Virgin USB MODEM User Manual

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USER
USER
GUIDE
GUIDE
USB MODEM
virginbroadband.com.au
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Summary of Contents for Virgin USB MODEM

  • Page 1 USER USER GUIDE GUIDE USB MODEM virginbroadband.com.au...
  • Page 2: Package Contents

    PackagE cOntEntS Virgin Broadband USB Modem • USB One Port Extension Cable • gEtting tO knOw yOUr USB MODEM antEnna SOckEt StatUS inDicatOr SiM carD LigHt SLOt MicrO SD carD SLOt PrOtEctiVE intErFacE FEatUrES OF yOUr Virgin BrOaDBanD USB MODEM MicroSD card slot so your modem can work as a USB drive as well •...
  • Page 3 Virgin Mobile is able to do so, our liability will be limited to the resupplying of the Content. traDEMarkS Virgin Mobile (Australia) and Virgin Broadband are trademarks of Virgin Mobile (Australia) Pty Limited. All other trademarks mentioned in this manual are the property of their respective holders.
  • Page 4: Table Of Contents

    BrOaDBanD USB MODEM trOUBLESHOOting inStaLLing tHE Virgin BrOaDBanD SOFtwarE SOFtwarE ErrOr cODES SOFtwarE inStaLLatiOn FOr winDOwS Virgin BrOaDBanD USB MODEM SOFtwarE inStaLLatiOn FOr aPPLE OS X 5 inFOrMatiOn yOUr FirSt cOnnEctiOn SiM carD inFOrMatiOn LED StatUS inFOrMatiOn DEtaiLED tEcHnicaL SPEciFicatiOnS...
  • Page 5: Welcome To Virgin Broadband

    Your Virgin Broadband USB Modem combines the convenience of high-speed wireless connectivity with extreme ease of use. There is no need to configure advanced settings or parameters, just plug the USB Modem in and let the installer work its magic! You are only one click away from access to the Internet, E-mail, Instant Messaging, Downloading and more…...
  • Page 6: Connecting Your Virgin Broadband Usb Modem

    Virgin BrOaDBanD USB MODEM Connect the USB extension cable to your Modem. Or insert the USB Modem in to a spare USB port on your computer. Follow the relevant steps below to install the Virgin Broadband Software. V2.5...
  • Page 7: Installing The Virgin Broadband Software

    Internet and ready to start surfing! SOFtwarE inStaLLatiOn FOr aPPLE OS X After connecting the USB Modem, the disk on the Modem will automatically open 2. Under install or run Program, double-click on Virgin Broadband to begin installation 3.
  • Page 8: Your First Connection

    You will also have 4 additional e-mail addresses available. Simply log into the My account section of the Virgin Broadband website to add and administer your extra addresses or give us a call on 1300 555 100 for help.
  • Page 9: Mac Os X

    Mac OS X To close the Virgin Broadband Connection software, click the red circle in the top left of the application. cOnFigUring yOUr cOMPUtEr SOFtwarE cOnFigUring yOUr intErnEt BrOwSEr Your Internet (Web) Browser may need some small settings changed. Virgin Broadband does not require anything specific to be set but some computers may already be setup to use old information from an earlier Internet Provider.
  • Page 10: Setting Up Your E-Mail

    3. In the network tab, click on the Settings button 4. Select the Direct connection to the internet button 5. Click Ok, and Ok again to finish SEtting UP yOUr E-MaiL You can access your email via our web mail page at: http://webmail.virginbroadband.com.au Your Username is your full email address including the “@virginbroadband.com.au”...
  • Page 11: Outlook 2007

    The name you would like to be displayed to others your name: when you send them an email Email address: Your Virgin Broadband email address incoming Mail server: mail.virginbroadband.com.au Outgoing Mail server smtp.virginbroadband.com.au User name: Your full email address (username@virginbroadband.com.au)
  • Page 12: Windows Mail (Vista)

    3. Select E-mail account and click next 4. Enter a Display Name and click next 5. Enter your Virgin Broadband E-mail address and click next 6. Ensure that POP3 is selected in the Incoming e-mail server type field and enter the following server details: incoming Mail server: mail.virginbroadband.com.au...
  • Page 13: Apple Mail Os X 10.5 (Leopard)

    Full name: The name you would like to be displayed to others when you send them an email Email address: Your Virgin Broadband email address Password: The password you created with the email address 3. Click the continue button 4. Enter the following Incoming Mail Server information:...
  • Page 14: Using The Virgin Broadband Services

    SD card as well as the device, and data stored on the card may be corrupted. USing an EXtErnaL antEnna The USB Modem has a socket for an external antenna connection; however, we do not currently recommend or provide support for external antennas. V2.5...
  • Page 15: Troubleshooting

    USB cable or another USB port. LED does not No SIM inserted Disconnect the USB Modem. Insert the Start blinking SIM and reconnect the USB Modem to a (USB Modem USB port. does not attach Insufficient signal Try moving the USB Modem to a to gPrS or different location (e.g.
  • Page 16: Software Error Codes

    Error 656 You are trying to “dial-up” to the network twice. The Windows Dial-up Network can • be used to connect to the Virgin Broadband Network but not at the same time as the Virgin Broadband Connection Software. V2.5...
  • Page 17: Virgin Broadband Usb Modem Information

    Only the SIM card provided by Virgin Broadband will work in your USB Modem • If you remove the SIM and try to use your USB Modem it will not be able to find • the network. If you do this, unplug the USB Modem, replace the SIM and plug your...
  • Page 18: Inflammables And Explosives

    problem, consult your hearing aid service provider If you are using an electronic medical device, consult your doctor or device • manufacturer to confirm whether the radio waves emitted by the Modem may affect the operation of this medical device inFLaMMaBLES anD EXPLOSiVES To prevent explosions and fires, do not use your wireless device in areas where inflammable and explosive devices may be stored.
  • Page 19: Laws And Regulations

    hazardous substances in electrical and electronic equipment Directive 2002/95/EC (RoHS Directive). LawS anD rEgULatiOnS Observe laws and regulations when using your wireless device. Respect the privacy and legal rights of others. carE anD MaintEnancE It is normal for your wireless device to get hot during operation. Before you clean or maintain the wireless device, stop all applications and disconnect the wireless device from your computer Use your wireless device and accessories with care and in a clean environment.
  • Page 20: Regulatory Information

    * This device should be installed and operated with a minimum distance of 20 cm between the radiator (USB modem) and your body when using it via USB cable. V2.5...
  • Page 21: Notes

    nOtES V2.5...
  • Page 22 nOtES V2.5...
  • Page 23: Important Notes

    iMPOrtant nOtES Email Address: @virginbroadband.com.au Email Password: Service Number: PIN Number: V2.5...
  • Page 24 Please recycle me virginbroadband.com.au DY10243 JUN 08...

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