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Appendix G: Troubleshooting, continued
Picture
Symptom
1.
PIP does not display a picture.
2.
There is a large black or gray rectangle on the
screen.
3.
You cannot see a picture when playing a VHS
tape.
4.
When viewing a stopped VCR, white lines are
rolling on the screen.
5.
Screen is black when trying to view digital chan-
nels.
Sound
Symptom
1.
There is no sound even when the volume is
turned up.
2.
The sound does not match the screen
picture.
LED Indicators
Symptom
1.
Lamp indicator light is a steady red.
2.
Lamp indicator light is a steady yellow.
3.
Lamp indicator light is a flashing yellow.
4.
Status indicator light is a steady yellow.
5.
Status indicator light is a steady/flashing red.
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Remarks
• Check to see if the MUTE button is on.
• The TV's "Listen to:" setting may be set to SAP.
• Check that the "TV Speakers" setting is On in the Audio/Video menu.
• The TV's "Listen to:" setting may be set to SAP.
• If using stereo or A/V receiver speakers, check their input selection.
• If using stereo or A/V receiver, check that AUDIO OUTPUT on TV's back panel is con-
manuals search engine
Remarks
• Make sure the V-Chip lock is off.
• Not all inputs can be displayed as a PIP.
The TV's analog closed captioning has been set to "text" mode in the
Captions menu. Turn off this mode because there is no text information
being broadcast.
• Display the Device Selection menu and select the correct VCR.
• Check your VCR's owner's guide for further troubleshooting.
• Turn off video mute for the VCR.
• Begin playing the tape.
• Change the VCR input to the antenna input.
The PerfectColor™ color balance has been incorrectly set. Press VIDEO
repeatedly until you see the PerfectColor option and press ENTER.
nected to the A/V receiver.
Remarks
Turn the TV off for at least 2 minutes. Turn back on. If light is still red,
the lamp has failed. Replace it. See Appendix F for lamp replace-
ment information.
Lamp may fail soon. Purchase a new lamp. See Appendix F for lamp
replacement information.
Lamp cover door is open or lamp cartridge is not secure. See Appendix
F for lamp replacement information.
Operating temperature or room temperature has exceeded proper levels.
Clean the TV's dust filter or cool the room. See Appendix E for filter
cleaning information.
Unplug the TV from the AC outlet and wait at least one minute. Plug in
the TV. If the light is still red, service is required. Contact your dealer or
a Mitsubishi Authorized Service Center to arrange for a service evalua-
tion. Listings of Mitsubishi Authorized Service locations can be obtained
from our web site, www.mitsubishi-tv.com or by calling 1-800-332-2119.
Appendices
71
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