I Can't Hear The Sound Clearly; Testing The Sound - Samsung Smart TV E-Manual

I can't hear the sound clearly

Testing the Sound

Support > Self Diagnosis
Before you review the list of problems and solutions below, make sure that the
item is set to TV Speaker, and then listen to the speakers again. If the TV still does not play audio,
run the Sound Test. The
does not play sound during the
the TV. Contact Samsung's Call Centre for assistance. If the TV plays the Sound Test melody without
distortion, there may be a problem with an external device. Please check the connections. If the
problem persists, refer to the external device's user manual.
"
If you can't hear the melody or there is a problem, make sure
is set to TV Speaker
Contact Samsung's Call Centre for assistance.
"
If the melody is played, there may be a problem with the external device. Please check the connections. If
the problem persists, refer to the external device's user manual.
The Problem
There is no sound or
the sound is too low at
maximum volume.
The picture is good but
there is no sound.
The speakers are making
an odd sound.
> Sound Test
Try Now
Sound Test uses a built-in melody to check for sound problems. If the TV
Sound Test, or the sound is distorted, there may be a problem with
and then try again. If the problem persists, there may be a problem with the TV.
Check the volume control of the device (cable/satellite box, DVD, Blu-ray, etc.)
connected to your TV.
Set Sound > Speaker Settings
If you are using an external device, check the device's audio output option. (For
example, you may need to change your cable box's audio option to HDMI if the
box connected to your TV is using an HDMI cable.)
To listen to the computer sound, connect the external speaker to the computer's
audio output connector.
If your TV has a headphone jack, make sure there is nothing plugged into it.
Reboot the connected device by disconnecting and then reconnecting the device'
s power cable.
Make sure that the audio cable is connected to the correct audio output
connector on the external device.
For antenna or cable connections, check the signal information. A low signal
level may cause sound distortions.
Run Sound Test (Support
Sound > Speaker Settings
Try this!
> TV Sound Output
> Self Diagnosis > Sound
Speaker Select
> TV Sound Output
to TV Speaker.
Test).
menu