Operation; Troubleshooting Suggestions - Wells UT Service Manual

OPERATING SUGGESTIONS
Load the dispenser with the appropriate size dinnerware.
Dinnerware which is too large may be broken or may jam the
carriage.
Dinnerware which is too small cannot be safely dispensed, and
may be broken or may jam the carriage.
Load no more than a 6" stack of dinnerware at a time.
Dispensers are designed for EMPTY dinnerware only.
For heated dispensers, turn the power switch to ON. When the switch
is ON the indicator light will glow.
Unused dispensers should be covered with the optional tube cover
(p/n 503985 or 503986).
SYMPTOM
Carriage movement
erratic
Heated dispenser will not
heat (indicator light not on)
Heated dispenser will not
heat (indicator light on)
Heated dispenser indicator
light not lit (unit operating
normally)
Heated dispenser
temperature incorrect

TROUBLESHOOTING SUGGESTIONS

POSSIBLE CAUSE
Debris between carriage and tube
Broken, disconnected or mis-matched
springs
Unit unplugged or circuit breaker
tripped or power switch OFF
Power plug or cord damaged
Power switch damaged or
disconnected
Thermostat set too low
Thermostat or wiring damaged
Heating element damaged or
disconnected
Indicator light damaged or
disconnected
Thermostat damaged
Thermostat not properly set
Exposed surfaces of heated
dispensers can be hot to the
touch and may cause burns.
Hold dinnerware by the sides
when loading the dispenser.
Holding dinnerware by the
bottom can allow fingers to
become trapped between the
plates and the dispenser
walls.
SUGGESTED ACTION
Remove from counter and
clean
Inspect springs— replace or
re-connect springs so that all
four sections are configured
the same
Check / reset circuit breaker
Make sure unit is plugged in
and power switch is ON
Check— replace or repair
Check— replace or repair
Set thermostat
Check— replace or repair
Check— replace or repair
Check— replace or repair
Check— replace or repair
Set thermostat
3

OPERATION

CAUTION:
Hot Surface
CAUTION:
Pinch Hazard