ACE Management Server Administrator's Manual
To change a copy protection ID
1
Select the instance by clicking its instance row.
2
Click the View detail icon at the top of the table or double‐click the instance row.
3
Do one of the following:
In the VMware ACE Help Desk, replace the alphanumeric string in the Copy Protection ID field with
a new ID and click the Save icon at the top of the page.
In Workstation, click the Policies tab, replace the copy protection ID with a new ID, and click OK.
Reset the Authentication Password
You can reset passwords for instances with user‐specified passwords. The new password must have at least
one character.
To reset the authentication password
1
Select the instance by clicking its instance row.
2
Click the View detail icon at the top of the table or double‐click the instance row.
3
Click Reset Password and specify a new password.
In the Workstation instance view, this button appears on the Policies tab.
4
Send the new password to the user in an e‐mail message.
Add Information for Custom Columns
Although you must use the instance view in Workstation to create custom columns, you can add information
to custom column fields in either the instance view or the VMware ACE Help Desk.
Before you begin, if necessary, use the instance view in Workstation to create custom columns. See "Create or
Delete Custom Columns in the Instance View" on page 48.
To add information for custom columns
1
Select the instance by clicking its instance row.
2
Click the View detail icon at the top of the table or double‐click the instance row.
3
Do one of the following:
In the VMware ACE Help Desk, enter custom values in one or more custom fields and click the Save
icon at the top of the page.
In Workstation, click the Custom tab, enter custom values in one or more custom fields, and click OK.
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