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Ford 2014 TRANSIT CONNECT Owner's Manual

Ford 2014 TRANSIT CONNECT Owner's Manual

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2014 TRANSIT CONNECT Owner's Manual

fordowner.com

ford.ca

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ET1J 19A321 AA

March 2014

Second Printing

Owner's Manual

Transit Connect

Litho in U.S.A.

Table of Contents

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Page 1 2014 TRANSIT CONNECT Owner’s Manual fordowner.com ford.ca ET1J 19A321 AA March 2014 Second Printing Owner’s Manual Transit Connect Litho in U.S.A.
Page 2 No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2014 All rights reserved. Part Number: 07/2013 20140303170059...
Page 4: Table Of Contents
About This Manual...........7 Airbag Disposal..........41 Symbols Glossary..........7 Data Recording..........9 Keys and Remote Controls California Proposition 65......11 General Information on Radio Perchlorate............11 Frequencies..........42 Ford Credit............11 Remote Control..........42 Replacement Parts Replacing a Lost Key or Remote Recommendation........11 Control............43 Special Notices..........12 Mobile Communications MyKey Equipment.............12...
Page 5 Table of Contents Lighting Climate Control General Information........62 Principle of Operation........89 Lighting Control..........62 Air Vents............89 Autolamps............63 Manual Climate Control......90 Instrument Lighting Dimmer.....64 Automatic Climate Control......92 Headlamp Exit Delay........64 Hints on Controlling the Interior Climate............93 Daytime Running Lamps......64 Rear Passenger Climate Controls....95 Front Fog Lamps..........65 Heated Windows and Mirrors....95 Cornering Lamps..........65...
Page 6 Table of Contents Fuel Quality............113 Roof Racks and Load Carriers....137 Running Out of Fuel........113 Load Limit............138 Refueling............114 Towing Fuel Consumption.........116 Towing a Trailer..........146 Emission Control System......116 Trailer Sway Control........147 Transmission Recommended Towing Weights.....147 Automatic Transmission......119 Essential Towing Checks......149 Towing Points..........151 Brakes Transporting the Vehicle......152 General Information........122...
Page 7 Table of Contents Reporting Safety Defects (Canada Cleaning the Interior........204 Only).............165 Cleaning the Instrument Panel and Instrument Cluster Lens.......204 Fuses Cleaning Leather Seats......205 Fuse Box Locations........166 Repairing Minor Paint Damage....206 Fuse Specification Chart......167 Cleaning the Alloy Wheels.......206 Changing a Fuse..........176 Vehicle Storage..........206 Maintenance Wheels and Tires...
Page 8 Table of Contents Media Hub............256 Audio Troubleshooting.......257 SYNC General Information........258 Using Voice Recognition......260 Using SYNC With Your Phone....263 SYNC Applications and Services..275 Using SYNC With Your Media Player............282 SYNC Troubleshooting......290 MyFord Touch General Information........296 Settings............304 Entertainment..........314 Phone...............332 Information............338 Navigation............347 Accessories Accessories............356 Appendices End User License Agreement....358...
Page 9 Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 10: Introduction
Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.
Page 11 Introduction Battery Engine oil Battery acid Explosive gas Brake fluid - non petroleum Fan warning based Brake system Fasten safety belt Front airbag Cabin air filter Front fog lamps Check fuel cap Fuel pump reset Child safety door lock or unlock Fuse compartment Child seat lower anchor Hazard warning flashers...
Page 12: Data Recording
Panic alarm as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair Parking aid facilities may access or share among them vehicle diagnostic information received...
Page 13 Other parties may seek to were operating; access the information independently • Whether or not the driver and of Ford Motor Company and Ford of passenger safety belts were Canada. buckled/fastened; Note: Including to the extent that any •...
Page 14: California Proposition 65
Ford replacement collision parts meet our (U.S. Only) stringent requirements for fit, finish, structural integrity, corrosion protection Ford Credit offers a full range of financing and dent resistance. During vehicle and lease plans to help you acquire your development we validate these parts vehicle.
Page 15: Special Notices
Mobile failure of non-Ford parts may not be communication equipment includes, but covered by the Ford Warranty. For is not limited to, cellular phones, pagers,...
Page 16: Child Safety
Child Safety GENERAL INFORMATION WARNINGS requirements of law. Ford recommends See the following sections for directions checking with a NHTSA Certified Child on how to properly use safety restraints Passenger Safety Technician (CPST) and for children. consult your pediatrician to make sure your...
Page 17: Installing Child Seats
Child Safety Recommendations for Safety Restraints for Children Child Child size, height, weight, or age Recommended restraint type Infants or Children weighing 40 lb (18 kg) or less Use a child safety seat toddlers (generally age four or younger). (sometimes called an infant carrier, convertible seat, or toddler seat).
Page 18: Child Safety
Child Safety Use a child safety seat (sometimes called • Place the vehicle seat upon which the an infant carrier, convertible seat, or child seat will be installed in the upright toddler seat) for infants, toddlers, or position. children weighing 40 pounds (18 •...
Page 19 Child Safety E142530 E142875 3. While holding the shoulder and lap belt 5. To put the retractor in the automatic portions together, route the tongue locking mode, grasp the shoulder through the child seat according to the portion of the belt and pull downward child seat manufacturer's instructions.
Page 20 Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with your local St.
Page 21 Child Safety Attach LATCH lower attachments of the child seat only to the anchors shown. Use of Inboard Lower Anchors from the Outboard Seating Positions (Center Seating Use) WARNING The standardized spacing for LATCH lower anchors is 11 inches (28 centimeters) center to center.
Page 22: Using Tether Straps
Child Safety Combining Safety Belt and LATCH Lower Anchors for Attaching Child Safety Seats When used in combination, either the safety belt or the LATCH lower anchors may be attached first, provided a proper installation is achieved. Attach the tether strap afterward, if included with the child seat.
Page 23: Booster Seats
If and the child restraint manufacturer needed, the head restraints can also recommends its use, Ford also be removed. recommends its use. BOOSTER SEATS WARNING...
Page 24: Types Of Booster Seats
Child Safety If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seat back or no head restraint, a backless booster seat may place your child's head (as measured at the tops of the ears) above the top of the seat.
Page 25: Child Seat Positioning
Child Safety E142596 E142597 WARNINGS If the booster seat slides on the vehicle the way back. When possible, all children seat upon which it is being used, placing a age 12 and under should be properly rubberized mesh sold as shelf or carpet restrained in a rear seating position.
Page 26 Child Safety WARNINGS WARNINGS manufacturer. A safety seat that is Always restrain an unoccupied child improperly installed or utilized, is seat or booster seat. These objects inappropriate for your child's height, age, may become projectiles in a crash or or weight or does not properly fit the child sudden stop, which may increase the risk may increase the risk of serious injury or of serious injury.
Page 27: Child Safety Locks
Child Safety CHILD SAFETY LOCKS WARNING You cannot open the doors from inside if you have put the child safety locks on. E169581 The childproof locks are located on the rear edge of each rear door and must be set separately for each door. Left-Hand Side Turn counterclockwise to lock and clockwise to unlock.
Page 28: Safety Belts
Safety Belts PRINCIPLE OF OPERATION WARNINGS When possible, all children 12 years old and under should be properly WARNINGS restrained in a rear seating position. Always drive and ride with your seat Failure to follow this could seriously back upright and the lap belt snug increase the risk of injury or death.
Page 29: Fastening The Safety Belts
Safety Belts • Crash sensors and monitoring system with readiness indicator. The safety belt pretensioners at the front seating positions are designed to tighten the safety belts when activated. In frontal and near-frontal crashes, the safety belt pretensioners may be activated alone or, if the crash is of sufficient severity, together with the front airbags.
Page 30: Safety Belts
Safety Belts Pregnant women should always wear their Vehicle Sensitive Mode safety belt. The lap belt portion of a This is the normal retractor mode, which combination lap and shoulder belt should allows free shoulder belt length be positioned low across the hips below adjustment to your movements and the belly and worn as tight as comfort will locking in response to vehicle movement.
Page 31: Safety Belt Height Adjustment
Safety Belts How to Use the Automatic Locking Only use extensions manufactured by the Mode same supplier as the safety belt. Manufacturer identification is located at the end of the webbing on the label or the retractor behind the trim. Only use an extension if the safety belt is too short for you when fully extended.
Page 32: Safety Belt Warning Lamp And Indicator Chime
Safety Belts This lamp illuminates and an SAFETY BELT WARNING LAMP audible warning will sound if the AND INDICATOR CHIME driver's safety belt has not been fastened when the vehicle's ignition is turned on. Conditions of operation If... Then... The driver's safety belt is not buckled The safety belt warning light illuminates 1- before the ignition switch is turned to the 2 minutes and the warning chime sounds...
Page 33 Safety Belts If... Then... The driver's and front passenger's safety The Belt-Minder feature will not activate. belts are buckled before the ignition switch is turned to the on position or less than 1-2 minutes have elapsed since the ignition switch has been turned to on... The driver's or front passenger's safety belt The Belt-Minder feature is activated - the is not buckled when the vehicle has reached...
Page 34: Child Restraint And Safety Belt Maintenance
Safety Belts 3. For the seating position being disabled, Ford Motor Company recommends that buckle then unbuckle the safety belt all safety belt assemblies in use in vehicles three times at a moderate speed, involved in a crash be replaced. However, ending in the unbuckled state.
Page 35: Personal Safety System
Personal Safety System How Does the Personal Safety The Personal Safety System provides an System Work? improved overall level of frontal crash protection to front seat occupants and is The Personal Safety System can adapt the designed to help further reduce the risk of deployment strategy of the safety devices airbag-related injuries.
Page 36: Supplementary Restraints System
Supplementary Restraints System The airbags are a supplemental restraint PRINCIPLE OF OPERATION system and are designed to work with the safety belts to help protect the driver and WARNINGS right front passenger from certain upper Airbags do not inflate slowly or body injuries.
Page 37: Driver And Passenger Airbags
Supplementary Restraints System Proper Driver and Front Passenger DRIVER AND PASSENGER Seating Adjustment AIRBAGS WARNING WARNINGS National Highway Traffic Safety Never place your arm or any objects Administration (NHTSA) over an airbag module. Placing your recommends a minimum distance arm over a deploying airbag can of at least 10 inches (25 centimeters) result in serious arm fractures or other between an occupant’s chest and the...
Page 38: Front Passenger Sensing System
Supplementary Restraints System WARNINGS and the center console. Check the passenger airbag off or pass airbag off indicator lamp for proper airbag status. Failure to follow these instructions may interfere with the front passenger seat sensing system. Any alteration or modification to the front passenger seat may affect the performance of the front passenger sensing system.
Page 39: Supplementary Restraints System
Supplementary Restraints System The front passenger sensing system is • When the front passenger sensing designed to disable (will not inflate) the system enables the front passenger front passenger frontal airbag when a rear frontal airbag (may inflate), the facing infant seat, a forward-facing child indicator lamp will be unlit and stay restraint, or a booster seat is detected.
Page 40: Side Airbags
Other passengers pushing or pulling on If it is necessary to modify an advanced the seat front airbag system to accommodate a person with disabilities, contact the Ford • Rear passenger feet and knees resting Customer Relationship Center. See or pushing on the seat...
Page 41: Safety Canopy
Supplementary Restraints System The system consists of the following: WARNINGS • A label or embossed side panel Do not lean your head on the door. indicating that side airbags are fitted The side airbag could injure you as it to your vehicle. deploys from the side of the seatback.
Page 42 Supplementary Restraints System WARNINGS Do not attempt to service, repair, or modify the curtain airbags, its fuses, the A, B, C, or D pillar trim, or the headliner on a vehicle containing curtain airbags as you could be seriously injured or killed.
