Troubleshooting - Smartparts Digital picture frame 7 User Manual

Troubleshooting
QsMARTPARTS
Symptoms Reasons Settle method
Displays Check if correct language
Set language selection in the Setup menu
unrecognizable code option is set
Cannot insert
The card is being inserted Insert the cards in correct direction
memory cards
in the wrong direction
The flash capacity is
Restart the unit, delete some files,
Cannot save files
not large enough
or format the flash memory
Unit doesn't turn on or AC
Check if the unit is turned on or AC
Dark screen
adapter connection
adaptor is properly connected
is improper
No sound Volume is set at 0
Press the Volume
+
button to increase the
volume
The file format is not
Make sure the file format is supported or
Unable to display or
supported or USB is
the computer and the player are in correct
download file
improperly connected or
connection or memory card is not
memory card is damaged
damaged
Some files cannot
The card is not compatible
Use another card or change to a correct
be displayed
with the unit or the file
file format
format is incorrect