Page 1 Welcome Congratulations on your purchase of this Sony VAIO computer, and welcome to the VAIO User Guide. This User Guide provides detailed information on all aspects of using your new VAIO computer, from keyboard functions to preinstalled software applications. In the left navigation window, click the topics you want to learn more about, and that information will be displayed in this main window.
Page 2: Using Your Vaio Notebook
Using Your VAIO Notebook This section describes the following aspects of your new computer:  Using the Keyboard  Using the Touchpad  Using the Floppy Disk Drive  Using the Optical Disc Drive  Using PC Cards Using a Second Battery Pack ...
Page 3: Using The Keyboard
Using the Keyboard Your notebook keyboard is very similar to that of a typewriter, but the keyboard has additional keys that perform specific computer-related tasks. Keyboard Description Numeric keypad Contains the keys found on a typical calculator. Use the numeric keypad area to type numbers or to perform mathematical calculations such as addition and subtraction.
Page 4 The Applications key displays a shortcut menu of context-sensitive choices. Pressing this key is the equivalent of clicking the right mouse button. Page 4...
Page 5 Combinations and functions with the Windows key Combination Function + F1 Displays VAIO Help and Support Center. ® + Tab Switches the selected button on the taskbar. Displays the desktop. Displays Windows Explorer. Displays the Windows Find: All Files window to find a file or folder. This is the equivalent of selecting Find and then Files or Folders from the Start menu.
Page 6 Indicators Indicator Function Power Light is green when the power to the notebook is turned on, flashes amber in Standby mode, and turns off when the notebook is in Hibernate mode or powered off. Battery 1 Indicates the status of the battery inserted in the battery bay on the right side of the notebook. Battery 2 Indicates the status of the battery inserted in the multipurpose drive bay on the left side of the notebook.
Page 7 Indicator lights Light Num Lock alphanumeric character keys in the keypad area are active. Caps Lock the case of typed letters when Caps Lock is on. the Shift key). Scroll Lock the specific application. It has no effect in many applications.) The number keys in the numeric keypad are active.
Page 8 Combinations and functions with the Fn key Note: If you switch user identities during a computing session, the Fn+F7 and Fn+F8 key functionality (if available on your computer) will be interrupted. To switch to an external display or monitor, see information.
Page 9 Select one display at a time to playback DVDs. Connect the cable before you turn on the notebook, otherwise Fn + F8 will not work. Fn + Esc Standby Puts the system into Standby mode, a power management state. To return the system to the active state, press any key.
Page 10: Using The Touchpad
Using the Touchpad The keyboard contains a cursor-pointing device called a touchpad. You can point to, select, drag, and scroll objects on the screen using the built-in touchpad. Touchpad Action Description Point Slide one finger on the touchpad to place the pointer on an item or object. Click Press the left button once.
Page 11: Using The Floppy Disk Drive
Using the Floppy Disk Drive Your computer comes with a floppy disk drive in the multipurpose bay. To insert a disk Hold the disk with the label side facing up. Gently insert the disk into the drive until it clicks into place. To remove a disk Wait until the LED indicator light turns off and then press the Eject button to remove the disk.
Page 12 Slide the drive out of the multipurpose bay. Insert the weight saver. See To reinsert the floppy disk drive Turn off the notebook. If another device is in the multipurpose bay, remove the device. See details. Insert the floppy disk drive, with the VAIO label facing up, into the multipurpose bay until the RELEASE lever locks into place.
Page 13: Using The Optical Disc Drive
Using the Optical Disc Drive Your notebook comes with an optical disc drive. Depending on the system you purchased, your optical disc drive is either a CD-RW/DVD Combo Drive or a DVD-ROM drive. Page 13...
Page 14 To insert a disc Turn on the notebook. Note: When the notebook is in Standby or Hibernate mode, you cannot insert a disc. See for more information on Standby and Hibernate modes. Press the Eject button to open the optical drive. The tray slides out.
Page 15 To eject a disc When you finish using a disc, wait until the LED indicator turns off, and then press the Eject button to remove the disc. When the notebook is in a power saving mode, you cannot remove an optical disc. See Using Power Saving Modes for more information about power saving modes.
