Ford B-Max Owner's Manual page 223

Issue
The file may be
corrupted.
The song may have
copyright protection
which does not allow it
to play.
When my This is a device limitation.
iPhone or iPod
Touch is
connected via
the USB and
Bluetooth Audio
at the same
time, I some-
times do not
hear any sound.
Issue
SYNC does not You may be using the
understand wrong voice commands.
what I am You may be speaking too
saying. soon or at the wrong
time.
SYNC does not You may be using the
understand the wrong voice commands.
name of a song You may not be saying
or artist. the name exactly as it is
saved.
The system may not be
reading the name the
same way you are saying
it.
SYNC
USB and Media Issues
Possible Cause
Voice Command Issues
Possible Cause
221
Possible Solution
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
From the iPhone or iPod Touch music now
playing screen, select the audio device
airplay icon at the very bottom of your
iPhone or iPod Touch screen.
To listen to the iPhone or iPod Touch via
Bluetooth Audio, select SYNC.
To listen to the iPhone or iPod Touch via
USB, select Dock Connector.
Possible Solution
Review the mobile phone voice commands
and the media voice commands at the
beginning of their respective sections.
Refer to the screen during an active voice
session, you will find a list of voice
commands there.
The microphone for the system is either in
your rear view mirror or in the headliner just
above the windscreen.
Review the media voice commands at the
beginning of the media section.
Say the song or artist exactly as they are
listed. If you say "Play Artist Prince" the
system does not play music by Prince and
the Revolution or Prince and the New
Power Generation.
Make sure you are saying the complete title
such as "California remix featuring Jennifer
Nettles".