LG 65UB9800 Owner's Manual page 43

Troubleshooting Network Problems
Depending upon the version of the software, icon position can be changed.
1
Press the
<f\
(Smart) button to access the
home menu. Select · (Settings) and press
<JD
Wheel (OK) .
2
Select the Network
fl
Wired Connection or
Wi-Fi Connection
fl
Advanced Settings.
NETWORK WI-FI
,
. . .
~
-
r· · · . . . . . . / . · .
:>i.·H.· -·1!.
Follow the in structions below that correlate to your
network status.
Check the TV or the AP (Router).
~x@x(§x@
When X appears next to TV:
0
Check the connection status of the TV,
AP (Router) and cable modem.
@
Power off and power on in the following order;
(1st) the cab le modem, wait for the cable
modem to reset (2nd) the AP (Router), wait for
the AP (Router) to reset and the (3 rd) TV
8
If you are u sing a static IP, enter the IP directly
8
Contact internet se rvice provider or AP (Router)
companies.
Check the AP (Router) or consult your Internet
service provider.
~
(i) x(§x@
When X appears next to Gateway:
0
Unplug the power cord of the AP (Router),
cable modem, wait 10 seconds. Reapply
power.
@
Initialize (Reset) the AP (Router) or cable
modem .
8
Contact internet service provider or AP
(Router) companies .
(II - ~}--
DNS
x@
When X appears next to DNS:
0
Unplug the power cord of the cab le modem
or the AP (Router), wait 10 seconds. Reapp ly
power.
@
After the cable modem or AP (Router) has
Initia li zed (Reset), try to reconnect.
8
Check that the MAC address of the TV/
AP (Router) is registered with your Internet
service provider. (The MAC address displayed
on the right pane of the network status
window sho u ld be reg istered with your
Internet service provider.)
8
Check the AP (Router) manufacturer's
website to make su re your route r has th e
latest firmware version installed.