Page 16 To play a DVD To play a DVD, you may use the optical disc drive and the preinstalled WinDVD WinDVD, see the Help menu WinDVD application. Note: Before you use the optical disc drive to play a DVD, quit any open applications. Your optical drive can read most DVD-R media.
Page 17 Notes on CD and DVD discs  Do not drop or bend the disc.  Do not touch the surface of the disc. Fingerprints and dust on the surface of a disc may cause reading errors. Proper care of the disc is essential to maintain its reliability. Do not use solvents such as benzine, thinner, commercially available cleaners or anti-static spray, as they may cause damage to the disc.
Page 18 To write data to a CD-RW or CD-R disc You can use Sony SonicStage and Microsoft is readable in a CD-ROM drive, make sure that you finish the writing process before ejecting the disc. For more information, see the instructions included with Windows Notes on writing data to a CD-RW or CD-R disc ...
Page 19: Using Pc Cards
Using PC Cards Your notebook includes two PC Card slots. PC Cards enable you to connect portable external devices, such as another hard disk drive, or a PC Network Interface Card (NIC), which enables you to connect to a network. Note: The PC Card slots accommodate two Type I/II PC Cards, or one Type III PC Card.
Page 20 To insert a PC Card Push the Release button once. The Release button pops out. PC Card release button Push the Release button a second time. The PC Card slot protector pops out. When you use a Type III PC Card, you need to remove both the top and bottom PC Card slot protectors.
Page 21 To remove a PC Card The following procedure describes how to remove the PC Card while the notebook is on. If you want to remove the PC Card while the notebook is off, perform steps 4, 6, and 7 below. Double-click in the taskbar.
Page 22: Using A Second Battery Pack
Using a Second Battery Pack You can purchase a second rechargeable battery pack. With two battery packs, you can extend the time that you use your notebook with battery power. When using two battery packs, the battery pack you insert first charges first. The battery pack you insert second begins charging when the first battery pack is 85 percent full.
Page 23 To insert a second battery pack If another device is in the multipurpose bay, remove that device. Insert the battery pack into the multipurpose bay. If the battery is being used, the battery 2 indicator turns on. Second battery in multipurpose bay Attach the weight saver to the notebook to stabilize the battery pack.
Page 24 To charge the second battery pack Using weight saver for second battery cover Keep the battery pack in the notebook while it is connected to AC power. The battery indicator flashes while the battery is charging. See also "To charge the battery pack" in the printed Quick Start for more information. Charging the second battery Page 24...
Page 25 To view remaining battery power To view remaining battery power, perform the following steps. Click Start in the Windows taskbar, Control Panel, Performance and Maintenance, and then click Power Options. The Power Options Properties dialog box appears. Click the Power Meter tab. The current power source and total battery power remaining is shown. Page 25...
Page 26 To remove the second battery pack If you attach two battery packs, you can remove either of them without shutting down the notebook. When removing one battery pack, make sure that the other battery pack's indicator is on. If the indicator of the battery pack you are removing is on, right-click the battery icon on the taskbar and click the "Switch discharge battery"...
Page 27: Using The Weight Saver
Using the Weight Saver The weight saver protects the multipurpose bay when it is empty and secures the secondary battery when it is installed in the multipurpose bay. Page 27...
Page 28 To attach the weight saver If another device, such as a battery pack, is in the multipurpose bay, remove that device. See second battery pack for more information. Fold out the hinged arm of the weight saver and then push on the hinged arm to lock it into place. Slide the weight saver in the direction of the arrow until it clicks into place.
Page 29 To remove the weight saver To remove the weight saver, first slide the multipurpose bay Release lever in the direction of the arrow. Multipurpose bay Release lever Remove the weight saver. Page 29...
Page 30: Using Power Saving Modes
Using Power Saving Modes When you use a battery as the source of power for your notebook, you can take advantage of power management settings to conserve battery life. In addition to the normal operating mode, which allows you to turn off specific devices, your notebook has two distinct power saving modes: Standby and Hibernate.
Page 31 Normal mode Normal mode is the normal state of your notebook when it is in use. The power indicator displays green when your notebook is in this mode. To save power, you can turn off a specific device such as the LCD or the hard disk drive. Page 31...
