Sync Technology - Ford 2013 User Manual

2013
Key Features
• Fully integrated, voice-activated in-vehicle
communications and entertainment system for
Bluetooth -enabled mobile phones
®(1)
• Voice-activated hands-free calling
• Voice-activated control of most MP3-style
media players
• AppLink
– Provides control of certain smartphone
applications using SYNC voice commands
– Connect to apps like Pandora
and more with your iPhone
Android platform mobile phones
TM(4)
– More detailed user instructions, application
connectivity differences and FAQs can be found by
going to syncmyride.com
SYNC Services
SYNC Services builds on the capabilities of SYNC and
upgrades this technology to include features like:
• Traffic, Directions and information
– Provides simple voice-command access to
traffic reports, turn-by-turn driving directions,
business listings, sports scores, weather forecasts,
horoscopes and news
– Also includes SYNC Destinations app and Send
to SYNC functionality that allows the customer
to download directions from Google Maps
MapQuest to their phone and then have the
®(7)
directions accessed by SYNC once in their vehicle
– Includes a complimentary 3-year subscription
(1) The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc.
(2) Driving while distracted can result in loss of vehicle control. Only
use SYNC and other devices, even with voice commands, when it's
safe to do so.
(3) iPhone is a registered trademark of Apple Inc. All rights reserved.
(4) Android is a trademark of Google Inc. Use of this trademark is
subject to Google Permissions.
(5) Traffic alerts and turn-by-turn directions available in select
markets. Standard text messaging data rates may apply.
(6) Google Maps is a trademark of Google, Inc.
(7) MapQuest is a trademark of AOL, Inc.
NOTE: Not all SYNC features will be compatible with all mobile
phones. Features like ringtone support and audible text messages may
not work with certain mobile phones.
32
Mustang
Comfort/Convenience

SYNC Technology

(2)
Internet radio
®
, BlackBerry or
®(3) ®
(5)
or
TM(6)
esourcebook.dealerconnection.com
RE&T: 2013 Source Book
• Live operator Assist
– Available during business or directions searches,
and offers users another hands-free convenience
to remain connected
– During a business or directions search from the
automated system, the new Operator Assist feature
will put the user in touch with a live operator
– The feature engages in two ways:
• A fter three failed attempts to locate what the
user is requesting
• B y saying "Operator" at any time during
the search
– Once connected, an operator will assist in locating
the requested information
– After the location is found, the operator returns the
call back to the automated system
– The user will then be presented with options to
connect to the business, receive a text message
with the listing information or receive directions
– Customers can monitor their remaining Operator
Assist sessions and purchase more sessions by
logging on to syncmyride.com/support
• For more information, log on to syncmyride.com
SYNC Microphone
• SYNC microphone, located in the headliner close
to the driver, is designed to better recognize
voice commands
• Microphone not located in electrochromic mirror
• Allows customers to have SYNC without the need for
the electrochromic mirror
NOTE: See the Glossary and Technology section in the
Source Book Appendices or on eSourceBook for more
information.
MAKE THE POINT: syncmyride.com
Before your customer leaves the dealership, help them
set up their owner account at syncmyride.com. This
will help ensure their satisfaction with SYNC, their new
vehicle, you and your dealership. Syncmyride.com is
the one-stop site for owner information and support,
updates and customizations, compatibility information
for mobile phones and media players, and easy-to-use
videos to help your customer become familiar with all
that SYNC can do.
January 2012