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SEON Explorer MX-HD User Manual

Mobile digital video recording system
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*700-0160*
Document Part Number 700-0160 R003

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Summary of Contents for SEON Explorer MX-HD

  • Page 1 Manual Type *700-0160* Document Part Number 700-0160 R003...

  • Page 3: About This Guide

    Explorer MX-HD Basic and Plus Mobile Digital Video Recording (DVR) System. In this guide, both the MX-HD Basic and MX-HD Plus are referred to as Explorer MX-HD. The individual models are referred to as MX-HD Basic and MX-HD Plus.
  • Page 4 About This Guide 700-0160 R003...

  • Page 5: Table Of Contents

    Contents Chapter 1 Introduction 1.1. Overview - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–2 1.2.
  • Page 6 A.1.3. Explorer MX-HD Front Cover, Cable Cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A–2...
  • Page 7 Introduction HAPTER Introduction This chapter describes the product features and components of the Explorer® MX-HD Basic and Plus Mobile Digital Video Recording System. This chapter contains the following sections: Overview, on page 1–2 MX-HD DVR Product Features, on page 1–3 System Components, on page 1–4 Recording Capacity for DVR Hard Drive Storage, on page 1–5 Product Interface and Devices, on page 1–7...

  • Page 8: Overview

    Introduction 1.1. Overview This section introduces the product features of the Explorer® MX-HD Plus Mobile Digital Video Recording (DVR) System. The Explorer® MX-HD DVR integrates with optional Smart-Reach Mobile wireless technology and works with optional vMax Commander and vMax View video management software for on-board video data management, as shown in Figure 1-1.

  • Page 9: Mx-Hd Dvr Product Features

    Introduction 1.2. MX-HD DVR Product Features The Explorer MX-HD DVRs contain the following features: • supports up to 4 video channels and 4 audio channels • has one high-definition video channel • records up to 30 frames per second (FPS) at 720 × 480 D1 resolution on all video channels simultaneously •...

  • Page 10: System Components

    1.2.1. System Components The typical MX-HD system consists of the following components (see Product Interface and Devices, on page 1–7): • Explorer MX-HD DVR and hard drive • Analog cameras and camera cables, one per camera • HD camera and Power over Ethernet Injector •...

  • Page 11: Recording Capacity For Dvr Hard Drive Storage

    Introduction 1.2.2. Recording Capacity for DVR Hard Drive Storage The Explorer MX-HD uses MPEG-4 (for analog cameras), H.264 and MJPEG (for an HD camera) video compression to extend the recording time on the hard drive. The recording time varies, depending on the settings for frames per second (speed), resolution (pixel count), and picture quality.
  • Page 12 Introduction Table 1-4 MX-HD— Estimated Recording Times for 1 HD and 4 Analog Cameras Picture Quality* (3), 720p (1280 x 720) CIF (360×240) Half D1 (720×240) D1 (720×480) 338 hours 249 hours 198 hours 611 hours 498 hours 394 hours 873 hours 649 hours 502 hours...

  • Page 13: Product Interface And Devices

    The MX-HD DVR front panel features are shown in Figure 1-3 and briefly described in Table 1-8. For a detailed description of the front panel features, see Table 1-8, Front Panel Features, on page 1–7. MX-HD ONLY Figure 1-3 Explorer MX-HD Front Panel Front Panel Features Table 1-8 Item...
  • Page 14 Introduction Front Panel Features Table 1-8 Item Feature Description USB1, USB2 ports Supports USB devices for: • Copying video and audio information. • Exporting video clips. • Updating the DVR firmware. • Importing/exporting. • Connecting the trackball mouse. LAN activity (green) Illuminates when there is network activity on the local area network connection.

  • Page 15: Dvr Back Panel Features

    Introduction 1.3.2. DVR Back Panel Features The MX-HD DVR back panel is shown in Figure 1-4 and described in Table 1-9. Figure 1-4 Explorer MX-HD Back Panel Table 1-9 Back Panel Features Item Feature Description CONTROL Control connector (2-pin) controls the Smart-Reach® Mobile wireless bridge equipment.

  • Page 16: Trackball Mouse

    Introduction 1.3.3. Trackball mouse Figure 1-5 Trackball Mouse Pointing Device Table 1-10 Trackball Mouse Features Item Description Click to select the highlighted option using index finger. Click to select the highlighted option using thumb control. • Delete a character entered into a field. •...