Page 32 Standby mode In Standby Mode the notebook saves the current state of the system in RAM and switches off power to the CPU. The amber power indicator flashes in this mode. To activate Standby mode To activate Standby mode, press the key combination Fn+Esc. To return to normal mode Press any key to return to normal mode.
Page 33 Hibernate mode In the Hibernate mode, the state of the system is saved on the hard disk drive and power is turned off. The power indicator is off in this mode. To activate Hibernate mode To activate Hibernate mode, press the power button and release it immediately, or do the following: Click Start in the Windows taskbar, and select Turn Off Computer.
Page 34: Connecting A Phone Line
You need to connect a phone line to take advantage of online services and the Internet. Note: In order to register your Sony VAIO notebook, register your software online, and use Sony Customer Support, you must connect to a phone line.
Page 35: Connecting To A Lan
Connecting to a LAN You can connect your notebook to 10BASE-T and 100BASE-TX-type Local Area Networks (LANs). For the detailed settings and devices needed to connect to the network, ask your network administrator. Connecting to LAN Caution: Warning: Only connect 10BASE-T and 100BASE-TX cables to the Ethernet jack.
Page 36 Setting up your Ethernet connection To connect to the network Click Start, select My Computer, and then click My Network Places under the "Other Places" heading. Click "Add a network place" under the Network Tasks heading, or click "Set up a home or small office network," depending on your configuration.
Page 37: Connecting Peripheral Devices
Connecting Peripheral Devices You can add functionality to your notebook by connecting a variety of peripherals, as discussed in the following sections:  Connecting a Port Replicator  Connecting a PS/2 External Mouse or Keyboard  Connecting an AV Device ...
Page 38: Connecting A Port Replicator
Connecting a Port Replicator Your notebook supports the use of a port replicator such as the Sony PCGA-PRFX1 model (optional). Attaching a port replicator enables you to connect additional peripherals to your notebook. Port replicator Serial port Printer port Monitor port...
Page 39 To attach your notebook to the port replicator To supply power to your notebook while it is connected to the port replicator, connect the AC adapter directly to the port replicator. Caution: When attaching your notebook to the port replicator, do not attempt to insert or remove the battery pack. Lifting and turning the notebook with an attached port replicator could cause a temporary loss of power, and may result in data loss.
Page 40 Note: Use the AC adapter that comes with your notebook or the optional Sony adapter. Power indicator Turn on the notebook. Page 40...
Page 41 To remove your notebook from the port replicator Turn off your notebook and the connected peripherals. Pull the levers on each side of the port replicator to release the notebook from the port replicator. Releasing notebook from port replicator Lift the notebook away from the port replicator. Removing notebook from port replicator Close the port replicator connector cover on the bottom of your notebook.
Page 42: Connecting A Ps/2 External Mouse Or Keyboard
Connecting a PS/2 External Mouse or Keyboard You can connect an external mouse or keyboard to the optional port replicator using a similar type PS/2 plug or adapter. ® Note: Before you connect or disconnect the mouse or keyboard, turn off the notebook. You can only connect one external device at a time;...
Page 43 To connect an external mouse or keyboard  Locate the mouse and keyboard port on the port replicator identified by the  Plug either the mouse or the keyboard cable into this port with the arrow facing upward. Connecting external mouse or keyboard to the port replicator Note: See the manual that came with your mouse or keyboard for more information on its installation and use.
Page 44: Connecting An Av Device
Connecting an AV Device You can connect an audio-video (AV) device, such as a TV, to your notebook. Connecting a TV to the Notebook Note: See the manual that came with your peripheral device for more information on its installation and use. If you insert a DVD into your optical drive to watch a video on your TV, the Fn+F8 key combination might not activate the function to toggle between your LCD and TV.
Page 45: Connecting A Parallel Port Printer
Connecting a Parallel Port Printer You can connect a Windows XP operating system-compatible printer to your notebook to print documents. Page 45...
Page 46 To connect a printer Locate the Printer port identified by the  the notebook. Printer connector Note: See the manual that came with your printer for more information on its installation and use. If your printer stops functioning after resuming from a power saving mode, see information.
Page 47: Connecting A Usb Printer
Connecting a USB Printer You can connect a Windows XP operating system-compatible USB printer to either of your notebook's two USB ports to print documents. Note: To use a printer, first install the driver software that came with your printer. Page 47...
