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IV. TROUBLESHOOTING
Make sure you're using the correct drivers.
Make sure you're using the drivers that come with this adapter. The driver filename
contains the letter B (for example, E100BODI.DOS). Drivers that support previous ver-
sions of the ASUS PCI-L101 PCI adapter do not support this version of the adapter.
Make sure the hub port and the adapter have the same duplex setting.
If you configured the adapter for full duplex, make sure the hub port is also configured
for full duplex. Setting the wrong duplex mode can degrade performance, cause data
loss, or result in lost connections.
Testing the adapter
Test the adapter by running Intel diagnostics. For DOS or Windows 3.1 computers, run
Setup on the ASUS Configuration and Drivers disk. For Windows NT and Windows 95
run Intel PROSet by double-clicking the Intel PROSet Icon in the Control Panel. Click
Help from the main PROSet window to get complete diagnostics information and in-
structions.
Common problems and solutions
SETUP.EXE reports the adapter is "Not enabled by BIOS".
•
The PCI BIOS isn't configuring the adapter correctly. Try the PCI installation tips.
The computer hangs when the drivers are loaded.
•
Change the PCI BIOS interrupt settings. See the next page for PCI installation tips.
•
If you are using EMM386, it must be version 4.49 or newer (this version ships with
MS-DOS 6.22 or newer).
Diagnostics pass, but the connection fails or errors occur.
•
At 100 Mbps use category 5 wiring and make sure the network cable is securely
attached.
•
For NetWare clients, make sure you specify the correct frame type in the NET.CFG
file.
•
Make sure the duplex mode setting on the adapter matches the setting on the hub.
•
At 100 Mbps, connect to a 100BASE-TX hub only (not T4).
The LNK LED doesn't light.
•
Make sure you've loaded the network drivers.
•
Check all connections at the adapter and the hub.
•
Try another port on the hub.
•
Make sure the duplex mode setting on the adapter matches the setting on the hub.
•
Make sure you have the correct type of cable between the adapter and the hub. 100
BASE-TX requires two pairs. Some hubs require a crossover cable while others
require a straight-through cable. See the Cabling README file for more informa-
tion on cabling.
22
ASUS PCI-L101 User's Manual
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