  • Page 17: Dvr Video Configuration Playback And Archiving

    View video management software and DVR hard drive interface, see vMax View and the Hard Drive Interface, on page 2–3. See also: Explorer MX-HD DVR Install and Setup Guide, 700-0159 vMax View User Guide, 700-0137 The following table shows which methods support video configuration, playback, and archiving.
  • Page 18 Introduction 1–12 700-0160 R003...
  • Page 19 DVR Operation HAPTER DVR Operation This chapter provides information and procedures for operating the MX-HD. This chapter contains the following sections: Remove and Replace the DVR Hard Drive, on page 2–2 Search, Playback, and Archive Video, on page 2–2 vMax View and the Hard Drive Interface, on page 2–3 On Screen Display Access, on page 2–4 Using the Search Function, on page 2–8 Using the Archive Function, on page 2–11...

  • Page 20: Remove And Replace The Dvr Hard Drive

    DVR Operation 2.1. Remove and Replace the DVR Hard Drive The DVR has a removable hard drive that is contained in a hard drive tray. A hard drive lock secures the cartridge during operation. Use the hard drive key to lock and unlock the hard drive.

  • Page 21: Vmax View And The Hard Drive Interface

    DVR Operation 2.3. vMax View and the Hard Drive Interface The Harddrive Interface is provided with vMax View software to accommodate the MX-HD hard drives. The hard drive interface uses two USB connectors to work with power from the PC. To access video from the hard drive using vMax View: 1.

  • Page 22: On Screen Display Access

    Monitor USB Mouse Figure 2-2 Mouse and Monitor Attached to the DVR When the on-screen display starts up, the Seon Explorer® MX-HD splash screen appears briefly before the DVR enters live view. Figure 2-3 MX-HD Splash Screen During recording and live viewing, the screen information is dynamic and can include the items shown in Figure 2-4 and described in Table 2-1.
  • Page 23 DVR Operation Table 2-1 On-Screen Display Information Feature Description Camera 1 to Camera 4 Camera titles, maximum 8 characters each. Main_Title Main title of the DVR, maximum 32 characters. HD Size Formatted size of the DVR hard drive, in gigabytes (GB). HD Used Percentage of recorded video on the DVR hard drive.

  • Page 24: Playback Menu Access

    DVR Operation 2.5. Playback Menu Access Use the Playback menu to search, playback, and archive video directly from the DVR hard drive. To access the playback menu: 1. In the OSD view, right-click the live view to access the Main Menu and click Playback.
  • Page 25 DVR Operation Table 2-2 Playback Tool Bar Items Tool Bar Icon Description Start of clip/End of clip Click to set the start and end of clip points for Archiving. See page 2–11. Search Click to search by Date, Time, Alarm, Signals, or System Event.

  • Page 26: Using The Search Function

    DVR Operation 2.5.1. Using the Search Function The MX-HD includes a powerful search function that lets you quickly find recorded information by Date and Time, Alarm, Signals, and by System Event. To view the Search menu: 1. From the Main Menu, click on the Search icon.
  • Page 27 DVR Operation Table 2-4 DVR Events Description Event Description Almn Off Alarm Off Almn On Alarm On Crossed GPS Fence Ignition off Ignition on LIVE DVR changes to live mode PLoss Power Loss Rec On Normal Recording event Remote User Login n Signaln Signal Event n Vlossn...
  • Page 28 Figure 2-9 Event List 3. From the Event List, select the required list item. 4. Click Play to review the video. Note the time when the event occurs and which camera captures the event details. Figure 2-10 Playback View 2–10...

  • Page 29: Using The Archive Function

    DVR Operation 2.5.2. Using the Archive Function An archive dialog box lets you specify the start and end date and time of the video clip to be archived to a USB memory device. To view the Archive menu: 1. From the Playback tool bar, click on the Archive icon.
  • Page 30 DVR Operation To establish an archive clip: To archive a clip using the one touch download, you must have the One touch settings (in the system settings menu) set to "Clip". See Figure 2-12. Figure 2-12 One-Touch Settings: clip 1. Use the video playback or search controls to view the start date and time of the video you want to archive.

  • Page 31: Copy To Usb

    DVR Operation 2.5.3. Copy to USB To copy video files to a USB memory device: 1. Insert a USB memory device into an open USB port on the DVR front panel. 2. In the Playback tool bar, click the archive icon to display the Archive screen.

  • Page 32: Using One-Touch Download

    Use the ONE TOUCH button on the DVR. Video is downloaded in the Seon proprietary DVR hard drive format and can be viewed and archived with the vMax View application. See the vMax View User Guide, 700-0137.
  • Page 33 DVR Operation Figure 2-15 One-Touch Progress When transfer is complete, the on-screen display closes. 5. Remove the USB drive. 6. To power off the DVR immediately, press STOP/TEMP PWR for five seconds. The DVR will power off automatically after five minutes. 700-0160 R003 2–15...
  • Page 34 DVR Operation 2–16 700-0160 R003...

  • Page 35: System Requirements

    vMax Web Remote Operation HAPTER vMax Web Remote Operation This chapter provides information on using vMax Web to remotely access the MX-HD DVR for viewing live or recorded video and archiving recorded video. This chapter contains the following sections: System Requirements, on page 3–1 Accessing vMax Web, on page 3–2 vMax Web User Interface, on page 3–4 vMax Web Live Tab, on page 3–5...