Page 48 To connect a USB printer Plug the optional USB printer cable into either of the two USB ports on your notebook and the USB port on your printer. Connecting a USB Printer Note: See the manual that came with your printer for more information on its installation and use. Page 48...
Page 49: Connecting An External Display
Connecting an External Display You can connect an external display to your notebook. For example, you can use the notebook with any of the following:  Computer display (monitor)  Multimedia computer display  Projector Note: Connect the external display before you turn on the notebook. Page 49...
Page 50 To connect a computer display Locate the Monitor jack identified by the Plug the display cable (optional) into this port. If necessary, plug one end of the display power cord into the display, and the other end into an AC outlet. Connecting an external computer display Note: See the manual that came with your computer display for more information on its installation and use.
Page 51 To connect a multimedia computer display You can connect your notebook to a multimedia computer display that includes built-in speakers and a microphone. Note: See the manual that came with your multimedia computer display for more information on its installation and use. Page 51...
Page 52 To connect a projector You can use a projector, such as the Sony LCD Projector, as an external display. Connecting a projector Note: See the manual that came with your projector for more information on its installation and use. Page 52...
Page 53 To select a display When you connect an external display to the Monitor port, you can toggle the output between the Liquid Crystal Display (LCD), the external monitor, or both devices. Use the Fn+F7 keys to select a display. See also Selecting the Display Mode for more information.
Page 54: Connecting A Usb Device
Connecting a USB Device You can connect a Universal Serial Bus (USB) device such as an external mouse, keyboard, speaker, and microphone to your notebook. Page 54...
Page 55 Connecting USB device to USB port You can use an optional Sony USB mouse such as the PCGA-UMS1 series (optional) with this notebook. Since the USB mouse software driver is preinstalled in the notebook, you simply plug the USB mouse into the USB port to use it. One USB port supports one USB device.
Page 56: Connecting An I.link Device
N K is a trademark of Sony us ed to des ignate that a produc t c ontains an I E E E 1 3 9 4 c onnec tor. T he i.LI...
Page 57 Connecting digital video camera recorder to i.LINK port Notes on connecting an i.LINK device  The above figure displays a connection to a Sony digital video camera recorder; your digital video camera recorder may need to be connected differently. ...
Page 58: Connecting With Another Vaio Computer
N K is a trademark of Sony us ed to des ignate that a produc t c ontains an I E E E 1 3 9 4 c onnec tion. T he i.LI...
Page 59: Connecting External Speakers
Connecting External Speakers You can enhance the sound quality of your notebook by connecting external speakers. See the manual that came with the speakers for more information on their installation and use. Caution: Do not place floppy disks on the speakers; the speakers' magnetic field can damage the data on floppy disks. Page 59...
Page 60 Before connecting external speakers  Make sure that the speakers are designed for computer use.  Turn down the volume of the speakers before you turn them on. Page 60...
Page 61 To connect external speakers Locate the Headphone jack identified by the Plug the speaker cable into this jack. Connecting speakers to the headphone jack symbol on the left side of the notebook. Page 61...
Page 62: Connecting An External Microphone
Connecting an External Microphone You can enhance the quality of sound input by using an external microphone. See the manual that came with the microphone for more information on its installation and use. Note: Make sure your microphone is designed for notebook use. The microphone should be compliant with the plug-in power microphone.
Page 63 To connect an external microphone Locate the Microphone jack identified by the the Microphone jack further distinguishes this jack from other jacks and ports. Plug the microphone cable into the Microphone jack. Connecting microphone to microphone jack symbol on the left side of the notebook. A protruding dot above Page 63...
Page 64: Expanding Your Notebook Capabilities
The following peripheral devices can be connected to your notebook to expand its capabilities and enhance its versatility to meet your various business or personal needs:  A Personal Digital Assistant (PDA)  A Wireless LAN Access Point  A Wireless LAN PC Card Note: For more information on available Sony products, go to http://www.sonystyle.com/vaio. Page 64...
Page 65 Personal Digital Assistant A handheld PDA is the quintessential personal planner and entertainment center that fits in your pocket. With a PDA, you can easily perform the following functions:  Enter your schedule details in the calendar and view them by the day, week, or month, and even set an alarm to remind you of important events.
