Service Information; Troubleshooting - Black & Decker BDCF20 Instruction Manual

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All BLAck+DEckER Service centers are
staffed with trained personnel to provide
customers with efficient and reliable power
tool service. Whether you need technical
advice, repair, or genuine factory replacement
parts, contact the BLAck+DEckER location
nearest you. To find your local service
location, call: 1-800-544-6986 or visit
lIMIted tWo-yeAR HoMe
Black & Decker (U.S.) Inc. warrants this
product for two years against any defects
in material or workmanship. The defective
product will be replaced or repaired at no
charge in either of two ways. The first, which
will result in exchanges only, is to return
the product to the retailer from whom it
was purchased (provided that the store is
a participating retailer). Returns should be
made within the time period of the retailer's
policy for exchanges (usually 30 to 90 days
after the sale). Proof of purchase may be
required. Please check with the retailer for
• Light will not illuminate
• Battery pack will not charge. • Battery pack not inserted into charger. • Insert battery pack into
• Unit shuts off abruptly.
For assistance with your product, visit our website for the
location of the service center nearest you or call the BLAck+DEckER help line at
Imported by
Black & Decker (U.S.) Inc.,
701 E. Joppa Rd.
Towson, MD 21286 U.S.A.


PoSSIBle cAuSe
• Battery pack not installed properly.
• Battery pack not charged.
• Charger not plugged in.
• Surrounding air temperature
too hot or too cold.
• Battery pack has reached its
maximum thermal limit.
• Out of charge. ( to
maximize the life of the
battery pack it is designed
to shutoff abruptly when
the charge is depleted.)
their specific return policy regarding returns
that are beyond the time set for exchanges.
The second option is to take or send the
product (prepaid) to a BLAck+DEckER
owned or authorized Service center for
repair or replacement at our option. Proof of
purchase may be required.
This warranty does not apply to accessories.
This warranty gives you specific legal rights
and you may have other rights which vary
from state to state or province to province.
Should you have any questions, contact the
manager of your nearest BLAck+DEckER
Service center. This product is not intended
for commercial use.
fRee WARNING lABel RePlAceMeNt:
If your warning labels become illegible or
are missing, call 1-800-544-6986 for a free
lAtIN AMeRIcA: This warranty does not
apply to products sold in Latin America.
For products sold in Latin America, check
country specific warranty information
contained in the packaging, call the local
company or see the website for warranty
PoSSIBle SolutIoN
• Check battery pack
• Check battery pack
charging requirements.
charger until LED illuminates.
• Plug charger into a
working outlet. Refer to
"Important charging Notes"
for more details.
• Move charger and battery
pack to a surrounding air
temperature of above
40 degrees F (4,5°C) or
below 105 degrees F
• Allow battery pack to cool
• Place on charger and
allow to charge.


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