  • Page 36: Accessing Vmax Web

    The default network settings allow for connection to a laptop computer for NOTE: configuration and usage of the DVR only. For remote network access, consult with your IT staff or Seon Design to configure the DVR to be on the same sub net as the laptop.. To access vMax Web 1.
  • Page 37 Login data can be edited in the DVR Configuration > Network> User Levels menu. CAUTION: System Access Restriction DVR user names and passwords are provided by Seon Design with specific permissions assigned depending on user requirements. If you require permission to access DVRs, contact your system administrator.

  • Page 38: Vmax Web User Interface

    vMax Web Remote Operation 3.3. vMax Web User Interface vMax Web opens with the Live tab selected and live video from the MX-HD cameras display. By default, vMax Web will stay active for 10 minutes after you last used it and then close the connection to the DVR.

  • Page 39: Vmax Web Live Tab

    1. In the Select drop down menu, select the Record 2 or Record video stream. The Explorer MX-HD DVR records two streams of video, one for low bandwidth remote viewing, and one with higher video speed, quality, and resolution settings for creating archives.

  • Page 40: Vmax Web Configuration Tab

    MX-HD DVR Installation and Configuration Guide, 700-0159, for specific details when configuring DVR function settings. CAUTION: System Access Restriction DVR user names and passwords are provided by Seon Design with specific permissions assigned depending on user requirements. If you require permission to access DVR configuration settings, contact your system administrator.

  • Page 41: Vmax Web Playback Tab

    vMax Web Remote Operation 3.3.3. vMax Web Playback Tab To search the recorded video, select the Playback tab as shown in Figure 3-7. Playback tab views, searching by Time or Event Figure 3-7 Table 3-3 Time Search Fields Menu Item Description Value [Default] Select...
  • Page 42 vMax Web Remote Operation Table 3-4 Event Search Fields Menu Item Description Value [Default] Select Choose which recording stream to search for video in. Record, [Record2] • With Record selected, high resolution video is available for archiving. • With Record2 selected, low resolution video is available for faster searching and remote playback.
  • Page 43 2. In the Select drop down menu, select the Record 2 or Record video stream. The Explorer MX-HD DVR records two streams of video, one for low bandwidth remote viewing, and one with higher video speed, quality, and resolution settings for creating archives.
  • Page 44 To Search Video from an Event Marker 1. Select Event in the Search By drop down menu. The Event Type and Event Filter menus appear, as shown in Figure 3-7. 2. From the Event type menu, select an event type. 3.
  • Page 45 vMax Web Remote Operation 6. From the list that appears in the View area, select an event and click Play. Windows may request to download an Active X control. Figure 3-8 Playback Event Search Results 7. On the Playback tab area, use the play, pause, fast forward or reverse (up to 32x speed) controls to locate the video loss event.

  • Page 46: Vmax Web Archive Tab

    vMax Web Remote Operation 3.3.4. vMax Web Archive Tab To archive the specific recorded video, select the Archive tab as shown in Figure 3-9. Archive tab Figure 3-9 Table 3-7 Archive Tab Fields Menu Item Description Value [Default] Select Choose which recording stream to search. [Record], Record2, Log File •...

  • Page 47: Archive Segmentation

    To Archive Video Segments 1. In the Select drop down menu, select the Record video stream. The Explorer MX-HD DVR records two streams of video, one for low bandwidth remote viewing, and one with higher video speed, quality, and resolution settings for creating archives.
  • Page 48 vMax Web Remote Operation 3–14 700-0160 R003...

  • Page 49: Hapter

    DVR configuration files to the DVR. CAUTION: Administrator Permissions Required These procedures should only be performed by administrator level staff. If you have questions about these procedures, contact Seon support. This chapter contains the following sections: Firmware Updates, on page 4–2 Configuration Uploads, on page 4–3...

  • Page 50: Firmware Updates

    The firmware version is displayed on the top right corner of every menu. The firmware update must be obtained from Seon Design. To install a firmware update, a USB memory device must be formatted from a Windows®-based computer using the FAT file format.