Page 43: Crash Sensors And Airbag Indicator
Supplementary Restraints System • The warning lamp will either flash or CRASH SENSORS AND stay lit. AIRBAG INDICATOR • A series of five beeps will be heard. The tone pattern will repeat periodically WARNING until the fault, the warning lamp or Modifying or adding equipment to both are repaired.
Page 44: Airbag Disposal
Supplementary Restraints System • The design of the side airbags is to deploy only in certain side impact crashes. Side airbags may deploy in other types of crashes if your vehicle experiences sufficient sideways motion or deformation. • The design of the safety canopy is to deploy only in certain side impact crashes or rollover events.
Page 45: Keys And Remote Controls
Keys and Remote Controls GENERAL INFORMATION ON REMOTE CONTROL RADIO FREQUENCIES Integrated Key head Transmitter This device complies with Part 15 of the (If Equipped) FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received,...
Page 46: Replacing A Lost Key Or Remote Control
Keys and Remote Controls Car Finder Note: Do not wipe off any grease on the battery terminals or on the back surface of Press the lock button on the key twice the circuit board. within three seconds. The horn sounds and Note: Replacing the battery will not delete the direction indicators will flash.
Page 47: Mykey
MyKey (If Equipped) Configurable Settings PRINCIPLE OF OPERATION With an admin key, you can configure MyKey allows you to program keys with certain MyKey settings when you first restricted driving modes to promote good create a MyKey and before you recycle the driving habits.
Page 48: Clearing All Mykeys
MyKey (If Equipped) Press the left arrow button to access the main menu and scroll to: Message Action and Description Settings Press the OK button. MyKey Press the OK button. Create MyKey When prompted, hold the OK button until you see a message informing you to label this key as a MyKey.
Page 49 MyKey (If Equipped) To clear all MyKeys of all MyKey settings, press the left arrow button to access the main menu and scroll to: Message Action and Description Settings Press the OK button. MyKey Press the OK button. Clear MyKey Press and hold the OK button until the following message displays.
Page 50: Checking Mykey System Status
MyKey (If Equipped) You can find information on programmed CHECKING MYKEY SYSTEM MyKey(s) using the information display STATUS control on the steering wheel. See Information Displays (page 78). To find information on a programed MyKey(s), press the left arrow button to access the main menu and scroll to: Message Description...
Page 51: Using Mykey With Remote Start Systems
Ford-approved, aftermarket remote start USING MYKEY WITH REMOTE systems. If you choose to install a remote START SYSTEMS start system, see an authorized dealer for a Ford-approved remote start system. MyKey is not compatible with non MYKEY TROUBLESHOOTING Condition Potential Causes I cannot program a MyKey.
Page 52: Locks
Locks Press the button again within three LOCKING AND UNLOCKING seconds to confirm that all the doors are closed. The doors will lock again and the Remote Control direction indicators will flash twice if all The remote control can be used any time the doors and the luggage compartment your vehicle is not running.
Page 53: Auto Lock And Auto Unlock Feature
Locks Unlocking the Doors with the When you lock your vehicle using the Interior Door Handles power door lock control (with the door open, vehicle in park and ignition off), your You can unlock individual doors by pulling vehicle will search for an intelligent access the relevant interior door handle.
Page 54: Emergency Locking With The Key
Locks Auto unlock Auto unlock: Press the power door lock button for longer than two seconds and The auto unlock feature will unlock all the release. The horn will chirp once if disabled doors when all of the following conditions or twice (one short and one long chirp) if have been met: enabled.
Page 55: Manual Liftgate
Locks WARNINGS Make sure that the liftgate is closed and latched to prevent exhaust fumes from being drawn into your vehicle. This will also prevent passengers and cargo from falling out. If you must drive with the liftgate door open, keep your vehicle well ventilated so outside air comes into your vehicle.
Page 56 Locks 2. Press the button located in the top of the liftgate pull cup handle to unlatch the liftgate, then pull on the outside handle. Note: Do not leave the liftgate open while driving. To Close the Liftgate E148833 Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 57: Security
Switching the ignition on with a correctly coded key disarms the engine Note: The system is not compatible with immobilization system. non-Ford aftermarket remote start systems. Replacement Keys Use of these systems may result in vehicle starting problems and a loss of security The integrated keyhead transmitter protection.
Page 58: Anti-Theft Alarm
Security Insert the first previously programmed ANTI-THEFT ALARM (IF EQUIPPED) correctly coded key into the ignition. 2. Switch the ignition from off to on. Keep Alarm System the ignition on for at least three The perimeter alarm is a deterrent against seconds, but no more than 10 seconds.
Page 59: Steering Wheel
Steering Wheel ADJUSTING THE STEERING WHEEL WARNING Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 97). E95179 3. Lock the steering column. AUDIO CONTROL (IF EQUIPPED) Select the required source on the audio...
Page 60: Voice Control
Steering Wheel You can operate the following functions VOICE CONTROL (IF EQUIPPED) with the control: E159531 E159789 Press the button to select or deselect voice Volume up control. See SYNC (page 258). Seek up, next or end call CRUISE CONTROL Volume down (IF EQUIPPED) Seek down, previous or accept...
Page 61: Information Display Control
Steering Wheel INFORMATION DISPLAY CONTROL E130248 See Information Displays (page 78). Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 62: Wipers And Washers
Wipers and Washers Intermittent Wipe WINDSHIELD WIPERS Note: Fully defrost the windshield before you switch the windshield wipers on. Note: Make sure you switch the windshield wipers and ignition off before using an automatic car wash. Note: If streaks or smears appear on the windshield, clean the windshield and the wiper blades.
Page 63: Windshield Washers
Wipers and Washers Note: During wet or winter driving Keep the outside of the windshield clean. conditions with ice, snow or a salty road The rain sensor is very sensitive and the mist, inconsistent or unexpected wiping or wipers may operate if dirt, mist or insects smearing may occur.
Page 64: Rear Window Washer
Wipers and Washers E171615 Intermittent wipe Low speed wipe Press the top of the button to switch intermittent wipe on. Press the top of the button again to switch low speed wipe on. Press the bottom of the button to switch the rear window wiper off.
Page 65: Lighting
Lighting GENERAL INFORMATION LIGHTING CONTROL Condensation in Lamp Assemblies Exterior lamps have vents to accommodate normal changes in air pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold.
Page 66: Autolamps
Lighting Headlamp Flasher One Side E162680 E163717 Pull the lever toward you slightly and Right-hand side release it to flash the headlamps. Left-hand side AUTOLAMPS (IF EQUIPPED) High Beams E162679 E142451 The headlamps will switch on and off Push the lever forward to switch the high automatically in low light situations or beams on.
Page 67: Instrument Lighting Dimmer
Lighting When the headlamp switch is in the Press it repeatedly or press it and hold it Autolamps position, the windshield wiper until the desired level is reached. activated exterior lamps will turn on within Note: If you disconnect the battery or it 10 seconds when you switch the loses charge the instrument lighting will windshield wipers on.
Page 68: Front Fog Lamps
Lighting Press the button to switch the fog lamps FRONT FOG LAMPS (IF EQUIPPED) on or off. You can switch the fog lamps on when the lighting control is in any position except off and the high beams are not turned on. E142453 CORNERING LAMPS (IF EQUIPPED)
Page 69: Direction Indicators
Lighting If you set the switch to position B, the DIRECTION INDICATORS courtesy lamp will switch on when you unlock your vehicle, open a door or the liftgate. If you leave a door open with the ignition switched off, the courtesy lamp will switch off automatically after a short period of time to prevent your vehicle battery from losing charge.
Page 70: Interior Lamps - Vehicles With: Panoramic Roof Panel
Lighting Center Mounted Lamp INTERIOR LAMPS - VEHICLES WITH: PANORAMIC ROOF PANEL Side Mounted Lamp E139420 Right-hand side reading lamp on and off switch Left-hand side reading lamp on and off switch E139419 Door function switch Reading lamp on and off switch All lamps on and off switch Door function switch Press switch C to turn all lamps off when...
Page 71: Windows And Mirrors
Windows and Mirrors Accessory Delay POWER WINDOWS - VEHICLES (If Equipped) WITH: ONE-TOUCH DOWN You can use the window switches for DRIVER WINDOW several minutes when you switch the ignition off or until you open either front door. WARNINGS Do not leave children unattended in POWER WINDOWS - VEHICLES your vehicle and do not let them play with the power windows.
Page 72: Window Lock
Windows and Mirrors One-Touch Down Proceed as follows to override this (If Equipped) protection feature when there is a Press the switch fully and release it. Press resistance, for example in winter: again or lift it to stop the window. Close the window twice until it reaches the point of resistance and let it One-Touch Up...
Page 73: Global Opening And Closing
Windows and Mirrors Accessory Delay EXTERIOR MIRRORS (If Equipped) You can use the window switches for Power Exterior Mirrors (If Equipped) several minutes after you have switched the ignition off or until either front door is WARNING opened. Do not adjust the mirrors when your vehicle is moving.
Page 74: Interior Mirror
Windows and Mirrors Note: If you fold the mirrors using the INTERIOR MIRROR (IF EQUIPPED) manual fold button, you can only unfold them again manually. WARNING Manual Folding and Unfolding Do not adjust the mirror when your vehicle is moving. The power folding mirrors operate with the ignition on, and for several minutes after you switch the ignition off.
Page 75: Opening And Closing The Sun Shade
Windows and Mirrors Note: You must start the relearning process WARNINGS within 30 seconds of switching the ignition When closing the sun shade, you should verify that it is free of obstructions and make sure that In case the sun shade no longer opens or children and pets are not in the proximity closes properly, follow this relearning of the sunshade.
Page 76: Instrument Cluster
Instrument Cluster GAUGES E166232 Information display Speedometer Engine coolant temperature gauge Fuel gauge Tachometer Vehicle Settings and Personalization Information Display See Personalized Settings (page 83). Odometer Engine Coolant Temperature Located in the bottom of the information Gauge display, it registers the accumulated distance your vehicle has traveled.
Page 77: Warning Lamps And Indicators
Instrument Cluster Anti-Lock Braking System If the needle enters the red section, the engine is overheating. Stop the engine, If it illuminates when you are switch the ignition off and determine the driving, this indicates a cause once the engine has cooled down. malfunction.
Page 78: High Beam
Instrument Cluster Fog Lamps - Front WARNING (If Equipped) Driving your vehicle with the warning It will illuminate when you switch lamp on is dangerous. A significant the front fog lamps on. decrease in braking performance may occur. It will take you longer to stop your vehicle.
Page 79: Audible Warnings And Indicators
Instrument Cluster Parking Lamps Traction and Stability Control It will illuminate when you switch It will flash when the system is the parking lamps on. active. If it remains illuminated or does not illuminate when you switch the ignition on, this indicates a Service Engine Soon malfunction.
Page 80: Instrument Cluster
Instrument Cluster Automatic Transmission Warning Chime Sounds when you have not moved the transmission selector lever to park. A message will be shown in the display. Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 81: Information Displays
Information Displays You can use the information display GENERAL INFORMATION control on the steering wheel to adjust various system settings on your vehicle. WARNING The instrument panel will display the Driving while distracted can result in system settings. loss of vehicle control, crash and •...
Page 82: Information Displays
Information Displays Trip computer Average speed All values See Trip Computer (page 82). Settings Lighting Rain light On or Off Auto highbeam On or Off Hdlamp delay Manual or xx Seconds Display Language Choose your applicable setting Measure unit Choose your applicable setting Temp unit Choose your applicable...
Page 83 Information Displays Settings Alarm system Reduced guard Ask on exit System reset Hold OK to Reset System to Factory Default Menu Structure - Information and System Check Entertainment Display Active warnings will display first. The SYNC-Media allows you to access the system check menu may appear different SYNC features.
Page 84 Information Displays Menu SYNC-Settings Bluetooth on Set defaults Master reset Install on SYNC System info Voice settings Browse USB SYNC-Apps Audio settings Adaptive volume Sound DSP settings DSP equaliser News Alt. frequency RDS regional DAB service link Vehicle settings Traction Control Hill start assist Alarm system Powerfold mirrors...
