Section 2 - Introduction; Technical Service Department; Product Features; Accessories - Desa CERAMIC PLAQUE Service Manual

V E N T - F R E E
INTRODUCTION
S E C T I O N
2

Technical Service Department

The Technical Service Department, located in
Bowling Green, Kentucky, is committed to as-
sisting our Authorized Service Centers and Deal-
ers to provide prompt, efficient service. If you
need assistance or have questions about servic-
ing problems, please call DESA International's
Technical Service Department at 1-800-323-
5190.

Product Features

The ceramic plaque heaters covered by this
service manual have many features that assure
customer satisfaction and comfort.
• Infra-red Heat: The glowing ceramic burner
plaques give off infra-red radiant light which
travels through the air and heats nearby
objects.
• Variable Heat Output: The non-thermostat
heaters can be adjusted to one of three
alternative heat settings to provide user
comfort. The thermostat heaters can be
adjusted to the desired heat setting to per-
mit economical use. In the event of a power

Accessories

The following accessories are available from
DESA International:
1. Fan Kit GA2100A. The fan accessory pro-
vides better heat distribution in the room.
For accessories, contact authorized dealers of this product. If they are unable to supply
accessory parts, call DESA International at 1-502-781-9600.
4
G A S
FAN ACCESSORY-GRH A 007
Figure 1. Optional Fan Kit
H E A T E R S E R V I C E
NOTE: This number is ONLY for technical serv-
ice assistance and CANNOT be used for order-
ing parts, billing questions, order status, etc. For
sales department and parts ordering, call 1-502-
781-9600.
outage, the heater can be operated manu-
ally on high or low.
• Piezo Electric Ignition: The heater can be
started and operated without matches or
other external means. The pilot is ignited by
a spark created from the piezo ignitor when
the control knob is depressed and turned to
the "PILOT" position.
• Oxygen Depletion System: The heater is
designed to shut off if the oxygen level in
the room falls to an unacceptable level.
2. Floor Mounting Stand GA4000 (3-plaque
models) and GA4010 (5-plaque models).
The floor stand allows the heater to be
installed away from a wall.
OPTIONAL FLOOR MOUNT-GRH
Figure 2. Optional Floor Mounting Stand
M A N U A L
A 005