Page 66 Wireless LAN Access Point The Wireless LAN Access Point is designed for building a wireless Local Area Network (LAN) environment. The Access Point comes with the Wireless LAN PC Card and required software. You can easily build a wireless LAN environment by plugging the Access Point into an AC power outlet, installing the Wireless LAN PC Card in your notebook, and using the provided software.
Page 67 Access Point, you can build a wireless LAN between computers that are equipped with the Wireless LAN PC Card and gain access to the Internet. Without the Access Point, you can achieve direct communication (Peer-to-Peer mode) between computers. Note: For more information on Sony VAIO Wireless LAN, go to http://www.sonystyle.com/wirelesslan. ® Page 67...
Page 68: Customizing Your Vaio Notebook
Customizing Your VAIO Notebook The following sections briefly describe how to change your notebook's default settings.  Selecting the Display Mode  Changing the window design of Sony software Page 68...
Page 69: Selecting The Display Mode
Selecting the Display Mode This notebook uses the ATI video controller. You can select which display is used when the notebook is connected to an external monitor. When you connect an external display, you can switch the display mode between your notebook's LCD display and the external monitor.
Page 70: Changing The Window Design Of Sony Software
Double-click UI Design Selector. Click << or >> and select the desired design. Click Apply. The "UI Design Selector" window design changes. The window design for your Sony software will match the "UI Design Selector" window. To try another selection, click << or >> then click OK to close the UI Design Selector.
Page 71: Adding Memory
Adding Memory In the future you may want to install memory modules to expand the functionality of your notebook. The amount of memory on your notebook will vary depending on the model you purchased. See the Specifications flyer that came with your notebook for the amount of memory preinstalled.
Page 72: Precautions And Procedures
Precautions and Procedures The procedures described below assume that you are familiar with the general terminology associated with personal notebooks and with common safety practices required for using and modifying electronic equipment. Personal injury or equipment damage may result from failure to take these precautions. Caution: Make sure you observe the proper safety precautions when you install memory modules in your notebook.
Page 73 Typical expansion memory configuration To determine the exact amount of memory pre-installed on your computer, refer to the Specifications flyer supplied with your computer. Models with 256 MB memory Total System Memory (MB) Slot 1 (MB) Slot 2 (MB) Models with 512 MB memory Total System Memory (MB) Slot 1 (MB) Slot 2 (MB) Page 73...
Page 74: Removing A Memory Module
Removing a Memory Module Shut down your notebook and disconnect all peripheral devices, such as your printer. Unplug your notebook and remove the battery pack(s). After your notebook has cooled, loosen and remove the screw that secures the cover of the memory bay on the bottom of your notebook.
Page 75: Installing A Memory Module
Installing a Memory Module Follow steps 1 to 4 of Removing a Memory Module Remove the new memory module from its packaging. Install the memory module by sliding it into the memory module slot. Press the module into place until it clicks. Installing memory module Tighten the screw on the cover of the memory bay.
Page 76: Viewing The Amount Of Memory
Viewing the Amount of Memory Restart the notebook. Click Start on the Windows ® window appears. Click the General tab. The amount of memory (MB of RAM remove and reinstall the memory module. System Properties window O ne M B of RA M is equal to 1 0 2 4 bits . taskbar, right-click My Computer, then click Properties.
Page 77: About The Software On Your Notebook
This section ® provides the following information: An overview of the various software that come with your notebook and the activities you can perform with your  software  Details on your Sony application, driver, and system recovery CDs Page 77...
Page 78: Software Overview
DigitalPrint Sony Electronics Inc. This image management software makes it fun and easy to edit, import, and organize your digital pictures in a photo album for rich digital printing to any standard color laser or ink-jet printer. DigitalPrint can also be used to make custom CD labels for your audio CDs.
Page 79 Sony Electronics Inc. This image management software displays images from your hard drive, a Sony digital still camera, or a Sony Mavica camera. The images appear in a convenient light-table format, so that you can easily view the contents of an entire folder.
Page 80 N K is a Sony trademark us ed only to des ignate that a produc t c ontains an I E E E 1 3 9 4 c onnec tion. T he i.LI...