Page 85: Clock
Information Displays Menu Set date Set time zone Summer time 24-hour mode Average Fuel CLOCK Indicates the average fuel consumption since the function was last reset. Type 1 To adjust the clock, switch the ignition on TRIP COMPUTER - VEHICLES and press buttons H or M on the BUILT FROM: 22-10-2013 information and entertainment display as...
Page 86: Personalized Settings
Information Displays Press the OK button to acknowledge and PERSONALIZED SETTINGS remove some messages from the information display. Other messages will Measure Units be removed automatically after a short To swap between imperial and metric time. units, scroll to this display and press the Certain messages need to be confirmed OK button.
Page 87 Information Displays Alarm Message Message Indic- Action ator Alarm activated Amber Displays when the alarm has been triggered Check Vehicle due to unauthorized entry. See Anti-Theft Alarm (page 55). Alarm fault Have your vehicle checked by an authorized Service required dealer as soon as possible.
Page 88 Information Displays Message Message Indic- Action ator Rear load compartment Vehicle is moving. Stop your vehicle as soon door ajar as safely possible and close. Emergency rear door ajar Vehicle is moving. Stop your vehicle as soon as safely possible and close. Driver door ajar Vehicle not moving.
Page 89 Information Displays Hill Start Assist Message Message Indic- Action ator Hill start assist not avail- Amber Displays when hill start assist is not avail- able able. Have your vehicle checked by an authorized dealer as soon as possible. See Hill Start Assist (page 123). Lighting Message Message Indic-...
Page 90 Information Displays Parking Aid Message Message Indic- Action ator Parking aid fault Amber Displays when the system has detected a Service required fault that requires service. Have your vehicle checked by an authorized dealer as soon as possible. See Parking Aid (page 128). Parking Brake Message Message Indic-...
Page 91 Information Displays Tire Pressure Monitoring System Message Message Indic- Action ator LOW Tire Pressure Displays when one or more tires on your vehicle have low tire pressure. See Tire Pressure Monitoring System (page 226). Tire Pressure Monitor Displays when the tire pressure monitoring Fault system is malfunctioning.
Page 92: Climate Control
Climate Control Air Conditioning PRINCIPLE OF OPERATION The system directs air through the Outside Air evaporator for cooling. The evaporator extracts humidity from the air to help keep Keep the air intakes in front of the the windows free of mist. The system windshield free from obstruction (such as directs the resulting condensation to the snow or leaves) to allow the climate...
Page 93: Manual Climate Control
Climate Control Side Air Vents To close the air vent slide the airflow direction control down. E163442 MANUAL CLIMATE CONTROL E141421 Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 94: Climate Control
Climate Control Fan speed control: Controls the volume of air circulated in your vehicle. Adjust to select the desired fan speed or switch off. If you switch the fan off, the windshield may fog up. Recirculated air: Press the button to switch between outside air and recirculated air.
Page 95: Automatic Climate Control
Climate Control AUTOMATIC CLIMATE CONTROL (IF EQUIPPED) E141422 AUTO: Press the button to select automatic operation. The system automatically controls the temperature, amount and distribution of the airflow to reach and maintain your previously selected temperature. Fan speed: Controls the volume of air circulated in your vehicle. Press the buttons to select the desired fan speed.
Page 96: Hints On Controlling The Interior Climate
Climate Control Footwell: Press the button to distribute air through the footwell air vents. Air conditioning: Press the button to switch the air conditioning on or off. Air conditioning cools your vehicle using outside air. To improve air conditioning when starting your vehicle, drive with the windows slightly open for two to three minutes.
Page 97: Heating The Interior Quickly
Climate Control Vehicle Stationary for Extended Note: To reduce fogging of the windshield Periods During Extreme High during humid weather, adjust the air distribution control to the windshield air Ambient Temperatures vents position. Increase the temperature • Apply the parking brake. and fan speed and press the A/C button to improve clearing, if required.
Page 98: Rear Passenger Climate Controls
Climate Control REAR PASSENGER CLIMATE CONTROLS (IF EQUIPPED) E175829 Fan speed control: Controls the volume of air circulated in your vehicle. Adjust to select the desired fan speed or switch off. Temperature and air distribution control: Controls the temperature of the air circulated in your vehicle.
Page 99: Heated Windshield
Climate Control Heated Windshield Note: Do not remove ice from the mirror glass with a scraper. Do not adjust a frozen Press the button to clear the in place mirror glass. This may cause heated windshield of thin ice damage to the mirror glass or the heated E72506 and fog.
Page 100: Seats
Seats • Adjust the head restraint so that the SITTING IN THE CORRECT top of it is level with the top of your POSITION head and as far forward as possible. Make sure that you remain WARNINGS comfortable. Do not recline the seat backrest too •...
Page 101: Adjusting The Head Restraint
Seats Note: Adjust the seat back to an upright 2nd Row Center Head Restraint and 3rd driving position before adjusting the head Row Head Restraints restraint. Adjust the head restraint so that the top of it is level with the top of your head and as far forward as possible.
Page 102: Manual Seats
Seats Moving the Seat Backward and Tilting Head Restraints (If Equipped) Forward The front head restraints may have a tilting feature for extra comfort. To tilt the head WARNING restraint, do the following: Rock the seat backward and forward after releasing the lever to make sure that it is fully engaged in its catch.
Page 103: Power Seats
Seats Adjusting the Height of the Drivers WARNINGS Seat Do not sit behind a seat that you fold forward. This can increase the risk of serious personal injury in a crash. E70730 Recline Adjustment E167549 Lift the lever. 2. Fold the seatback forward. POWER SEATS (IF EQUIPPED) E138646...
Page 104: Rear Seats
Seats E167101 Vehicles With Five Seats REAR SEATS Folding the Seat Forward WARNINGS Do not use the bench seats as a bed when your vehicle is moving. Failure to follow this warning could result in serious personal injury or death. When folding or unfolding the seats take care not to get your fingers caught between the seatback and...
Page 105 Seats Removing the Seats E167552 3. Pull the strap on the rear of the seatback. 4. Raise the seat. E168682 Raise the seat. 2. Rotate the locking lever. E167553 3. Remove the seat. 5. Lift the support rod and connect it to Refitting the Seat the seat frame.
Page 106 Seats Vehicles With Seven Seats Second Row Seats Folding the Seat Flat E167555 3. Pull the large strap on the rear of the seatback. 4. Move the seat forward to the lowered position. Note: A distinct click will be heard when the seat is locked in the lowered position.
Page 107 Seats Unfolding the Seat E167640 E169637 Pull the large strap on the rear of the Folding the Seat Flat seatback, lift the seat and push down Move the seat fully backward. to lock into position. 2. Pull the short strap on the rear of the seatback, unfold the seat back backward and lock into position.
Page 108: Heated Seats
Seats Creating a Level Load Floor E167643 E167645 4. Pull the strap on the rear of the The carpeted cover is held in position by seatback. magnets. Fold the carpeted cover forward 5. Fold the seatback forward. to cover up the folded seats. Unfolding the Seat HEATED SEATS (IF EQUIPPED)
Page 109: Rear Seat Armrest
Seats Do not do the following: Fold the armrest down to use the armrest and cup holder. • Place heavy objects on the seat. • Operate the heated seat if water or any other liquid is spilled on the seat. Allow the seat to dry thoroughly.
Page 110: Auxiliary Power Points
Auxiliary Power Points 12 Volt DC Power Point CIGAR LIGHTER (IF EQUIPPED) WARNINGS Do not use the power point for operating a cigar lighter element, this can result in fire or serious injury. Do not insert objects other than an accessory plug into the power point, this can result in fire or serious injury.
Page 111: Storage Compartments
Storage Compartments CUP HOLDERS OVERHEAD CONSOLE WARNINGS WARNING Do not place hot drinks in the cup Do not place heavy objects in the holders when your vehicle is moving. storage compartment. Heavy objects may become projectiles in a crash or Make sure that cups placed in the sudden stop, which may increase the risk holders do not obstruct your vision...
Page 112: Starting And Stopping The Engine
Starting and Stopping the Engine GENERAL INFORMATION IGNITION SWITCH WARNINGS Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. Do not park, idle or drive your vehicle on dry grass or other dry ground E72128 cover.
Page 113: Starting A Gasoline Engine
Starting and Stopping the Engine The idle speed will vary depending on STARTING A GASOLINE certain factors. These include vehicle ENGINE component and ambient temperatures as well as electrical and climate system Before starting the engine check demands. the following: Cold or Hot Engine •...
Page 114: Engine Block Heater
Starting and Stopping the Engine • Make sure that when in operation, the ENGINE BLOCK HEATER extension cord plug and heater cord EQUIPPED) plug connections are free and clear of water. This could cause an electric shock or fire. WARNINGS Failure to follow engine block heater •...
Page 115: Fuel And Refueling
Fuel and Refueling • Automotive fuels can be harmful or SAFETY PRECAUTIONS fatal if swallowed. Fuel such as gasoline is highly toxic and if WARNINGS swallowed can cause death or Do not overfill the fuel tank. The permanent injury. If fuel is swallowed, pressure in an overfilled tank may call a physician immediately, even if no cause leakage and lead to fuel spray...
Page 116: Fuel Quality
Fuel and Refueling Do not be concerned if your engine FUEL QUALITY sometimes knocks lightly. However, if it knocks heavily while you are using fuel with Note: Use of any fuel other than those the recommended octane rating, see your recommended may cause vehicle damage, authorized dealer to prevent any engine a loss of vehicle performance and repairs...
Page 117: Refueling
Fuel and Refueling Note: Do not use aftermarket funnels; they REFUELING will not work with the capless fuel system and can damage it. The included funnel has WARNINGS been specially designed to work safely with Fuel vapor burns violently and a fuel your vehicle.
Page 118: Fuel And Refueling
Fuel and Refueling Easy Fuel Capless Fuel System 4. After you are done pumping fuel, slowly remove the fuel filler nozzle—allow WARNING about five to ten seconds after pumping fuel before removing the fuel The fuel system may be under filler nozzle.
Page 119: Fuel Consumption
Fuel and Refueling Fill the fuel tank completely and record FUEL CONSUMPTION the initial odometer reading. Note: The amount of usable fuel in the 2. Each time you fill the tank, record the empty reserve varies and should not be amount of fuel added.
Page 120: On-Board Diagnostics (Obd-Ii)
OBD-II your vehicle and to its emissions system. system has detected a If you use parts other than Ford, Motorcraft malfunction. Temporary malfunctions may or Ford-authorized parts for maintenance cause the service engine soon indicator to replacements, or for service of illuminate.
Page 121: Transmission
Fuel and Refueling present, the service engine soon indicator If the vehicle’s engine or transmission has should stay off the next time you start the just been serviced, or the battery has engine. A driving cycle consists of a cold recently run down or been replaced, the engine startup followed by mixed OBD-II system may indicate that the...
Page 122: Transmission
Transmission P (Park) AUTOMATIC TRANSMISSION This position locks the transmission and WARNINGS prevents the front wheels from turning. Come to a complete stop before putting Always set the parking brake fully your vehicle into and out of P (Park) and make sure the gearshift is latched in P (Park).
Page 123: Brake-Shift Interlock
Transmission To use SelectShift, move the gearshift WARNINGS lever into S (Sport). Use the +/- buttons When doing this procedure, you will on the side of your gearshift lever to be taking the vehicle out of park manually change gears. which means the vehicle can roll freely.
Page 124 Transmission 5. While holding the white lever in the rear position, move the shifter from the park position. 6. Press the shifter bezel back into the top finish panel until it snaps back into position. Apply the brake pedal, start the vehicle and release the parking brake.
