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Mitsubishi Electric CP3020DE Operation Manual

Digital colour printer
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This digital colour printer complies with the requirements of the EC
Directive 89/336/EEC, 73/23/EEC and 93/68/EEC.
The electro-magnetic susceptibility has been chosen at a level that
gains proper operation in residential areas, on business and light
industrial premises and on small-scale enterprises, inside as well as
outside of the buildings. All places of operation are characterised by
their connection to the public low voltage power supply system.


Table of Contents

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  • Page 1 DIGITAL COLOUR PRINTER MODEL CP3020DE OPERATION MANUAL THIS OPERATION MANUAL IS IMPORTANT TO YOU. PLEASE READ IT BEFORE USING YOUR DIGITAL COLOUR PRINTER. This digital colour printer complies with the requirements of the EC Directive 89/336/EEC, 73/23/EEC and 93/68/EEC. The electro-magnetic susceptibility has been chosen at a level that...
  • Page 2: Table Of Contents

    CONTENTS Contents ....................1 Safety precautions ................2-4 Special features ..................5 Unpacking ..................... 6 Features and functions ................7-8 Front panel ..................... 7 Rear panel ..................... 8 Cancelling continuous printing ............... 8 Connections ..................9 Connection with USB interface .............. 9 Before operation ..................
  • Page 3: Safety Precautions

    SAFETY PRECAUTIONS In the interest of safety, please observe the following precautions: POWER REQUIREMENT This product is designed for operation on 220-240V AC 50/60Hz. Never connect to any outlet or power supply having a different voltage or frequency. WARNING: THIS APPARATUS MUST BE GROUNDED. AVERTISSEMENT: CET APPAREIL DOIT ETRE MIS A LA TERRE.
  • Page 4 SAFETY PRECAUTIONS INSTALLATION LOCATIONS MAINTAIN GOOD VENTILATION Ventilation slots and holes are provided on the rear of this unit. Place the unit on a hard and level surface and locate at least 17 cm (6.7 inches) (top) and 5 cm (2 inches) (sides), from walls to insure proper ventilation. When installing the unit in a system rack, leave space between the unit and the back of the rack.
  • Page 5 SAFETY PRECAUTIONS OTHER CAUTIONS Dust or other foreign matter adhering to the print paper or the ink cassette, or deformation resulting from exposure to extremely low or high temperatures could cause loss of colour, uneven colour or lines, or wrinkles in the print images. NOTE: MEMORIZED IMAGES ARE STORED IN VOLATILE MEMORY AND MAY BE LOST IN THE EVENT OF POWER FLUCTUATION OR MALFUNCTION.
  • Page 6: Special Features

    SPECIAL FEATURES SPECIAL FEATURES 2 PRINT SIZES ARE AVAILABLE DEPENDING ON INK SHEET 2 printing sizes are available depending on the 3-colour YMC ink sheet being used. There are 2 types of ink sheet, matte and glossto achieve the print finish required. PRINTER DRIVER ®...
  • Page 7: Unpacking

    UNPACKING UNPACKING Take the unit out of the box by the following procedures and illustrations. Make sure the contents of the accessory are all included. 1 1 1 1 1 Open the top of the box and remove the cardboard. 2 2 2 2 2 Remove the cushion with its contents.
  • Page 8: Features And Functions

    FEATURES & FUNCTIONS FRONT PANEL 1 1 1 1 1 7 7 7 7 7 POWER BUTTON CANCEL BUTTON Press to turn on power. Press again to turn off power. Press to cancel continuous printing. See page 8 for When the power is turned on, POWER indicator illuminates. continuous printing.
  • Page 9: Rear Panel

    FEATURES & FUNCTIONS REAR PANEL 1 1 1 1 1 USB PORT Use this terminal to connect the unit to a device equipped with USB interface such as a personal computer. See page 9 for connection. 2 2 2 2 2 AC LINE SOCKET Connects the AC power cord provided with the printer.
  • Page 10: Connections

    CONNECTIONS CONNECTION WITH USB INTERFACE 2 2 2 2 2 CONNECTING WITH A PERSONAL COMPUTER 1 1 1 1 1 Make sure to turn off the personal computer. 2 2 2 2 2 Connect this unit with the personal computer as following example. To USB port To USB port Personal computer...
  • Page 11: Before Operation

