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CHAPTER 5: TROUBLESHOOTING
Software Problems
A program stops responding or crashes repeatedly
End the program:
1.
2.
Click the
Applications tab and select the program that is no longer responding.
3.
Click
End Task.
Check the software documentation.
If necessary, uninstall and then reinstall the program.
A program is designed for an earlier version of Microsoft Windows
Run the Program Compatibility Wizard:
Program Compatibility Wizard
similar to an earlier version of Microsoft Windows operating system environments.
1.
Click
Start
program with this version of Windows.
2.
In the welcome screen, click
3.
Follow the instructions on the screen.
86
Control Panel
Programs
Next.
Programs and Features
Use an older
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