  • Page 51: Configuration Uploads

    2. Copy the configuration file at the root of the USB memory device folder. Important: For USB uploading, the configuration file name can have no more than four characters. Example: MXHD.seon. 3. Power up the DVR using the vehicle ignition. 4. With the DVR on, connect the portable video monitor and USB mouse.
  • Page 52 DVR Firmware and Configuration Uploads 7. In the System Settings menu click Program Update. Figure 4-3 System Program Update Menu 8. From the Load Configuration menu, select the file to upload. Figure 4-4 Select Configuration File Important: The Load Configuration menu displays only the ten most recent configuration files on the USB drive.
  • Page 53 DVR Firmware and Configuration Uploads 9. From Include Network, select whether or not to overwrite the existing DVR network settings with the new configuration settings. The default setting of NO keeps your existing network settings. CAUTION: DVR Communication Disruption Risk Avoid unintentionally changing the DVR network settings when uploading a new configuration.
  • Page 54 DVR Firmware and Configuration Uploads 12. Click Back in the Program Update and then System Settings menus to save and exit the menus. Figure 4-8 Click Back to Save Configuration 13. From the Configuration menu, click Title/Display, and in the Titles and Display menu, update the text in the Main_Title field.

  • Page 55: Uploading Configuration Files To Dvr Via Vmax Web

    Default Password: 11111111. CAUTION: DVR Password Security The default password is 11111111. For security purposes, Seon recommends that the user default login and system settings passwords should be changed. Seon is not responsible if the password is lost or forgotten. 700-0160 R003...
  • Page 56 DVR Firmware and Configuration Uploads 6. Click OK or press Enter on the keyboard to display the vMax Web interface live view screen. Figure 4-11 vMax Web Live View 7. Select the Configuration Tab. 8. On the Configuration tab, click the System icon. Figure 4-12 vMax Web System Settings 4–8 700-0160 R003...
  • Page 57 DVR Firmware and Configuration Uploads 9. In the Program Update Settings area, select the Include Network Settings check box to overwrite the existing DVR network settings with the new configuration settings. The default (cleared) setting keeps your existing network settings during the configuration upload.
  • Page 58 Important: For consistency, Seon recommends that the configuration upload file name should be kept to four characters maximum (****.seon) in the event that the file needs to be loaded to the DVR from the USB port. The DVR USB upload interface supports only four characters in the file name.
  • Page 59 DVR Firmware and Configuration Uploads 16. When the progress bar shows the update is 100% complete, click OK. Figure 4-18 Loading Complete 17. In the Titles/Display menu, update the text in the Main_Title field. Figure 4-19 Titles and Display Menu 18.
  • Page 60 DVR Firmware and Configuration Uploads 4–12 700-0160 R003...

  • Page 61: Chapter 5 Maintenance And Troubleshooting

    5.1. Returning Product for Service If any part of the MX-HD is to be returned to Seon Design Inc. for service, contact Seon, provide the model and/or serial number of your unit, and ask for a Return Authorization (RA) number which allows the service technicians to track your product when it comes in for service.

  • Page 62: Troubleshooting The Mx-Hd

    Wait 1 minute for the camera to reboot. In the Advanced Settings menu, press the Test Connection button. to see if the green square appears and the Connected message appears. If the red square sitll displays call Seon Technical Support. 5–2 700-0160 R003...

  • Page 63: Appendix A Specifications

    Specifications PPENDIX Specifications This appendix provides the product specifications for the Explorer MX-HD Basic and Plus Mobile Digital Video Recording (DVR) System. Note: Specifications are subject to change without notice. A.1. Explorer MX-HD Video Input/Output 75 Ohm NTSC video Video Resolution High Definition: 1280 x 720 pixels Analog: 720 ×...

  • Page 64: Advanced Smart-Temp

    Playback Speed Image-by-Image, 1×, 2×, 4×, 8×, 16×, 32×, step USB Memory Device SanDisk Cruzer® Mini or equivalent A.1.3. Explorer MX-HD Front Cover, Cable Cover Main Enclosure 18 GA cold rolled steel (CRS), powder coated black paint Door Lock Industrial cam lock, keyed alike.

  • Page 65: Legal Notice

    Design Inc. that are the property of their respective owners. They are used in this User Manual for identification purposes only. User Manual Revision This is the September 2011 revision for this User Manual and is copyright, September 2011 of Seon Design Inc. All rights reserved. Exclusion of Liability...
  • Page 66 L–2...

  • Page 67: Seon Design Inc. Product Warranty

    Products returned will be tested to verify the defect. Upon verification of the defect, the product will be repaired or exchanged, or the purchase price will be refunded or credited to the customer’s account, at the sole option of Seon. In the event of replacement, the returned product will be credited to the customer’s account and a new invoice issued for the replacement item.
  • Page 68 Provisions Applicable to American Customers For those customers whose mailing address is in the United States, Seon’s offer and any agreement of sale resulting therefrom shall be governed by and construed in accordance with the internal and domestic laws of the State of...
  • Page 70 Seon Design Inc. Unit 111, 3B Burbidge Street Coquitlam, BC Canada V3K 7B2 Telephone 604.941.0880 Toll Free Telephone 1.877.630.7366 604.941.0870 Toll Free Fax 1.866.664.3677 Email sales@seon.com Web site www.seon.com 700-0160 R003 Printed in Canada...

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