Page 81: Application, Driver, And System Recovery Cds
Using Your Recovery CDs for more information. Application Recovery CD(s) Sony Electronics Inc. This CD enables you to reinstall individual applications if they become corrupted or are erased. Driver Recovery CD(s) Sony Electronics Inc. This CD enables you to reinstall individual device drivers if they become corrupted or are erased.
Page 82: Using Your Recovery Cds
Using Your Recovery CDs The following sections describe how to use the Application Recovery, Driver Recovery, and System Recovery utilities. Page 82...
Page 83 If you need to reinstall all the software titles that shipped with your notebook, use the System Recovery CD(s). See information. If you have any questions on using the Application Recovery CD, contact Sony Customer Support. Note: You must be in Windows to run the Application Recovery CD.
Page 84 To use the Driver Recovery CD(s) The Driver Recovery CD utility enables you to reinstall individual drivers if they become corrupted or are erased. You can reinstall an individual driver to correct a problem that you are experiencing with your notebook, hardware, or software application.
Page 85 complete installation. Page 85...
Page 86 Press the power button and hold it for more than four seconds to turn off the notebook. Turn on the notebook. When the Sony logo is displayed, press F2. The BIOS setup menu screen appears. Press the arrow keys to select the Exit menu.
Page 87: Troubleshooting
Troubleshooting This section describes how to solve common problems you may encounter when using your notebook. Many problems have simple solutions, so try these suggestions before you contact Sony Computing Support (http://www.sony.com/pcsupport). Troubleshooting Your Notebook  Troubleshooting the LCD Screen ...
Page 88: Troubleshooting Your Notebook
Troubleshooting Your Notebook My notebook does not start. Check that the notebook is plugged into a power source and that it is turned on. Check that the power indicator on  the front panel of the notebook indicates the power is on. ...
Page 89 Troubleshooting Your Notebook My notebook does not start. Check that the notebook is plugged into a power source and that it is turned on. Check that the power indicator on  the front panel of the notebook indicates the power is on. ...
Page 90 Select Save and Exit by pressing F10, then press Enter. The message "Save Configuration changes and exit now?" appears. Select Yes, and then press Enter. The notebook restarts. Note: If this occurs on a regular basis, contact Sony Computing Support (http://www.sony.com/pcsupport/). to select Get Default Values. The message "Load default Page 90...
Page 91 Remove any peripheral devices connected to the notebook. Turn the notebook on again. Press F2 when the Sony logo appears. The BIOS setup menu screen appears. Press the arrow keys to select the Exit menu. Press the arrow keys to select "Get Default Values," then press Enter. The message "Load default values for all SETUP items."...
Page 92 My notebook stops responding or does not shut down. It is best to shut down your notebook using the Shut Down command on the Windows Start menu. Using other methods, including those listed here, may result in loss of unsaved data. ...
Page 93 The power management setting is not responding. Your notebook's operating system may become unstable if it is interrupted or if you attempt to make changes before the notebook completely enters a lower power state, such as Hibernate.  To restore the notebook to its normal operating stability: Close all open applications.
Page 94 Why does the System Properties dialog box display a slower CPU speed than advertised? Your computer uses a speed-controlling technology that conserves power and extends battery life. The System Properties dialog box may display the CPU's current speed rather than the maximum speed. Page 94...
Page 95: Troubleshooting The Lcd Screen
Troubleshooting the LCD Screen My LCD screen is blank. Check that the notebook is plugged into a power source and is turned on.  Check that the power indicator on the notebook is on.   Check that the battery pack is inserted properly and is charged. ...
Page 96 Troubleshooting the LCD Screen My LCD screen is blank. Check that the notebook is plugged into a power source and is turned on.  Check that the power indicator on the notebook is on.   Check that the battery pack is inserted properly and is charged. ...
Page 97 My LCD screen continues to show the previous screen. Press the Windows key and the D key twice to refresh the screen. Page 97...
Page 98 The image on my connected external display is not centered or sized properly. Use the controls on your external display to adjust the image. See the manual that came with your display for more information. Page 98...
Page 99 I want to change the video resolution of my display. Follow this procedure to change the video resolution of your display.  Click Start, Control Panel, Appearance and Themes, and then Display. The Display Properties dialog box opens.  Click the Settings tab. ...