Page 125: Brakes
Brakes Brake Assist GENERAL INFORMATION Brake assist detects when you brake Note: Occasional brake noise is normal. If rapidly by measuring the rate at which you a metal-to-metal, continuous grinding or press the brake pedal. It provides continuous squeal sound is present, the maximum braking efficiency as long as you brake linings may be worn-out.
Page 126: Parking Brake
Brakes PARKING BRAKE WARNINGS During all times, you are responsible for controlling your vehicle, WARNING supervising the system and Always set the parking brake fully intervening, if required. Failure to take care and leave your vehicle with the may result in the loss of control of your transmission selector lever in vehicle, serious personal injury or death.
Page 127 Brakes 3. When you remove your foot from the brake pedal, your vehicle will remain on the slope without rolling away for approximately two to three seconds. This hold time will automatically be extended if you are in the process of driving off.
Page 128: Traction Control
Traction Control System Indicator Lights and PRINCIPLE OF OPERATION Messages The traction control system helps avoid WARNING drive wheel spin and loss of traction. If a failure has been detected within If your vehicle begins to slide, the system the AdvanceTrac system, the applies the brakes to individual wheels stability control light will illuminate and, when needed, reduces engine power...
Page 129: Stability Control
Stability Control The AdvanceTrac with Roll Stability PRINCIPLE OF OPERATION Control system helps you keep control of your vehicle when on a slippery surface. WARNINGS The electronic stability control portion of Vehicle modifications involving the system helps avoid skids and lateral braking system, aftermarket roof slides and roll stability control helps avoid racks, suspension, steering system,...
Page 130: Using Stability Control
Stability Control USING STABILITY CONTROL AdvanceTrac® with Roll Stability Control (RSC®) The system automatically activates when you start your vehicle. The AdvanceTrac with RSC system cannot be completely turned off, but the electronic stability control and roll stability control portions of the system are disabled when the transmission is in position R.
Page 131: Parking Aids
As you continue the inner your responsibility to drive with due sensors will detect objects directly behind care and attention. your vehicle. If your vehicles has a non-Ford approved trailer tow module the PARKING AID (IF EQUIPPED) system may not correctly detect objects.
Page 132: Parking Aids
Parking Aids The parking aid system gives an audible The system detects large objects when warning and reduces the radio volume you move the transmission selector lever when it detects a large object within a to R (reverse): limited range of your vehicle’s bumpers. •...
Page 133: Rear View Camera
Parking Aids • The parking aid system prioritises audible warnings based on large objects that are the closest to your vehicle’s front or rear bumper. For example, if an object is 24 inches (60 centimeters) from your vehicle’s front bumper and at the same time, an object is only 16 inches (40 centimeters) from your vehicle’s rear bumper, you will hear the...
Page 134: Using The Display
Parking Aids You will see the image in the audio unit or WARNINGS the interior mirror. Back up as slow as possible since higher speeds might limit your The camera may not operate correctly in reaction time to stop the vehicle. the following conditions: •...
Page 135: Switching The Rear View Camera Off
Parking Aids Note: When reversing with a trailer the camera will show the direction of your vehicle and not the direction of the trailer. Note: When reversing with a trailer the screen does not display the lines. Switching the Rear View Camera The image does not display when you move the gearshift lever into Park (P).
Page 136: Cruise Control
Cruise Control (If Equipped) Switching Cruise Control On PRINCIPLE OF OPERATION Press and release ON. Cruise control lets you maintain a set The indicator will display in the speed without keeping your foot on the instrument cluster. accelerator pedal. You can use cruise control when your vehicle speed is greater E71340 than 20 mph (30 km/h).
Page 137: Driving Aids
Driving Aids system. If this should occur, you will neither STEERING lose the ability to steer the vehicle manually nor will it cause permanent Electric Power Steering damage. Typical steering and driving maneuvers will allow the system to cool WARNINGS and steering assist will return to normal.
Page 138: Load Carrying
Load Carrying Cargo Management System LUGGAGE ANCHOR POINTS Equipped) E142445 The system is located in the floor of the cargo area. Lift the handle to open. Adjustable Load Floor (If Equipped) E167350 REAR UNDER FLOOR STORAGE Passenger Compartment Floor E142446 Vehicles with the standard size spare tire can adjust the load floor to two positions.
Page 139: Cargo Nets
Load Carrying CARGO NETS (IF EQUIPPED) Installing the Net E167370 E171017 2. Attach the net to the luggage anchor Push the ends of the upper bar toward points. See Luggage Anchor Points each other and insert them into the (page 135). retainers in the roof.
Page 140: Roof Racks And Load Carriers
When using the roof rack system, we recommend you use Ford genuine accessory crossbars designed specifically for your vehicle. Make sure that you securely fasten the load. Check the tightness of the load before driving and at each fuel stop.
Page 141: Load Limit
Load Carrying the following terms for LOAD LIMIT determining your vehicle’s weight Vehicle Loading - with and ratings, with or without a trailer, without a Trailer from the vehicle’s Tire Label or Safety Compliance Certification This section will guide you in the Label: proper loading of your vehicle, Base Curb Weight - is the weight...
Page 142: Load Carrying
Load Carrying WARNING The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available.
Page 143: Towing
Load Carrying E142517 CARGO E143817 GAWR (Gross Axle Weight Cargo Weight - includes all Rating) - is the maximum weight added to the Base Curb allowable weight that can be Weight, including cargo and carried by a single axle (front or optional equipment.
Page 144: Towing
Load Carrying Note: For trailer towing information refer to the RV and Trailer Towing Guide available at an authorized dealer. E143818 Safety Compliance Certification GVW (Gross Vehicle Weight) - Label. The label shall be affixed is the Vehicle Curb Weight, plus to either the door hinge pillar, cargo, plus passengers.
Page 145: Towing
Load Carrying E142524 WARNING Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. E143819 GCWR (Gross Combined GCW (Gross Combined Weight) Weight Rating) - is the maximum - is the Gross Vehicle Weight plus...
Page 146: Towing
Load Carrying for operation at Gross Vehicle Examples: For a 5000 pound Weight Rating, not at Gross (2268 kilogram) conventional Combined Weight Rating.) trailer, multiply 5000 by 0.10 and Separate functional brakes should 0.15 to obtain a proper tongue be used for safe control of towed load range of 500 to 750 pounds vehicles and for trailers where the (227 to 340 kilograms).
Page 147: Towing
Load Carrying 2. Determine the combined *Suppose your vehicle has a weight of the driver and 1400-pound (635-kilogram) cargo passengers that will be riding and luggage capacity. You decide in your vehicle. to go golfing. Is there enough load capacity to carry you, four of your 3.
Page 148 Load Carrying be: 635 kilograms - (2 x 99 Special Loading Instructions kilograms) - (12 x 45 kilograms) = for Owners of Pick-up Trucks 635 - 198 - 540 = -103 kilograms. and Utility-type Vehicles You will need to reduce the load WARNING weight by at least 240 pounds (104 kilograms).
Page 149: Towing
Towing Load Placement TOWING A TRAILER To help minimize how trailer WARNINGS movement affects your vehicle Do not exceed the GVWR or when driving: the GAWR specified on the • Load the heaviest items closest certification label. to the trailer floor. Towing trailers beyond the •...
Page 150: Trailer Sway Control
Towing Trailer Lighting Note: Make sure you take the trailer frontal area into The electrical system on your consideration, do not exceed 20 vehicle is not suitable for towing feet (1.86 meters). Towing a trailer trailers with LED lamps. that exceeds this frontal area will reduce the performance and fuel TRAILER SWAY CONTROL economy of your vehicle when...
Page 151 Towing Calculating the Maximum 3. This equals the maximum Loaded Trailer Weight loaded trailer weight for this combination. 1. Start with the gross combined Note: The trailer tongue load is an weight rating for your vehicle. integral part of the payload of the See the following chart.
Page 152: Essential Towing Checks
Towing Note: You cannot use a seven-pin trailer ESSENTIAL TOWING CHECKS wiring connector for your vehicle and the trailer lighting equipment. Follow these guidelines for safe towing: • Do not tow a trailer until you drive your Color Function vehicle at least 1000 miles (1600 kilometers).
Page 153 Towing Before Towing a Trailer Note: Never attach safety chains to the bumper. Practice turning, stopping and backing up to get the feel of your vehicle-trailer Trailer Brakes combination before starting on a trip. WARNING When turning, make wider turns so the trailer wheels clear curbs and other Do not connect a trailer's hydraulic obstacles.
Page 154: Towing Points
Towing • If your vehicle has AdvanceTrac with Replace the rear axle lubricant anytime RSC and a heavily loaded trailer is on the rear axle has been submerged in water. tow, the system may turn on while Water may have contaminated the rear taking corners.
Page 155: Transporting The Vehicle
Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. If the vehicle is towed incorrectly, or by any other means, vehicle damage may occur.
Page 156: Towing The Vehicle On Four Wheels
Towing You can tow your vehicle from the front You must use a tow rope or rigid towing with wheel lift equipment to raise the front bar that is of the correct strength for the wheels off the ground. We recommend weight of the towing vehicle and the that you place the rear wheels on a dolly vehicle that is being towed.
Page 157: Driving Hints
Driving Hints 4. Check the coolant level. See Engine BREAKING-IN Coolant Check (page 182). You need to break in new tires for 5. Have your vehicle checked by an approximately 300 miles (480 authorized dealer as soon as possible. kilometers). During this time, your vehicle may exhibit some unusual driving ECONOMICAL DRIVING characteristics.
Page 158: Cold Weather Precautions
Driving Hints • Do not warm up your vehicle on cold When driving in water, maintain a low mornings. speed and do not stop your vehicle. After driving through water and as soon as it is • Reduce the use of air conditioning and safe to do so: heat.
Page 159: Driving Hints
Driving Hints WARNINGS Do not place unsecured floor mats or any other covering in the foot well. Do not place additional floor mats or any other covering on top of the original floor mats. This will reduce the pedal clearance and interfere with the pedal operation.
Page 160: Roadside Emergencies
Roadside Assistance Card included in your Owner's Manual portfolio. U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. Roadside assistance will cover: If you need to arrange roadside assistance •...
Page 161: Hazard Warning Flashers
Failure to inspect and, if necessary, repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision. In the event of a moderate to severe...
Page 162: Post-Crash Alert System
Roadside Emergencies WARNING Positive connection cable Do not switch on the headlamps Negative connection cable when disconnecting the cables. The peak voltage could blow the bulbs. Position the vehicles so that they do not touch one another. Disconnect the cables in the reverse order. 2.
Page 163: Customer Assistance
A reasonable time must be allowed to Oakville, Ontario L6K 0C8 perform a repair after taking your vehicle Telephone to the authorized dealer. Repairs will be made using Ford or Motorcraft® parts, or 1-800-565-3673 (FORD) remanufactured or other parts that are Online authorized by Ford.
Page 164: In California (U.s. Only)
2. Four or more repair attempts are made Ford in writing before pursuing remedies on the same nonconformity (a defect under your state’s warranty laws. Ford is or condition that substantially impairs also allowed a final repair attempt in some the use, value or safety of the vehicle) states.
Page 165: The Better Business Bureau (Bbb) Auto Line Program (U.s. Only)
BBB. Canadian dealers. In those cases where You are not bound by the decision, and you continue to feel that the efforts by Ford may reject the decision and proceed to of Canada and the authorized dealer to...
Page 166: Getting Assistance Outside The U.s. And Canada
CAMVAP decisions are fast, fair, FORD MOTOR COMPANY and final as the arbitrator’s award is Customer Relationship Center binding on both you and Ford of Canada. 1555 Fairlane Drive CAMVAP services are available in all Fairlane Business Park #3 Canadian territories and provinces.
Page 167: Ordering Additional Owner's Literature
REPORTING SAFETY DEFECTS identification number (VIN) and new address with Ford Motor Company Export (U.S. ONLY) Operations & Global Growth Initiatives by emailing expcac@ford.com. If you are in another foreign country, contact the nearest authorized dealer.
