core. Take care to prevent ink from getting onto your clothing. Insert a new master ejection core. Gently close the master ejection box cover, pressing it until it locks.
  • Page 88: Replacing The Drum Unit

    Replacing the Drum Unit Removing the Drum Unit JOG switch Press and hold the JOG switch until the drum comes to a stop with a beep. WARNING • Do not touch the drum or rollers when you operate the JOG switch. •...
  • Page 89 Replacing the Drum Unit Handle for end Hold the handle on the far end of the drum, and of drum lift the front end of the drum slightly to pull the drum toward you. IMPORTANT • Do not touch the drum surface. Ink may transfer to your clothes.
  • Page 90: Installing The Drum Unit

    Replacing the Drum Unit Installing the Drum Unit Hold the drum level and place the drum guide roller onto the rail in the machine. Roller Rail Release the handle at the far end of the drum and press the drum in about 10cm while lifting up the front end slightly.
  • Page 91 Replacing the Drum Unit Lever Lower the lever. Close the front cover. Front cover...
  • Page 93 Chapter Troubleshooting This chapter describes how to remove paper jams and what to do when error messages are displayed. Countermeasures to Troubles ................92 Power Does Not Turn ON ................92 Mastermaking/Printing is Not Possible............92 Error Messages ....................93 Supplying or Changing Paper While Printing ..........96 If Paper Runs Out During Printing ...............
  • Page 94: Countermeasures To Troubles

    Countermeasures to Troubles Power Does Not Turn ON If the power does not turn ON, check the following. THE MACHINE DOESN'T TURN ON. IS POWER PLUG INSERTED? Insert the power plug securely. IS POWER SWITCH ON? Turn the power switch ON. Please contact your service person.
  • Page 95: Error Messages

    Error Messages Message Countermeasure There is no paper in the feed tray. Load the feed tray with printing paper. SET PRINT PAPER There is no ink. Replace the old ink pack with a new one. (a For details, see page 78, “Replacing the Ink Pack”.) EXCHANGE INK There is no master.
  • Page 96 Error Messages Message Countermeasure A paper jam has occurred in the feed tray. Remove the jammed paper. (a For details, see page 100, “When ‘PAPER LEFT JAM’ is displayed (Feed Tray)”.) PAPER LEFT JAM. A paper jam has occurred on the print tray side. Inspect the print tray side and remove the jammed paper.
  • Page 97: Service Call

    Error Messages Message Countermeasure Cannot print. This message is displayed just after the master setting error or PLEASE master ejection error occurs. It is also displayed if you (PRINT) key or (TEST MASTER MAKING PRINT) key without making a master while the confidential safeguard function is activated.
  • Page 98: Supplying Or Changing Paper While Printing

    Supplying or Changing Paper While Printing If Paper Runs Out During Printing If paper runs out during printing, printing stops and the feed tray is lowered automatically. SET PRINT PAPER Load paper (a a a a a See page 34, “Loading and Replacing Paper”.) Press (PRINT) key.
  • Page 99 Supplying or Changing Paper While Printing IMPORTANT • If the sheet is still in the feed roller ring, pull it out and align it with the stack. Align the stack to be added and place it on top of the existing stack. Press the stack lightly toward the machine.
  • Page 100: Changing Paper Selection While Printing

    Supplying or Changing Paper While Printing Changing Paper Selection While Printing Press (STOP) key. Printing stops. Press the feed tray descend switch continuously. Feed tray descend switch Release the switch when the paper tray is at the proper height. The feed tray will stop. IMPORTANT •...
  • Page 101 Supplying or Changing Paper While Printing When the feed tray comes to a stop, reset the paper size. Press (PRINT) key. The feed tray will rise automatically and printing will resume.
  • Page 102: Paper Jams

    Paper Jams When “PAPER LEFT JAM” is Displayed (Feed Tray) When a paper jam occurs in the feed tray, the message “PAPER LEFT JAM” is displayed on the LCD. Follow the procedure below to remove the jammed paper. PAPER LEFT JAM. Switch to lower the feed tray slightly.
  • Page 103: When "Paper Right Jam" Is Displayed (Print Tray)

    Paper Jams When “PAPER RIGHT JAM” is Displayed (Print Tray) When a paper jams in the print tray, “PAPER RIGHT JAM” is displayed on the LCD panel. Follow the procedure below to remove the jammed paper. PAPER RIGHT JAM. Press the master ejection box release lever to open the master ejection box.
  • Page 104: Paper Adhering To Drum

