Firmware Upgrade; Troubleshooting - IRiver MP3 Player T30 Instruction Manual

Customer Support

Firmware Upgrade

Firmware Upgrade

1
Download the latest firmware upgrade file from www.iriver.com/
support.
2
Unzip the firmware file (T30_MTP.HEX) and copy the file to iriver
T30:\ data folder on the player.
Disconnect the USB cable .
3
After the player is disconnected from the computer, firmware
upgrade will automatically begin.
Note
Before upgrading the firmware, check the condition of the battery. The firmware upgrade may fail due to
battery power shortage.
Do not turn the player off until the upgrade is completed.
When the upgrade is completed, the firmware file(T30_MTP.HEX) will be deleted automatically.
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Customer Support

Troubleshooting

Should any problem persist after you have checked these symptoms, consult your iriver
dealer or contact support at www.iriver.com.
Trouble
Check whether the HOLD switch on the player is ON (Switch to
OFF position)
No Power.
Check the condition of the battery. Insert a fresh battery.
Check whether VOLUME is set to "0".
Firmly connect the earphones.
Check whether the plug is dirty. Clean the plug with a dry and soft
No sound or distortion
cloth.
during playback.
Corrupted MP3 or WMA files may make a static noise and the
sound may cut off. Listen to your files on the PC to see if they are
corrupted.
Characters in LCD
Check out SETTINGS Display Language and confirm whether
are corrupted.
the right language has been selected.(Refer to page 50)
Adjust the position of the player and earphones.
Turn off the power of other electric devices near the player.
Poor *FM Reception.
The Earphone cord functions as the antenna, they must be
plugged in for best reception.
Check the condition of the battery.
Check the connection between your computer and the player to
Failed download of
ensure that the cable is secure.
MP3 file
Check whether the player's memory is full.
The title saved in T30
T30 supports up to 700 music files and 700 folders.
are not played.
Solution
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