Page 168: Reporting Safety Defects (Canada Only)
Customer Assistance To contact NHTSA, you may call You can also obtain other the Vehicle Safety Hotline information about motor vehicle toll-free at 1-888-327-4236 (TTY: safety from 1-800-424-9153); go to http://www.safercar.gov. http://www.safercar.gov; or write REPORTING SAFETY DEFECTS Administrator (CANADA ONLY) 1200 New Jersey Avenue, If you believe that your vehicle has Southeast...
Page 169: Fuses
Fuses Luggage Compartment Fuse Box FUSE BOX LOCATIONS Engine Compartment Fuse Box The fuse box is located in the engine compartment. See Maintenance (page 177). Passenger Compartment Fuse Box E163779 The fuse box is located in the luggage E159113 compartment on the right-hand side. The fuse box is located below the glove Remove the fuse box cover to gain access box.
Page 170: Fuse Specification Chart
Fuses FUSE SPECIFICATION CHART Engine Compartment Fuse Box E157389 Fuse Fuse Rating Circuits protected Not used Not used Not used Not used Not used Not used Anti-lock brake system Stability control Heated rear window Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 171 Fuses Fuse Fuse Rating Circuits protected Blower motor Rear floor console auxiliary power point Cargo area auxiliary power point (van only, vehicles with Start/Stop) Powertrain control module Starter relay Heated windshield (right-hand) Cargo area auxiliary power point (van only, vehicles without Start/Stop) Luggage compartment auxiliary power point (Tourneo, vehicles without Start/Stop)
Page 172 Fuses Fuse Fuse Rating Circuits protected Front power window (without door control unit) Ignition switch position II output (van only) Not used Engine control module Engine control module Fuel injectors Filter Heater Engine control module (DV6 and Fox engine only) Active grill shutter (1.6 GTDI and 2.5L engine only) Parking assist control module (van only) Engine control module...
Page 173: Heated Windshield
Fuses Relay Circuits switched Not used Horn Not used Not used Rear window wiper Not used Heated windshield Accessory delay Not used Starter motor Air conditioning clutch Cooling fan Blower motor Electronic engine control Heated rear window Ignition Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 174: Passenger Compartment Fuse Box
Fuses Passenger Compartment Fuse Box E129926 Fuse Fuse Rating Circuits protected Fuel pump Not used Not used Passive anti-theft system transceiver Interior lamp Driver door switch pack Glove compartment lamp Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 175 Fuses Fuse Fuse Rating Circuits protected Overhead console switch bank Not used Autowipers Auto-dimming interior mirror Not used Not used Liftgate release Front door double locking and unlock relay 7.5A SYNC Front display interface module Global positioning system module Not used Instrument panel cluster Central locking relay Heating control head (manual air conditioning)
Page 176: Load Compartment Fuse Box
Fuses Fuse Fuse Rating Circuits protected interior motion sensor Washer pump (ground fuse) Central locking (ground fuse) Double locking (ground fuse) 7.5A Ignition switch Airbag module Occupant classification system Passenger airbag deactivation indicator Not used Not used Not used Load Compartment Fuse Box E129927 Fuse Fuse Rating...
Page 177 Fuses Fuse Fuse Rating Circuits protected Door control unit rear left Door control unit rear right Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used...
Page 178 Fuses Fuse Fuse Rating Circuits protected Not used Not used Driver heated seat Passenger heated seat Not used Power sunblind Not used Not used 7.5A Rear heating, ventilation and air conditioning module ignition feed Not used Not used Not used Not used Not used Not used...
Page 179: Changing A Fuse
Fuses CHANGING A FUSE Fuses WARNING E142430 Always replace a fuse with one that If electrical components in the vehicle are has the specified amperage rating. not working, a fuse may have blown. Blown Using a fuse with a higher amperage fuses are identified by a broken wire within rating can cause severe wire damage and the fuse.
Page 180: Maintenance
Have your vehicle serviced regularly to help (Park). maintain its roadworthiness and resale 2. Turn off the engine and remove the key value. There is a large network of Ford (if equipped). authorized dealers that are there to help you with their professional servicing 3.
Page 181: Closing The Hood
Maintenance E164920 3. Move the catch to the left. E87786 4. Open the hood and support it with the support rod. Closing the Hood Remove the support rod from the catch and secure correctly. 2. Lower the hood and allow it to drop under its own weight for the last 8 inches to 12 inches (20 centimeters to 30 centimeters).
Page 182: Under Hood Overview - 1.6L
Maintenance UNDER HOOD OVERVIEW - 1.6L E163400 Engine coolant reservoir : See Engine Oil Check (page 181). Engine oil filler cap : See Engine Oil Dipstick (page 181). Engine oil dipstick : See Engine Oil Dipstick (page 181). Brake and clutch fluid reservoir : See Brake Fluid Check (page 184).
Page 183: Under Hood Overview - 2.5L
Maintenance UNDER HOOD OVERVIEW - 2.5L E166456 Engine coolant reservoir : See Engine Coolant Check (page 182). Engine oil filler cap : See Engine Oil Dipstick (page 181). Engine oil dipstick : See Engine Oil Dipstick (page 181). Brake and clutch fluid reservoir : See Brake Fluid Check (page 184).
Page 184: Adding Engine Oil
Maintenance Make sure that your vehicle is on level ENGINE OIL DIPSTICK ground. 2. Turn the engine off and wait 10 minutes for the oil to drain into the oil pan. 3. Remove the dipstick and wipe it with a clean, lint-free cloth. Replace the dipstick and remove it again to check the oil level.
Page 185: Oil Change Indicator Reset
Remove the filler cap. Switch the ignition on. Do not start the engine. For vehicles with push-button 2. Add engine oil that meets the Ford start, press and hold the start button specifications. See Capacities and for two seconds without pressing the Specifications (page 236).
Page 186 Use prediluted engine coolant meeting the Ford specification. Adding Engine Coolant See Capacities and Specifications (page 236). WARNINGS •...
Page 187: Automatic Transmission Fluid Check
If you drive in extremely cold climates: Do not use supplemental transmission • It may be necessary to have a Ford fluid additives, treatments or cleaning authorized dealer increase the coolant agents. The use of these materials may concentration above 50%.
Page 188: Washer Fluid Check
For information on fluid dilution, refer to the product instructions. When a low voltage battery replacement is necessary, see an authorized dealer to replace the low voltage battery with a Ford CHANGING THE 12V BATTERY recommended replacement low voltage battery that matches the electrical...
Page 189: Checking The Wiper Blades
9. Drive the vehicle at least 10 miles (16 the battery should only be replaced with kilometers) to completely relearn the a Ford recommended replacement battery idle and fuel trim strategy. that matches the electrical requirements Note: If you do not allow the engine to of the vehicle.
Page 190: Changing The Wiper Blades
Maintenance CHANGING THE WIPER BLADES You can manually move the wiper arms when you switch the ignition off. Pull the wiper blade and wiper arm away from the glass. This allows for ease of wiper blade replacement and cleaning under the wiper blades.
Page 191: Adjusting The Headlamps
Maintenance 2. Position the wiper blade at right angles to the wiper arm. E93786 6. Remove the wiper blade. Install new wiper blades in the reverse order. Note: Make sure that the wiper blade locks E93784 into place. 3. Disengage the wiper blade from the wiper arm.
Page 192: Changing A Bulb
Maintenance 25 feet (7.6 meters) Horizontal reference line Vertical Aim Adjustment Procedure Park your vehicle on level ground approximately 25 feet (7.6 meters) from a wall or screen. 2. Measure the distance from the ground to the center of the headlamp bulb and mark an 8 foot (2.4 meter) long horizontal reference line on the wall or screen at this height.
Page 193 Maintenance Side Marker WARNINGS Bulbs can become hot, let the bulb cool down before removing it. Failure to do so could result in personal injury. The following instructions describe how to remove the bulbs. Fit replacements in the reverse order unless otherwise stated. You must fit bulbs of the correct specification.
Page 194 Maintenance Direction Indicator Headlamp High Beam E171014 Remove the cover. 2. Turn the bulb holder counterclockwise and remove it. E165475 Note: Do not touch the glass of the bulb. Turn the bulb holder counterclockwise and remove it. Side Direction Indicator Note: You cannot separate the bulb from the bulb holder.
Page 195: Rear Lamps
Maintenance Rear Lamps E165496 2. Hold the bulb holder and turn the lamp counterclockwise and remove it. 3. Remove the bulb by pulling it straight out. E165484 Remove the screws. Front Fog Lamps E71062 E165485 Disconnect the electrical connector. 2. Turn the bulb holders counterclockwise to remove them.
Page 196: License Plate Lamp
Maintenance License Plate Lamp Front Interior LED lamps These are not serviceable items, see an authorized dealer if they fail. Interior Lamps Front Interior Lamp E125092 Note: If your vehicle has LED lamps these are not serviceable items, see an authorized E99452 dealer if they fail.
Page 197: Bulb Specification Chart
Maintenance Cargo Area Lamp E163429 Prise off the lamp cover. E166153 2. Remove the cover. 3. Remove the bulb. BULB SPECIFICATION CHART Lamp Specification Power (watt) Front direction indicator PY24W Headlamp high beam Headlamp low beam Front fog lamp Cornering lamp Side direction indicator Rear direction indicator WY21W...
Page 198 Maintenance Lamp Specification Power (watt) Reversing lamp W16W License plate lamp Interior lamp Reading lamp Luggage compartment lamp 211 Festoon Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 199: Changing The Engine Air Filter
Maintenance EcoBoost Engines CHANGING THE ENGINE AIR FILTER WARNING To reduce the risk of vehicle damage and/or personal burn injuries do not start your engine with the air cleaner removed and do not remove it while the engine is running. When changing the air filter element, use only the air filter element listed.
Page 200: Technical Specifications - 2.5L
Maintenance 6. Install the air filter housing cover. 3. Remove the air filter element from the air filter housing. Install the retaining screws to secure the air filter housing cover to the air 4. Wipe any dirt or debris from the air filter filter housing.
Page 201 Your vehicle engine has been designed to use Motorcraft engine oils or equivalent oils that meet Ford oil specifications. Motor oils of the recommended viscosity grade that meet API SN requirements and display the API Certification Mark for gasoline engines are also acceptable.
Page 202: Technical Specifications - 1.6L
Maintenance Name Specification Motorcraft® Premium Windshield Wash Concentrate WSS-M14P19-A with Bitterant ZC-32-B2 Motorcraft® Multi-Purpose Grease Spray ESB-M1C93-B XL-5 Motorcraft® R-134a Refrigerant WSH-M17B19-A YN-19 Motorcraft® PAG Refrigerant Compressor Oil WSH-M1C231-B YN-12-D Premium Long-Life Grease ESA-M1C75-B XG-1-E1 Penetrating and Lock Lubricant XL-1 •...
Page 203 Your vehicle engine has been designed to use Motorcraft engine oils or equivalent oils that meet Ford oil specifications. Motor oils of the recommended viscosity grade that meet API SN requirements and display the API Certification Mark for gasoline engines are also acceptable.
Page 204 Maintenance Name Specification Motorcraft® Premium Windshield Wash Concentrate WSS-M14P19-A with Bitterant ZC-32-B2 Motorcraft® Multi-Purpose Grease Spray ESB-M1C93-B XL-5 Motorcraft® R-134a Refrigerant WSH-M17B19-A YN-19 Motorcraft® PAG Refrigerant Compressor Oil WSH-M1C231-B YN-12-D Premium Long-Life Grease ESA-M1C75-B XG-1-E1 Penetrating and Lock Lubricant XL-1 Use oil and fluids that meet the defined specification and viscosity grades.
Page 205: Vehicle Care
Vehicle Care • Never use strong household detergents CLEANING PRODUCTS or soap, such as dish washing or laundry liquid. These products can For best results, use the following products discolor and spot painted surfaces. or products of equivalent quality: • Never wash a vehicle that is “hot to the •...
