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Remote IP Feature Phone Installation Manual
Dial-up ISDN
This procedure is specifically for the DIVA
similar. Refer to the Installation Manual for the specific modem being installed.
Configuring the modem
1. Retrieve the DIVA LAN ISDN Modem Quick Install Guide that came with the modem.
2. Turn to Step 4 of the Quick Install Guide. Item 2 under Step 4 will quickly explain how the user's PC
needs to be set up. The PC must be configured to use DHCP (or as stated in the Windows network
properties, "obtain an IP address automatically"):
• Click on Start, choose Settings, then choose Control Panel.
• Double click the Network icon. The Network dialog box appears.
• Choose the TCP/IP protocol. There may be multiple instances of the protocol bound to different
adapters. Click the TCP/IP that appears for the network interface card (NIC) installed in the
user's PC.
• Click on the IP address tab, and ensure that the radio button next to Obtain IP address
automatically is filled in.
• Click on OK; reboot the PC if needed.
3. Complete the remainder of Step 4 of the Quick Install Guide.
4. Follow Step 5 instructions until item number 9b. Enter the phone numbers assigned to the ISDN lines.
5. Follow item number 10 instructions.
• In the Primary and Secondary telephone numbers, enter the Dial Up access number supplied by
the ISP.
• The bottom two fields require the DNS addresses. The ISP also supplies these addresses. Then
click Next.
6. Set up the Cost Control settings if needed, then click on Next.
7. You will see the Review and Save window. Please verify all of the information on this screen. If an
item needs changing, click on Back. If the modem isn't connected to the ISDN line, click on Save; if
the modem is connected to the ISDN line, then click on Save + Test. This will save the configuration
you just made, and test the settings.
8. If the modem is connected to the ISDN lines, and the test passes, please continue on to the next
step. If the modem did not pass the test, please verify that all the information was entered correctly.
If the modem is set up properly and still cannot pass the test, contact the ISP's Technical Support
Center.
9. After the modem passes the test, verify the Internet connection to the main office gateway using the
DOS PING command. Refer to Appendix I for additional instructions. If the PING test fails, correct
the problem before proceeding.
™
LAN ISDN Modem. Other ISDN dial-up modems will be
Configuring the remote modem/router
D.5
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