ShoreTel 230 Quick Start Manual

Quick Start Guide for the Shoretel 230 Telephone and Voice Mail
ShoreTel 230

1. Make a call inside the district

a. Dial the 4-digit extension

2. Make a call outside the district

a. Dial 9 + 1 and the 10 digit phone number

3. Using the telephone directory

a. Press [Directory]
b. Use scroll button on the left side of the LCD display to scroll through the names.
c. Use the dial pad to narrow your search for a name.
i. Example – if you're looking for Sanchez you would press each of these keys once
ii. Example – if you're looking for Maria you would press each of these keys once
iii. Please note: these keys work differently than cell phones. You would press [3]

4. Placing a call on hold and taking a call off hold

a. Press [Hold] to place a call on hold. The button will blink green.
b. Press the blinking green button when you want to take the call off hold.
c. You will get a reminder ring in 15 seconds when the call is on hold. After that you will
receive a reminder ring once a minute.

5. Adjusting Ring Tone Volume

a. Handset should be placed on the phone
b. Use the lower scroll button (next to the [1] on the keypad) to raise or lower the ring
tone volume.

6. Adjusting the Handset Volume

a. Remove the handset from the phone and listen to the dial tone.
b. Use the lower scroll button (next to the [1] on the keypad) to raise or lower the handset
volume.

7. Adjusting the Speakerphone volume

a. Press the speakerphone button next to the [*] on the keypad].
b. Use the lower scroll button (next to the [1] on the keypad) to raise or lower the
speakerphone volume.
c. Please note: you should keep the speakerphone volume set to maximum for
announcements from the office.
[7] [2] [6] [2].
[6] [2]
once if the name had D, E or F.
8/8/2011