Page 206: Waxing
Vehicle Care • Wash your vehicle first, using cool or • Use a quality wax that does not contain lukewarm water and a neutral pH abrasives. shampoo, such as Motorcraft Detail • Follow the manufacturer’s instructions Wash. to apply and remove the wax. •...
Page 207: Cleaning The Windows And Wiper Blades
Vehicle Care • Never wash or rinse any ignition coil, WARNINGS spark plug wire or spark plug well, or On vehicles equipped with the area in and around these locations. seat-mounted airbags, do not use • Cover the battery, power distribution chemical solvents or strong box, and air filter assembly to prevent detergents.
Page 208: Cleaning Leather Seats
Vehicle Care Clean the instrument panel and cluster 4. Remove the soaked cloth and if it is not lens with a clean, damp, white cotton soiled badly, use this cloth to clean the cloth, then use a clean and dry white area by using a rubbing motion for 60 cotton cloth to dry these areas.
Page 209: Repairing Minor Paint Damage
Vehicle Care • Clean the wheels weekly using REPAIRING MINOR PAINT Motorcraft Wheel and Tire Cleaner. DAMAGE Apply using manufacturer's instructions. You should repair paintwork damage • Use a sponge to remove heavy caused by stones from the road or minor deposits of dirt and brake dust scratches as soon as possible.
Page 210: Fuel System
Vehicle Care Battery • Touch-up exposed or primed metal to prevent rust. • Check and recharge as necessary. Keep • Cover chrome and stainless steel parts connections clean. with a thick coat of auto wax to prevent • If storing your vehicle for more than 30 discoloration.
Page 211: Vehicle Care
Vehicle Care • Check brake pedal operation. Drive your vehicle 15 feet (4.5 meters) back and forth to remove rust build-up. • Check fluid levels (including coolant, oil and gas) to make sure there are no leaks, and fluids are at recommended levels.
Page 212: Wheels And Tires
Wheels and Tires How Your Vehicle Differs from GENERAL INFORMATION Other Vehicles Notice to Utility Vehicle, Van and Sport-utility vehicles, vans and trucks can Truck Owners differ from some other vehicles in a few noticeable ways. Your vehicle may be: WARNINGS Utility vehicles have a significantly higher rollover rate than other types...
Page 213: Tire Care
U.S. Department of Transportation-Tire quality TIRE CARE grades: The U.S. Department of Transportation requires Ford Information About Uniform Motor Company to give you the Tire Quality Grading following information about tire grades exactly as the government has written it.
Page 214 Wheels and Tires the government course as a tire Temperature A B C graded 100. The relative WARNING performance of tires depends upon the actual conditions of their The temperature grade for use, however, and may depart this tire is established for a significantly from the norm due to tire that is properly inflated and variations in driving habits, service...
Page 215 Wheels and Tires *Tire Identification Number *Recommended inflation (TIN): A number on the sidewall pressure: The cold inflation of each tire providing information pressure found on the Safety about the tire brand and Compliance Certification Label manufacturing plant, tire size and (affixed to either the door hinge date of manufacture.
Page 216 Wheels and Tires describes the fundamental A. P: Indicates a tire, designated characteristics of the tire and also by the Tire and Rim Association, provides a U.S. DOT Tire that may be used for service on Identification Number for safety cars, sport utility vehicles, standard certification and in case minivans and light trucks.
Page 217 Wheels and Tires G. H: Indicates the tire's speed Letter Speed rating - mph rating. The speed rating denotes rating (km/h) the speed at which a tire is 168 mph (270 km/h) designed to be driven for extended periods of time under a standard 186 mph (299 km/h) condition of load and inflation Note: For tires with a maximum...
Page 218 Wheels and Tires J. Tire Ply Composition and *Traction: The traction grades, Material Used: Indicates the from highest to lowest are AA, A, number of plies or the number of B, and C. The grades represent the layers of rubber-coated fabric in tire's ability to stop on wet the tire tread and sidewall.
Page 219 Wheels and Tires The tire suppliers may have C. Maximum Load Dual lb (kg) additional markings, notes or at psi (kPa) cold: Indicates the warnings such as standard load, maximum load and tire pressure radial tubeless, etc. when the tire is used as a dual, defined as four tires on the rear Additional Information axle (a total of six or more tires on...
Page 220 Inflate all tires to the from sidewall edge to sidewall inflation pressure recommended edge. In general, the larger the by Ford Motor Company. number, the wider the tire. C. 80: Indicates the aspect ratio which gives the tire's ratio of height to width.
Page 221 Safety automatic service station gauges Compliance Certification Label may be inaccurate. Ford (affixed to either the door hinge recommends the use of a digital pillar, door-latch post, or the door or dial-type tire pressure gauge...
Page 222 Wheels and Tires When weather temperature 3. Add enough air to reach the changes occur, tire inflation recommended air pressure. pressures also change. A 10°F Note: If you overfill the tire, release (6°C) temperature drop can air by pressing on the metal stem cause a corresponding drop of 1 in the center of the valve.
Page 223 Wheels and Tires Inspecting Your Tires and Tire Wear Wheel Valve Stems Periodically inspect the tire treads for uneven or excessive wear and remove objects such as stones, nails or glass that may be wedged in the tread grooves. Check the tire and valve stems for holes, cracks, or cuts that may permit air leakage and repair or replace the...
Page 224 LT-metric or all-season versus standardized information on the all-terrain) as those originally sidewall of all tires. This provided by Ford. The information identifies and recommended tire and wheel size Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 225 Use of any tire or wheel 2. Lubricate the tire bead and not recommended by Ford can wheel bead seat area again. affect the safety and performance of your vehicle, which could result 3.
Page 226 Highway Hazards The use of wheels or tires not No matter how carefully you drive recommended by Ford Motor there is always the possibility that Company may affect the you may eventually have a flat tire operation of your tire pressure on the highway.
Page 227 Wheels and Tires Tire and Wheel Alignment Tire Rotation A bad jolt from hitting a curb or WARNING pothole can cause the front end If the tire label shows of your vehicle to become different tire pressures for the misaligned or cause damage to front and rear tires and the vehicle your tires.
Page 228: Using Winter Tires
Snow tires must be the same size, your tires wear more evenly, load index, speed rating as those providing better tire performance originally provided by Ford. Use of and longer tire life. any tire or wheel not recommended by Ford can affect the safety and...
Page 229: Tire Pressure Monitoring System
Wheels and Tires • install snow chains securely, make sure illuminates, you should stop and check they do not touch any wiring, brake your tires as soon as possible, and inflate lines or fuel lines them to the proper pressure. Driving on a significantly under-inflated tire causes the •...
Page 230 Wheels and Tires Understanding the Tire Pressure The tire pressure monitoring system Monitoring System complies with part 15 of the FCC rules and with RSS-210 of Industry Canada. The system measures the pressure in the Operation is subject to the following two four road tires and sends the tire pressure conditions: (1) This device may not cause readings to your vehicle.
Page 231 Wheels and Tires Low tire pressure Possible cause Action required warning light Solid warning light Tire(s) under-inflated 1. Make sure tires are at the correct pres- sure. See Inflating the tires in this chapter. 2. After inflating the tires to the correct pressure See Maintenance (page 177).
Page 232 Tire Pressure Monitoring System least three feet (one meter) away from Reset Procedure another Ford vehicle undergoing the system reset procedure. Note: The system reset procedure needs • Do not wait more than two minutes to be carried out after each tire replacement.
Page 233: Changing A Road Wheel
6. Remove the valve cap from the valve authorized Ford dealer. stem on the left front tire. Decrease the If the tire pressure monitor sensor air pressure until the horn chirps.
Page 234 • Winter weather driving capability. and wheels that were originally provided • Wet weather driving capability. by Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather • All-wheel driving capability (if than repaired. applicable).
Page 235: Tire Change Procedure
Wheels and Tires • Use commercial car washing WARNINGS equipment. Never get underneath a vehicle that • Use snow chains on the end of the is supported only by a jack. If your vehicle with the dissimilar spare wheel vehicle slips off the jack, you or and tire assembly.
Page 236 Wheels and Tires E142551 Block the diagonally opposite wheel. E166367 3. Open the cap in the rear of the vehicle and insert the end of the lug wrench into the guide hole. E166369 4. Turn the handle counterclockwise and 8. Insert the wrench end between the rim lower the spare tire until it rests on the and the wheel cover through the gaps ground and the cable is slack.
Page 237: Stowing The Flat Or Spare Tire
Wheels and Tires Indentations in the sills show the Remove the jack and fully tighten the location of the jacking points. lug nuts in the order shown. Tighten the lug nuts to the correct specification. See Technical Specifications (page 235). Fit the wheel cover onto the rim making sure the valve stem aligns with the indent in the ring on the back...
Page 238: Technical Specifications
Ib-ft (Nm) M12 x 1.5 100 (135) Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after any wheel disturbance (such as tire rotation, changing a flat tire, wheel removal).
Page 239: Capacities And Specifications
Capacities and Specifications ENGINE SPECIFICATIONS - 1.6L Engine Specifications Cubic inches Required fuel Minimum 87 octane Compression ratio 10.0:1 Spark plug gap 0.027-0.031 in. (0.70-0.80 mm) Drivebelt Routing E161372 ENGINE SPECIFICATIONS - 2.5L Engine Specifications Cubic inches Required fuel Minimum 87 octane Compression ratio 9.7:1 Spark plug gap...
Page 240: Motorcraft Parts - 1.6L
Capacities and Specifications Drivebelt Routing E161383 A. Long drivebelt is closest to the engine B. Short drivebelt is farthest from the engine MOTORCRAFT PARTS - 1.6L Component Part Number FA-1908 Air filter element FL-910S Oil filter SP-532 Spark plugs Cabin air filter FP-70 (front) FP-75 (auxiliary AC) Windshield wiper blade...
Page 241: Capacities And Specifications
For spark plug replacement, see an authorized dealer. Replace the spark plugs at the appropriate intervals. Note: Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle, such as Motorcraft or equivalent replacement parts. The vehicle warranty may be void for any damage to the engine if the correct spark plugs are not used.
Page 242: Motorcraft Parts - 2.5L
For spark plug replacement, see an authorized dealer. Replace the spark plugs at the appropriate intervals. Note: Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle, such as Motorcraft or equivalent replacement parts. Your warranty may be void for any damage to the engine if the correct spark plugs are not used.
Page 243: Vehicle Identification Number
Capacities and Specifications VEHICLE IDENTIFICATION Make, vehicle line, series, body NUMBER type Engine type The vehicle identification number is Check digit located on the left-hand side of the instrument panel. Model year Assembly plant Production sequence number VEHICLE CERTIFICATION LABEL E142476 Please note that in the graphic, XXXX is representative of your vehicle identification...
Page 244: Transmission Code Designation
Capacities and Specifications TRANSMISSION CODE DESIGNATION E142806 The transmission code is on the Safety Compliance Certification Label. The following table shows the transmission code along with the transmission description. Code Description Six-speed automatic trans- mission 6R80 Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 245: Audio System
Audio systems capable of recognizing and compact discs may not function correctly playing MP3 and WMA individual tracks when used in Ford CD players. and folder structures work as follows: • There are two different modes for MP3...
Page 246: Audio Unit - Vehicles With: Premium Am/Fm/Cd
Audio System • MP3 and WMA folder mode represents AUDIO UNIT - VEHICLES WITH: a folder structure consisting of one PREMIUM AM/FM/CD level of folders. The CD player numbers all MP3 and WMA tracks on the disc EQUIPPED) (noted by the MP3 or WMA file extension) and all folders containing WARNING MP3 and WMA files, from F001 (folder)
Page 247: Audio System
Audio System E156662 - TUNE +: Press this button to manually search through the radio frequency band. Eject: Press this button to eject a CD. DISP: Press this button to switch the display screen off. SEEK: Press this button to go to the next station up or down the radio frequency band or the next or previous track on a CD.
