Delivery; Dealer Responsibilities; Customer Responsibilities - Tiffin Motorhomes 2015 Phaeton Owner's Manual

DELIVERY

Throughout the entire manufacturing process, your Tiffin motorhome has been regularly inspected by
our qualified personnel to assure you of the finest product of the highest quality, without exception.
However, the final inspection at our factory is not to be the last one. The pre-delivery inspection and
system check that your dealer performs are the final inspections done to your particular motorhome
prior to you actually receiving your new Phaeton. Your dealer is also available to assist you in under-
standing the warranties and completing the necessary forms to activate the warranties for the various
appliances and accessories installed in your motorhome.

DEALER RESPONSIBILITIES

1. A pre-delivery inspection and systems check is performed to assure a thorough inspection of the
motorhome and to assure the proper operation of all factory-installed components.
2. A customer walk-through is performed to familiarize the new customer with the motorhome, its
systems and components, and their proper and safe operation.
3. Delivery of the Owner's Information Package which contains warranty cards and registrations
for the vehicle and all factory-installed components from other vendors and suppliers to Tiffin Moto-
rhomes. The detailed operation instructions and maintenance instructions on these components are
also included in this package.
4. Assisting the customer in completing the registration forms to avoid loss of warranty coverage.
The dealer should review the limited-warranty provisions with the customer to stress the importance of
completing the warranty cards and registration forms for the components in the motorhome to enable
the manufacturers to receive them within the prescribed time limits.
5. Providing the customer with information regarding warranty and non-warranty work on the
vehicle and its separately warranted components.

CUSTOMER RESPONSIBILITIES

The customer is responsible for regular and proper maintenance of the motorhome. Properly maintain-
ing your motorhome will prevent conditions arising from neglect that are not covered by your Tiffin
Motorhomes limited warranty. The maintenance guidelines in this manual and any other, applicable
manual(s) should be followed. It is your responsibility to return the vehicle to an authorized dealer for
repairs and service.
To assist you in avoiding problems with your motorhome, it is recommended that you do the following:
GENERAL INFORMATION
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