Troubleshooting - Shure PG27-USB Quick Manual

Troubleshooting

Problem
No USB power indicator light
No sound in headphones
Sound is distorted
Source sounds delayed
Headphones are not loud enough
General Rules for Use
• Aim the microphone toward the desired sound source (such as the talker, singer, or instrument) and away
from unwanted sources.
• Place the microphone as close as practical to the desired sound source.
• Work close to the microphone for extra bass response.
• Use only one microphone to pick up a single sound source.
• Use the fewest number of microphones as practical.
• Keep the distance between microphones at least three times the distance from each microphone to its
source.
• Place microphones as far as possible from reflective surfaces.
• Add a windscreen when using the microphone outdoors.
• Avoid excessive handling to minimize pickup of mechanical noise and vibration.
• Do not cover any part of the microphone grille with your hand, as this will adversely affect microphone
performance.
12
Solution
Verify port is powered USB 1.1 or 2.0.
Turn up the VOLUME or MIC GAIN thumb slider.
Turn down MIC GAIN, or set pad switch.
Turn off software monitoring in the computer
software.
Windows: From Control Panel, choose Sound and
Audio Devices, select Audio tab, click Volume un-
der Sound playback and turn up Volume Control.
Mac: From System Preferences, Choose Sound,
Select Output tab and turn up Output volume.