Other Information; Initial Configuration; How Users Connect To Snapstream; About Lineups - SnapStream Media Enterprise TV Server Administrator's Manual

Other information

Initial Configuration

Standalone systems should usually be preconfigured before delivery. See Getting Started with
SnapStream Software for passwords and setup.
For initial configuration of a multi-system SnapStream cluster, please contact SnapStream support by
calling 877-SNAPSTREAM or e-mailing support@snapstream.com.

How Users Connect to SnapStream

Users can connect to SnapStream by entering the name or IP address of your SnapStream system into
the address bar of a web browser.
The web interface uses a plug-in for playback in a web browser on PC or Mac. The SnapStream Web
Player plug-in will prompt for installation when a user attempts to play back video through the web
interface. The plug-in installs at the user level and does not require administrative permissions. For
specifications and system requirements, see our knowledgebase:
http://www.snapstream.com/support/kb/snapstream-web-player-requirements
If your security policy prohibits users from installing browser plugins, or you would prefer to install the
web player at the system level, please contact SnapStream support for instructions.
For DVD burning through the web interface, we offer a DVD burning plug-in. The latest version can be
downloaded from:
http://www.snapstream.com/download/enterprise/dvd/
Currently, the DVD burning plug-in is available for Windows PCs only. It requires administrative
permissions for installation. Installation requires a product key, which can be found on the document
entitled Getting Started With SnapStream Software.

About lineups

Lineups are lists of channels that are created in SnapStream. Lineups can be managed on the Program
Guide page in the web interface. Two types of lineups can be created from this page:
1. SnapStream.Net lineups. These lineups are tied to your server's product key on our website
(SnapStream.Net). When you enter your ZIP code, you will be presented with a preset list of available
channel lineups. These lineups are built by our guide data provider and cannot be edited, although you
can choose to hide or display individual channels.
Channels on SnapStream.Net lineups have program guide data.
2. Local lineups. These lineups can be built from scratch a channel at a time in the Web Admin. They
are not tied to our website.
Channels on local lineups do not have program guide data.
If you have an in-house cable feed, you may need to create a custom lineup with program guide data.
To do this, use the Create New Custom Lineup button under SnapStream.Net Lineups. Further
instructions can be located here:
http://www.snapstream.com/enterprise/support/ETV_5_help/html/create_or_edit_custom_lineup.htm
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