Page 248: Audio Unit - Vehicles With: Am/Fm/Cd/Sync
Audio System Note: You can operate your audio system AUDIO UNIT - VEHICLES WITH: for up to one hour after you switch the AM/FM/CD/SYNC (IF EQUIPPED) ignition off. Press the on and off control to operate the system with the ignition turned WARNING off.
Page 249 Audio System Eject: Press this button to eject a CD. Cursor arrows: Press these buttons to scroll through on screen audio system choices. OK: Press this button to confirm menu selections. Information: Press this button to access any available radio or CD information. TUNE - and TUNE +: Press these buttons to manually search the frequency band.
Page 250: Audio Unit - Vehicles With: Am/Fm/Cd/Sync/Satellite Radio
Audio System Note: You can operate your audio system AUDIO UNIT - VEHICLES WITH: for up to one hour after you switch the AM/FM/CD/SYNC/SATELLITE ignition off. Press the on and off control to RADIO operate the system with the ignition turned (IF EQUIPPED) off.
Page 251 Audio System Eject: Press this button to eject a CD. Cursor arrows: Press these buttons to scroll through on screen audio system choices. OK: Press this button to confirm menu selections. Information: Press this button to access any available radio or CD information. TUNE - and TUNE +: Press these buttons to manually search the frequency band.
Page 252: Audio Unit - Vehicles With: Am/Fm
Audio System AUDIO UNIT - VEHICLES WITH: WARNING AM/FM Driving while distracted can result in (IF EQUIPPED) loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road.
Page 253 Audio System Numeric keypad: Press the button to recall a previously stored station. To store a favorite station press and hold until the sound returns. Clock: Press the button to select clock setup. RDS: Press the button to toggle between displaying the radio station frequency or radio station name.
Page 254: Digital Radio
Audio System AUX Button 3. Press and hold one of the preset buttons. The audio unit will also mute Connect your media device to the audio momentarily as confirmation. unit. See Media Hub (page 256). You can repeat this on each frequency Select your media device as the audio band and for each preset button.
Page 255 Audio System When HD Radio broadcasts are active, you • Memory presets allow you to save an can access the following functions: active channel as a memory preset. Touch and hold a memory preset slot • Scan allows you to hear a brief until the sound returns.
Page 256: Satellite Radio
SIRIUS® broadcasts a variety of music, HD Radio logos are proprietary trademarks news, sports, weather, traffic and of iBiquity Digital Corp. Ford Motor entertainment satellite radio channels. For Company and iBiquity Digital Corp. are not more information and a complete list of...
Page 257: Satellite Radio Reception Factors
Ford Motor Company shall not be of your vehicle. See an authorized dealer responsible for any such programming for availability.
Page 258 Audio System Message When in satellite radio mode, select: Options Troubleshooting Message Condition Action Acquiring… Radio requires more than No action required. This two seconds to produce message should disappear audio for the selected shortly. channel. Satellite antenna fault There is an internal module If this message does not or system failure present.
Page 259: Audio Input Jack
Audio System 2. Plug the extension cable from the AUDIO INPUT JACK (IF EQUIPPED) portable music player into the auxiliary input jack. WARNINGS 3. Switch the radio on. Select either a Driving while distracted can result in tuned FM station or a CD. loss of vehicle control, accident and 4.
Page 260: Audio Troubleshooting
Audio System USB ports Audio input SD card slot E163858 AUDIO TROUBLESHOOTING Audio unit display Rectification Please check CD General error message for CD fault conditions. For example cannot read the CD, data-CD inserted, etc. Make sure the disc is loaded correctly. Clean and re-try, or replace disc with known music disc.
Page 261: Sync
SYNC (If Equipped) GENERAL INFORMATION • Use the advanced voice recognition SYNC is an in-vehicle communications system system that works with your Bluetooth-enabled cellular phone and • Charge your USB device (if your device portable media player. This allows you to: supports this).
Page 262 SYNC (If Equipped) Times are subject to change due to When using SYNC: holidays. • Do not operate playing devices if the power cords or cables are broken, split SYNC Owner Account or damaged. Place cords and cables out of the way, so they do not interfere Why do I need a SYNC owner account? with the operation of pedals, seats, •...
Page 263: Using Voice Recognition
Make sure the interior of your vehicle is vehicle's SYNC module. Ford Motor as quiet as possible. Wind noise from Company and Ford of Canada will not open windows and road vibrations may access the system data for any purpose...
Page 264: System Interaction And Feedback
SYNC (If Equipped) Voice command If you want the system to carry out the following (phone | Blackberry | Make calls. iPhone | Mobile) Services Access the SYNC Services portal. SYNC Return to the main menu. (USB [stick] | iPod | MP3 Access the device connected to your USB port.
Page 265 SYNC (If Equipped) When prompted say the following: Voice command If you want the system to carry out the following voice settings Followed by either of the following: interaction mode novice Provide more detailed interaction and guidance. interaction mode Provide less audible interaction and more tone prompts. advanced The system defaults to the standard interaction mode.
Page 266: Using Sync With Your Phone
SYNC (If Equipped) Voice command If you want the system to carry out the following media candidate lists off Make a best guess from the media candidate list. You may still occasionally be asked questions. media candidate lists on Clarify your voice command for media candidates. phone candidate lists off Make a best guess from the phone candidate list.
Page 267 SYNC (If Equipped) Pairing Subsequent Phones "PHONE" Note: Make sure to switch on the ignition "Call <name> on mobile OR cell" and the radio. Put the transmission in position P (automatic transmission) or "Call <name> on other" neutral with the parking brake applied (manual transmission).
Page 268: Making Calls
SYNC (If Equipped) Phone book commands: When you ask "MENU" SYNC to access things such as a phonebook name or number, the "(Phone) settings (set) ringer 3" requested information appears in the "(Phone) settings (set) ringer off" display to view. Press the phone button and say, "Call"...
Page 269: Phone Options During An Active Call
SYNC (If Equipped) Phone Options during an Active menu options. Call Press MENU during an active call. During an active call, you have more menu 2. After selecting Active Call Menu, press features that become available, such as putting a call on hold or joining calls. Use 3.
Page 270 SYNC (If Equipped) When you select: You can: 3. Press the phone button to call the selection. Return Exit the current menu. Press the phone button to enter the Accessing Features through the phone menu. Phone Menu 2. Scroll to cycle through: SYNC's phone menu allows you to redial a number, access your call history and phonebook and sends text messages as...
Page 271 SYNC (If Equipped) When you select: You can: View your phone's status, set ring tones, select your Phone Settings message notification, change phone book entries and automatically download your cellular phone among other features. Access the SYNC Services portal where you can request SYNC Services various types of information, traffic reports and directions.
Page 272 SYNC (If Equipped) When a new message arrives, an audible Scroll to select from the following options: tone sounds and the display indicates you • Send Text Message? allows you to have a new message. You have these send a new text message based on a options: pre-defined set of 15 messages.
Page 273: Accessing Your Phone Settings
OK again to confirm when signature: "This message was sent the system asks if you would like to from my <Ford or Lincoln>". send the message. The system sends Pre-defined text message options Can't talk right now...
Page 274 SYNC (If Equipped) When you select: You can: Press OK to select and scroll to view the information. When done, press OK again to return to the phone status menu. Set Ringer Select which ring tone sounds during an incoming call (one of the system's or your phone's).
Page 275: System Settings
SYNC (If Equipped) When you select: You can: Select Off if you do not want to download your phonebook every time your phone connects to SYNC. Your phonebook, call history and text messages can only be accessed when your specific phone is connected to SYNC. Return Exit the current menu.
Page 276 SYNC (If Equipped) If you select: You can: Press OK and scroll to toggle between On and Off. Make a selection, and then press OK. Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetooth features. Delete Device Delete a paired phone.
Page 277 SYNC (If Equipped) If you select: You can: 2. Press OK when the desired selection appears in the display. If you change the language setting, the display indicates that the system is updating. When complete, SYNC takes you back to the Advanced menu. Factory Defaults Return to the factory default settings.
Page 278: Sync Applications And Services
SYNC (If Equipped) SYNC APPLICATIONS AND WARNINGS Always place your phone in a secure SERVICES (IF EQUIPPED) location in your vehicle so it does not become a projectile or get damaged In order for the following features to work, in a crash. Failure to do so may cause your cellular phone must be compatible serious injury to someone or damage the with SYNC.
Page 279 SYNC (If Equipped) Setting 911 Assist On In the Event of a Crash Press the phone button to enter the Not all crashes will deploy an airbag or phone menu. activate the fuel pump shut-off (the triggers for 911 Assist). If a connected cell 2.
Page 280: Vehicle Health Report
SYNC (If Equipped) 911 Assist Privacy Notice Note: This feature may not function properly if you have enabled caller ID When you turn on 911 Assist, it may blocking on your cellular phone. Before disclose to emergency services that your running a report, review the Vehicle Health vehicle has been in a crash involving the Report Privacy Notice.
Page 281 Return: Press OK to exit the menu. Run Report? Press OK for SYNC to run a health report of your vehicle's diagnostic systems and send the results to Ford where it combines with scheduled maintenance information, open recalls and other field service actions and vehicle inspec- tion items that still need servicing from an authorized dealer.
Page 282 SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Note: This feature does not function Ford or its service providers to collect your properly if you have enabled caller ID vehicle travel information or other blocking on your cellular phone. Make sure...
Page 283 SYNC (If Equipped) Connecting to SYNC Services Using assist you by searching for businesses the Phone Menu by name or by category, residential addresses by street address or by Press the phone button to enter the name or specific street intersections. phone menu.
Page 284: Sync Applink
SYNC (If Equipped) SYNC Services quick tips Personalizing You can personalize your Services feature to provide quicker access to your most used or favorite information. You can save address points such as work or home. You can also save favorite information like sports teams or a news category.
Page 285: Using Sync With Your Media Player
SYNC (If Equipped) To Access Using the Media Menu USING SYNC WITH YOUR MEDIA PLAYER Press the AUX button on the center console. You can access and play music from your 2. Press MENU to access the SYNC digital music player over your vehicle's menu.
Page 286: What's Playing
SYNC (If Equipped) Press OK and scroll through selections of: "USB" • Play All "Play playlist <name>" • Albums • Genres "Play previous folder" • Playlists "Play previous track" • Tracks • Explore USB "Play song <name>" • Similar Music "Play track <name>"...
Page 287 SYNC (If Equipped) <name> is a dynamic listing, meaning that "USB" it could be the name of anything, such as "Similar music" a group, artist or song. This voice command is not available until "What's playing?" indexing is complete. This voice command is only available in folder mode.
Page 288: Media Menu Features
SYNC (If Equipped) Media Menu Features and also to add, connect or delete devices. Press AUX and then MENU to enter The media menu allows you to select your the media menu. media source, how to play your music (such as by artist, genre, shuffle or repeat), 2.
Page 289: Accessing Your Play Menu
SYNC (If Equipped) When you select: You can: System Settings Access Bluetooth Device menu listings (Add, Connect, Set as Primary, On and Off, Delete) as well as Advanced menu listings (prompts, languages, defaults, master reset, install application and system information). Exit Media Menu Press OK to exit the media menu.
Page 290 SYNC (If Equipped) When you select: You can: 1. Press OK to select. You can select to play All Artists or any indexed artist. 2. Scroll to choose the desired artist. Press OK. Albums Sort all indexed media by albums. If there are fewer than 255 indexed albums, the system lists them alphabetically in flat file mode.
Page 291 SYNC (If Equipped) When you select: You can: Press OK to select. The system creates a new list of similar songs and begins playing. This feature does not include tracks with incomplete metadata information. Return Exit the current menu. With certain playing devices, if your metadata tags are not populated, the tracks are not available in voice recognition, play menu or similar music.
