Ford 2013 FUSION HYBRID Emergency Response Manual page 19

DAMAGED VEHICLE GUIDANCE FOR FORD MOTOR COMPANY ELECTRIC AND
HYBRID-ELECTRIC VEHICLES EQUIPPED WITH HIGH-VOLTAGE BATTERIES
(TOWING, RECOVERY OPERATORS AND VEHICLE STORAGE FACILITIES) -
CONTINUED
3. Recovering/Transporting Vehicle
• Call an authorized service center or vehicle manufacturer representative,
if necessary, to determine additional steps that you should take to safely recover
or transport the vehicle.
• Always approach the vehicle from the sides to stay out of potential travel path. It
may be difficult to determine if the vehicle is running due to lack of engine noise.
• Refer to vehicle manual/recovery guide to locate proper attachment/connection
points and transport method.
• Avoid contact with orange high-voltage cabling and areas identified as
high-voltage risk by warning labels.
4. Storing Vehicle
• For vehicles in the United States, notify Ford Motor Company
1-800-392-3673 (then follow the prompts on the voice response menu) or
an authorized Ford Dealer as soon as possible as there may be
additional steps necessary to secure, discharge, handle, and/or store the
HV battery and vehicle.
• For vehicles in Canada, notify Ford Motor Company 1-800-565-3673
(then follow the prompts on the voice response menu), or an authorized
Ford dealer as soon as possible. There may be additional steps
necessary to secure, discharge, handle and/or store the HV battery and
vehicle.
• Do not store a severely damaged vehicle with a lithium-ion battery inside a
structure or within 50 feet of any structure or vehicle.
• Ensure that passenger and cargo compartments remain ventilated.
• Prior to placing and while located in storage area/tow lot, continue to inspect
vehicle for leaking fluids, sparks, smoke, flames, gurgling or bubbling sounds
from the HV battery and call 911 if any of these are detected.
• Maintain clear access to stored vehicles for monitoring and emergency response
if needed.
For specific information and safety preparation regarding the high-voltage system, refer
to WWW.MOTORCRAFTSERVICE.COM, select quick guides for the appropriate
vehicle emergency response guide.
FCS-15129-13
17
2013 Fusion MKZ Hybrid Emergency Response Guide