    BEFORE OPERATION Before printing, 1. Remove the shipping inserts on both sides of the paper tray inserting slot and the spacer inside the paper tray. (See below) Install the ink cassette with an ink sheet loaded correctly. (see page 11) Install the paper tray with the print paper loaded correctly.
  • Page 12: Ink Sheet Installation

    BEFORE OPERATION INK SHEET INSTALLATION 2 2 2 2 2 INSTALLATION OF INK SHEET Install the ink sheet (option: supplied with paper sheet set) to the ink cassette before inserting the ink cassette into the printer. 1 1 1 1 1 Press OPEN button to open the top cover.
  • Page 13: Print Paper Installation

    BEFORE OPERATION PRINT PAPER INSTALLATION The paper tray adjusts to the size of the paper you are installing. Do not force paper that is too long or too wide into the tray. NOTE • Use only the tray designed for this printer. •...
  • Page 14 BEFORE OPERATION 5 5 5 5 5 Remove the protection sheet. Remove the protection sheet placed on top of the paper. NOTE • You can load only one pack of print paper supplied as paper sheet set. When adding the paper, make sure that it does not to exceed the red line on the paper tray.
  • Page 15: Usage And Storage Of Paper Sheet Set

    BEFORE OPERATION USAGE AND STORAGE OF PAPER SHEET SET BEFORE PRINTING • Fingerprints or dust on the paper’s surface may degrade print quality and cause paper jams. • When print paper is rapidly transferred from a cool place to a hot place, vapour or dew will be generated on the paper’s surface causing paper jams or degraded print quality.
  • Page 16: Printer Driver Installation

    BEFORE OPERATION PRINTER DRIVER INSTALLATION The printer driver is required to print the data from a personal computer connected with this unit. ® The printer driver for Windows is supplied with this unit. Product name Operating conditions CPD3020W Applies for Microsoft ®...
  • Page 17: Troubleshooting

    TROUBLESHOOTING FRONT PANEL INDICATORS & COUNTERMEASURES If for some reason printing is not possible or error occurs during printing, the indicators on the front panel will be lit. In this case, follow the procedure described below. : lit : blinks : not lit Causes Countermeasures...
  • Page 18: Before Calling For Service

    TROUBLESHOOTING BEFORE CALLING FOR SERVICE Use the following troubleshooting chart to try to resolve any apparent defect in operation. If you are unable to resolve the problem, unplug the power cord and contact your dealer. Symptom Check and Remedy No power Is the power cord plug disconnected from the outlet? →Connect the power cord plug to the outlet firmly.
  • Page 19: Overcoming Paper Jams

    TROUBLESHOOTING OVERCOMING PAPER JAMS 2 2 2 2 2 CLEARING A PAPER JAM FROM THE INK CASSETTE AREA 1 1 1 1 1 Press POWER button to turn off the printer. 2 2 2 2 2 Press OPEN button to open the top cover. 3 3 3 3 3 Remove the ink cassette.
  • Page 20: Repairing A Torn Ink Sheet

    TROUBLESHOOTING REPAIRING A TORN INK SHEET 1 1 1 1 1 Position the ink cassette with the torn ink sheet on a flat, clean surface . 2 2 2 2 2 Place a piece of office tape on the center of the ink sheet. Office tape Supply spool Takeup spool...
  • Page 21: Cleaning

    CLEANING THERMAL HEAD CLEANING A small amount of alcohol Cleaning as indicated below will help maintain stable printer operation and extend the printer’s life. Cleaning part Preparations How to hold tissue paper Alcohol (isopropyl alcohol) Tissue paper (Fold in half about 4 times, and use the folded side to clean.) Cotton buds Cleaning kit (Option)* Other : Cleaner pen (Option)*...
  • Page 22: Spec & Options

    SPEC & OPTIONS SPECIFICATIONS Class Digital colour printer Model CP3020DE Printing method Thermal Dye Sublimation 3 colour faces progressive printing (yellow, magenta and cyan) and surface lamination Print quality Dot resolution Max. 3134 x 2508 pixels (A4 size) 314 PPI Max.
  • Page 23 Nijverheidsweg 23 A, 3641 RP. Postbus 222, 3640 AE Mijdrecht Phone 02972-82461 FAX 02972-83936 Spanish Branch (Barcelona) Ctra. de Rubí, 76-80 - Apdo. 420 08190-Sant Cugat del Vallés - (Barcelona) Spain Phone 93.5653154 FAX 93.5894388 Manufactured by Mitsubishi Electric Corporation 1 Zusho Baba, Nagaokakyo-city, Kyoto Japan EE919C131B...