Page 100 I cannot switch the LCD display to TV, and vice versa.  Make sure that the TV is connected, configured, and powered on correctly before starting the notebook. See Selecting the Display Mode for more information. Page 100...
Page 101: Troubleshooting The Mouse And Touchpad
 PS/2 External Mouse or Keyboard  If you are using an optional Sony USB mouse PCGA-UMS1 series, check that the mouse is plugged into the USB port.  If you are still experiencing problems, use your supplied Driver Recovery CD to reinstall the mouse drivers. See use the Driver Recovery CD(s) for more information.
Page 102  PS/2 External Mouse or Keyboard  If you are using an optional Sony USB mouse PCGA-UMS1 series, check that the mouse is plugged into the USB port.  If you are still experiencing problems, use your supplied Driver Recovery CD to reinstall the mouse drivers. See use the Driver Recovery CD(s) for more information.
Page 103 My touchpad does not work properly.  You must restart the notebook to make the touchpad work again.  If your touchpad is interpreting a single tap as a double-click, you must adjust the button assignments. Follow these steps: Press the Windows key and use the arrow keys to click Control Panel, Printers and Other Hardware, and then Mouse.
Page 104 The pointer does not move while using the Touchpad or Mouse.  Press the Windows key and use the arrow keys to select Turn Off Computer. When the "Turn off computer" dialog box appears, use the arrow keys to select Turn Off, and press Enter. ...
Page 105: Troubleshooting Drives, Pc Cards And Peripheral Devices
Troubleshooting Drives, PC Cards and Peripheral Devices My floppy disk drive cannot write to a floppy disk. Check that the floppy disk drive is properly inserted into the multipurpose bay. See  for more details.  If the floppy disk is write-protected, disable the write-protect feature or use a floppy disk that is not write-protected.
Page 106 Troubleshooting Drives, PC Cards and Peripheral Devices My floppy disk drive cannot write to a floppy disk. Check that the floppy disk drive is properly inserted into the multipurpose bay. See  for more details.  If the floppy disk is write-protected, disable the write-protect feature or use a floppy disk that is not write-protected.
Page 107 My optical disc drive is not playing my CD or DVD properly.  Check that the label of the disc is facing up.  If the disc requires software, check that the software is installed according to the manufacturer's instructions. ...
Page 108 My optical drive tray does not open.  Check that the notebook is turned on.  Press the Eject button on the optical drive.  If the Eject button does not work, open the tray by inserting a thin, pointed object (such as a paper clip) in the hole to the right of the Eject button.
Page 109 N K is a Sony trademark us ed to des ignate that a produc t c ontains an I E E E 1 3 9 4 c onnec tion. T he i.LI...
Page 110 My PC Card is not working.  Check that the PC Card is installed properly.  Check that the PC Card is compatible with Microsoft  Check that any necessary drivers were installed properly. See on installing the drivers. Windows ®...
Page 111: Troubleshooting Software
Troubleshooting Software My software program stops responding or crashes. Contact the software publisher or designated provider for technical support. Refer to Application, Driver, and System Recovery CDs for more information. Page 111...
Page 112 Troubleshooting Software My software program stops responding or crashes. Contact the software publisher or designated provider for technical support. Refer to Application, Driver, and System Recovery CDs for more information. Page 112...
Page 113 When I click an application icon, the message "You must insert the application CD into your optical drive" appears and the software does not start.  Some titles require specific files that are located on the application CD. Insert the disc and try starting the program again.
Page 114 I cannot use the DVgate software. Connect your notebook to AC power when using DVgate software. Page 114...
Page 115: Troubleshooting The Modem
Check that the phone number the program is dialing is correct.  Check that the software you are using is compatible with the notebook's modem. (All preinstalled Sony programs  are compatible.) If you are still experiencing problems, use your supplied Driver Recovery CD to reinstall the modem drivers. See ...
Page 116 Check that the phone number the program is dialing is correct.  Check that the software you are using is compatible with the notebook's modem. (All preinstalled Sony programs  are compatible.) If you are still experiencing problems, use your supplied Driver Recovery CD to reinstall the modem drivers. See ...