    Paper Jams Close the master ejection box, pressing it until it locks. Paper Adhering to Drum If paper has adhered to the drum, follow the procedure below to remove it. Press the master ejection box release lever to open the master ejection box. Open the master ejection box until it stops.
  • Page 105 Paper Jams Peel off the edge of the paper from the drum. Pull the paper toward the ejection side while pressing the JOG switch to peel the paper off. IMPORTANT • Make sure that the peeled paper does not stick to your clothing. JOG switch Hold the JOG switch down until the drum comes to a stop with a beep.
  • Page 106: When "Mast. Eject Error" Is Displayed

    When “MASTER EJECT MISS” is Displayed When an old master remains on the drum, “MASTER EJECT MISS” is displayed on the LCD panel. Remove it by following the procedure below. MASTER EJECT MISS Press the master ejection box release lever to open the master ejection box.
  • Page 107 When “MASTER EJECT MISS” is Displayed Master clamp Lift the lever toward you. Lever The master clamp opens and the edge of the master will be released from the clamp. If the master is stuck, release it Master manually. Return the lever. Pull the front end of the master toward you and press the JOG switch intermittently.
  • Page 108 When “MASTER EJECT MISS ” is Displayed Press (STOP) key. The message is deleted. Make another master.
  • Page 109: When "Master Set Miss" Is Displayed

    When “PLATE EJECTION ERROR” is Displayed When “MASTER SET MISS” is Displayed The message “MASTER SET MISS” is displayed on the LCD panel. Remove the master and remake the master by following the procedure below. MASTER SET MISS Slide the scanner unit. Scanner unit Remove the master left in the master feeder.
  • Page 110 When “MASTER SET MISS” is Displayed Check that the error message is deleted. Make a new master and start printing. IMPORTANT • The message “PLS MASTER MAKING” is displayed on the LCD panel when (PRINT) key is pressed without mastermaking being carried out.
  • Page 111: Chapter 7 Specifications And Maintenance

    Chapter Specifications and Maintenance This chapter lists the machine specifications and describes maintenance, etc. Specifications ....................110...
  • Page 112: Specifications

    Specifications Product name/model No. Duprinter DP-M400 Duprinter DP-M410 Duprinter DP-M420 Model Table top Mastermaking method Thermal digital mastermaking Mastermaking time 21 seconds (A4, same size) Resolution 300 dpi (Main scanning direction) x 600 dpi (Sub scanning direction) Scanning method Fixed document Printing method Stencil print Document type...
  • Page 113 Windows XP professional/Home Edition Windows Vista (32bit/64bit) Windows 7 (32bit/64bit) Mac OS X10.3/10.4/10.5 *USB cable must be 3m or shorter Optional Duplo print server FS-100U(USB I/F is necessary) OS Windows 2000 Professional Windows XP professional/Home Edition Windows Vista (32bit/64bit) Windows 7 (32bit/64bit) Mac OS X10.3/10.4/10.5...
  • Page 115: Appendix

    Appendix This section contains an index and quick reference diagrams for basic operations. Index ........................114 Quick Operation Guide ..................116...
  • Page 116: Index

    Document/Printing Paper Specification ..... 28 Multiple printing ............56 drum handle ..............20 drum unit ..........18, 20, 29, 86 Duplo Direct Print System .......... 18 number of prints ........... 33, 73 Enlargement and Reduction ........39 Enlargements .............. 39 On-Line Print Function ..........
  • Page 117 Index Positioning the Machine ..........12 Power Does Not Turn ON .......... 92 power swich ............ 19, 25, 26 “U” groove of holder ..........79 UID................27 press roller ..............29 Print count ..............33 PRINT key ..............23 Vertical Placement ............36 Print Output ..............
  • Page 118: Quick Operation Guide

    Quick Operation Guide Mastermaking Install the print tray. Open the supplemental paper tray. Hold the lever and adjust the side guides to the paper size. Place a stack of aligned sheets in the feed tray.
  • Page 119 Quick Operation Guide Raise the paper stacker guides and Make the required settings on the paper stopper, and adjust them to control panel. the size of the printing paper. Enlargement and Reduction, Master Darkness, Document mode, 94% Reduction, 2 IN 1 Function Press (MASTER MAKING) key.
  • Page 120 MEMO...
  • Page 121 MEMO...
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  • Page 123 4-1-6 Oyama, Chuo-ku, Sagamihara-shi, Kanagawa 252-5280, Japan TEL: +81-42-775-3602 FAX: +81-42-775-3606 E-mail: info@duplo.com U6-Y1112 2010.10...

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Dp - m410Dp - m420

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