Page 117 My modem connection is slow. Your notebook is equipped with a V.90/K56flex-compatible modem. Many factors may influence modem connection speed, including telephone line noise or compatibility with telephone equipment (such as fax machines or other modems). If you think your modem is not connecting properly to other PC-based modems, fax machines, or your Internet Service Provider (ISP), check the following: ...
Page 118: Troubleshooting Audio
Troubleshooting Audio My speakers make no sound. If the built-in speakers are turned off, press Fn+F3 to turn on the speakers. If the speaker volume is turned to the  minimum, press Fn+F4 to increase the volume and press Shift+Fn+F4 to decrease the volume. ...
Page 119 Troubleshooting Audio My speakers make no sound. If the built-in speakers are turned off, press Fn+F3 to turn on the speakers. If the speaker volume is turned to the  minimum, press Fn+F4 to increase the volume and press Shift+Fn+F4 to decrease the volume. ...
Page 120 My microphone does not work. If you are using an external microphone, check that the microphone is plugged into the Microphone jack. See Connecting an External Microphone for more information. Page 120...
Page 121 I cannot hear sound when playing a CD. Complete the following procedure to ensure the audio function is turned on. Click Start on the Windows ® the See Also menu on the left. The System Properties window opens. Select the Hardware tab and then click Device Manager in the Device Manager box. A window opens, listing your notebook hardware devices.
Page 122: Troubleshooting The Printer
Click OK to close the Properties window. The printer should now function properly.  Verify that the parallel port is set to the proper mode. Restart your computer, and then press the F2 key when the Sony logo screen appears. The BIOS setup menu appears. Press the Esc key.
Page 123 Click OK to close the Properties window. The printer should now function properly.  Verify that the parallel port is set to the proper mode. Restart your computer, and then press the F2 key when the Sony logo screen appears. The BIOS setup menu appears. Press the Esc key.
Page 124: Troubleshooting I.link Devices
N K is a Sony trademark us ed only to des ignate that a produc t c ontains an I E E E 1 3 9 4 c on-nec tion. T he i.LI...
Page 125 N K is a Sony trademark us ed only to des ignate that a produc t c ontains an I E E E 1 3 9 4 c on-nec tion. T he i.LI...
Page 126: Getting Help
Getting Help Sony provides you with several support resources to answer questions about your VAIO notebook or the preinstalled ® software. Refer to these resources in the order they are listed. Page 126...
Page 127: Support Options
Sony Computing Support This service provides instant access to information on commonly encountered problems. Enter a description of your problem and the Knowledge Database searches for the corresponding solutions online. You can access Sony Computing Support at: http://www.sony.com/pcsupport. Sony Fax-on-Demand This service, which requires a fax machine or your fax software, provides answers to commonly asked questions.
Page 128: Software Support Information
Software Support Information Adobe Acrobat Reader , Photoshop ® Web site http://www.adobe.com/ phone 206-675-6126 (fee-based support) 206-628-5737 e-mail techdocs@adobe.com hours M-F, 6 AM - 5 PM (PT) America Online (America Online, Inc.) ® Web site http://www.aol.com/ phone 800-827-6364 hours 7 days a week, 24 hours a day Apple QuickTime (Apple Computer Inc.) Web site...
Page 129 206-674-2680 206-674-3586 hours M-F, 8 AM - 6 PM (PST) Sat-Sun, 7:30 AM-4 PM (PST) Sony Applications (Sony Electronics Inc.) Web site http://www.sony.com/pcsupport/ phone 888-4-SONY-PC (888-476-6972) hours 7 days a week, 24 hours a day Support from 1 -8 8 8 -4 -SO N Y -P C is free of c harge for 9 0 days after the original date of purc has e.
Page 130 Web site http://www.sony.com/pcsupport/ phone 888-4-SONY-PC (888-476-6972) hours 7 days a week, 24 hours a day Support from 1 -8 8 8 -4 -SO N Y -P C is free of c harge for 9 0 days after the original date of purc has e.
Page 131 Sony Service Center For the Sony Service Center nearest you, call 1-888-4-SONY-PC (1-888-476-6972) or find Sony Customer Service on the Web at http://www.sony.com/pcsupport. Page 131...

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