Page 292 SYNC (If Equipped) When you select: You can: Press OK to select. Return Exit the current menu. This is a speed-dependent feature. Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetooth features. Press AUX and then MENU to enter Advanced the media menu.
Page 293: Sync Troubleshooting
SYNC (If Equipped) When you select: You can: Master Reset Completely erase all information stored on SYNC (all phonebook, call history, text messages and all paired devices) and return to the factory default settings. Application Download new software applications (if available) and then load the desired applications through your USB port.
Page 294 SYNC (If Equipped) Phone issues Issue Possible cause(s) Possible solution(s) The system says Phonebook This may be a limitation on Try pushing your phonebook Downloaded but the your phone's capability. contacts to SYNC by using phonebook in SYNC is the Add Contacts feature. empty or missing contacts.
Page 295 SYNC (If Equipped) Phone issues Issue Possible cause(s) Possible solution(s) This may be a possible Try turning off the device, phone malfunction. resetting the device or removing the device's battery, then trying again. USB and media issues Issue Possible cause(s) Possible solution(s) I am having trouble This may be a possible...
Page 296 SYNC (If Equipped) USB and media issues Issue Possible cause(s) Possible solution(s) The file may be corrupted. Some devices require you to The song may have copy- change the USB settings right protection, which does from mass storage to MTP not allow it to play.
Page 297 SYNC (If Equipped) Vehicle Health Report and Services (Traffic, Directions and Information) issues Issue Possible cause(s) Possible solution(s) Turn off ID blocker on your phone as the system recog- nizes you by your phone number. Make sure the currently connected phone is the same one that is registered on your SYNCMyRide account.
Page 298 SYNC (If Equipped) Voice command issues Issue Possible cause(s) Possible solution(s) If the song titles are in all CAPS, you have to spell them. LOLA requires you to say "L-O-L-A". Do not use special charac- ters in the title. The system does not recognize them.
Page 299: Myford Touch
MyFord Touch (If Equipped) GENERAL INFORMATION WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 300: Myford Touch
MyFord Touch (If Equipped) This system uses a four-corner strategy to SETTINGS provide quick access to several vehicle E142607 features and settings. The touchscreen provides easy interaction with your cell Press to select any of the following: phone, entertainment, information and •...
Page 301 MyFord Touch (If Equipped) Using the Audio Controls • Seek/call accept: Use as you normally would in media and phone Depending on your vehicle, it may also modes. have the following controls: • Seek/call reject: Use as you normally • Power: Switch the media features on would in media and phone modes.
Page 302 MyFord Touch (If Equipped) Speed-restricted Features • Do not attempt to service or repair the system. Have your vehicle checked by Some features of this system are restricted an authorized dealer. from use unless your vehicle is stationary. • Do not operate media devices if the •...
Page 303 How to Use Voice Commands vehicle's SYNC module. Ford Motor Company and Ford of Canada do not Press the voice command icon. access the system data for any purpose After the tone, speak your voice...
Page 304 MyFord Touch (If Equipped) These voice commands can be said at any time during a voice command session "Go back" "Cancel" "Exit" "Help" • Speak naturally, without long pauses What Can I Say? between words. To access the available voice commands •...
Page 305 MyFord Touch (If Equipped) Available Voice Commands "CD list of commands" "Travel link list of commands" "Climate control list of commands" "USB list of commands" "List of commands" "Voice instructions list of commands" "Voice settings list of commands" "Navigation list of commands" "Phone list of commands"...
Page 306 MyFord Touch (If Equipped) Voice command settings "Interaction mode novice" "Interaction mode advanced" "Confirmation prompts on" "Confirmation prompts off" "Phone candidate lists on" "Phone candidate lists off" "Media candidate lists on" "Media candidate lists off" "Help" Using Voice Commands with the Touchscreen Options The voice command system has a dual mode feature which allows you to switch...
Page 307: Settings
MyFord Touch (If Equipped) SETTINGS E161968 Clock Display Sound Vehicle Settings Help Note: If the battery has been disconnected, Under this menu, you can set your vehicle needs to acquire a GPS signal your clock, access and adjust the to update the clock. Once your vehicle E142607 display, sound and vehicle acquires the signal, it may take a few...
Page 308 MyFord Touch (If Equipped) From this screen, you can also make other Uploading Photos for Your Home adjustments such as 12-hour or 24-hour Screen Wallpaper mode, activate GPS time synchronization Note: You cannot load photos directly from and have the system automatically update your camera.
Page 309 MyFord Touch (If Equipped) • Speed Compensated Volume Rear View Camera • DSP. This menu allows you to access settings for your rear view camera. Note: Your vehicle may not have these sound settings. To make adjustments using the touchscreen, press: Vehicle E142607 Settings icon.
Page 310 MyFord Touch (If Equipped) System Settings icon. 2. Settings. To access, press: 3. System. E142607 Then select from the following: System Language Select to have the touchscreen display in English, Spanish or French. Distance Select to display units in kilometers or miles. Temperature Select to display units in Celsius or Fahrenheit.
Page 311 MyFord Touch (If Equipped) Voice Control Note: Even with confirmation prompts turned off, the system may occasionally ask you to confirm settings. Media Candidate Lists Candidate lists are possible results from your voice commands. The system simply makes a best guess at your request with these turned off.
Page 312 MyFord Touch (If Equipped) Navigation Settings icon, 2. Settings, To access, press: 3. Navigation, E142607 Then select from the following: Navigation Map Preferences Turn breadcrumbs on and off. Have the system display your turn list top to bottom or bottom to top. Turn the Parking POI notification on and off.
Page 313 MyFord Touch (If Equipped) Navigation Have the system display areas with snow and ice on the road may occur. Have the system display any smog alerts. Have the system display weather warnings. Have the system display where there may be reduced visibility.
Page 314 MyFord Touch (If Equipped) Phone Internet Data Connection If compatible with your phone, you can adjust your internet data connection. Select to make your connection profile with the personal area network or to turn off your connection. You can also choose to adjust your settings or have the system always connect, never connect when roaming or query on connect.
Page 315 MyFord Touch (If Equipped) Wi-Fi Gateway (Access Point) Settings allows you to view and change settings for using SYNC as the internet gateway. Gateway (Access Point) Device List allows you to view recent connections to your Wi-Fi system. USB Mobile Broadband Instead of using Wi-Fi, your system can also use a USB mobile broadband connection to access the internet.
Page 316 MyFord Touch (If Equipped) Help Where Am I? View your vehicle's current location, if your vehicle is equipped with navigation. If your vehicle is not equipped with navigation, nothing displays. System Information Touchscreen system serial number Your vehicle identification number (VIN) Touchscreen system software version Navigation system version Map database version...
Page 317: Entertainment
MyFord Touch (If Equipped) ENTERTAINMENT E161892 AM 1, and AM AST FM 1, FM 2 and FM AST SIRIUS Touch this button to scroll down for more options, such as SD Card, BT Stereo and Line In These buttons change with the media mode you are in. Radio memory presets and CD controls.
Page 318 MyFord Touch (If Equipped) "BROWSE" within devices "Browse" "Browse <league> games" "Browse <Sirius category> channels" "Browse SD card" "Browse Sirius channel guide" "Browse USB" "Help" If you only say, "Browse", you can then say any commands in the following chart. This command is only usable if you have an active subscription to SIRIUS®...
Page 319 MyFord Touch (If Equipped) Sample commands "<87.9-107.9>" "<530-1710>" "<Channel name>" "AM <530-1710>" "FM <87.9-107.9>" "Play [album] <name>" "Play [artist] <name>" "Play [genre] <name>" "Play [playlist] <name>" "Play [song] <name>" "Play <name>" "Play <name (song or album)> by <artist name>" "Sirius <0-223>" "Sports games"...
Page 320 MyFord Touch (If Equipped) TAG Button HD Radio This feature is available when HD Radio is Touch this button to turn HD Radio on. The on, and allows you to tag a song to light on the button illuminates when the download later.
Page 321 MyFord Touch (If Equipped) The system automatically saves the song's information and transfers it to your portable music player (if supported) when you connect it to the system. The system automatically transfers the tag to your player (if already connected) and a pop-up confirms the transfer.
Page 322 MyFord Touch (If Equipped) HD Radio Reception and Station Troubleshooting Potential reception issues Reception area If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again.
Page 323 HD Radio logos are proprietary trademarks E142599 steering wheel controls. When of iBiquity Digital Corp. Ford Motor prompted, say any of the following Company and iBiquity Digital Corp. are not commands. responsible for the content sent using HD Radio technology.
Page 324 MyFord Touch (If Equipped) "RADIO" "<87.9-107.9>" "FM autoset preset <#>" "FM preset <#>" "<87.9-107.9> HD" "<530-1710>" "FM 1" "AM" "FM 1 preset <#>" "AM <530-1710>" "FM 2" "AM autoset" "FM 2 preset <#>" "AM autoset preset <#>" "HD <#>" "AM preset <#>" "Preset <#>"...
Page 325 MyFord Touch (If Equipped) "TUNE" "<87.9-107.9>" "HD <#>" "FM" "Preset <#>" "FM <87.9-107.9>" "Help" "FM <87.9-107.9> HD <#>" If available • Press play or pause to play or pause SIRIUS® Satellite Radio (If the audio. Activated) • Press Replay to return to live audio if Press the lower left corner of the you have been using the feature to touchscreen, and then select the...
Page 326 This feature allows you to select Artists, at any time, with or without notice to you. Titles and Teams that you would like the Ford Motor Company shall not be system to alert you to when they are responsible for any such programming playing on other channels.
Page 327 MyFord Touch (If Equipped) Satellite Radio Electronic Serial Number ESN:XXXXXXXXXXXX). To access your (ESN) ESN, press the bottom left corner of the touchscreen, then Press: You need your ESN to activate, modify or track your satellite radio account. The ESN SIRIUS.
Page 328 MyFord Touch (If Equipped) Troubleshooting tips Radio display Cause Action No Signal. The signal is lost from the The signal is blocked. When SIRIUS satellite or SIRIUS you move into an open area, tower to your vehicle the signal should return. antenna.
Page 329 MyFord Touch (If Equipped) "SIRIUS" "SAT 1 Preset <#>" "Tune" "SAT 2" "Help" If you have said "Sports game", see the following "Sports game" chart. If you have said "Tune", see the following "Tune" chart. "SPORTS GAME" "Tune to the <college name> game" "Tune to the <team city>...
Page 330 MyFord Touch (If Equipped) • Bass • Midrange Press the lower left corner of the • Treble touchscreen and press the CD E142611 tab. • Balance and Fade • DSP (Digital Signal processing) You can also advance and reverse the •...
Page 331: Sd Card Slot And Usb Port
MyFord Touch (If Equipped) "CD" "Repeat off" "Repeat track" "Shuffle" "Shuffle CD" "Shuffle folder" "Shuffle off" "Help" This applies to WMA or MP3 files only. SD Card Slot and USB Port SD Card Note: Your SD card slot is spring-loaded. To remove the SD card, press the card in and the system ejects it.
Page 332 MyFord Touch (If Equipped) This feature allows you to plug in media • Occupancy Mode playing devices, memory sticks, flash drives • Speed Compensated Volume. or thumb drives, and charge devices if they Note: Your vehicle may not have all these support this feature.
Page 333 MyFord Touch (If Equipped) "USB" or "SD CARD" "Play podcast episode <name>" "Browse" "Next" "Play similar music" "Pause" "Play song <name>" "Play" "Play TV show <name>" "Play album <name>" "Play TV show episode <name>" "Play all" "Play video <name>" "Play artist <name>" "Play video podcast episode <name>"...
Page 334 MyFord Touch (If Equipped) "BROWSE" "Album <name>" "All video podcasts" "All albums" "All videos" "All artists" "Artist <name>" "All audiobooks" "Audiobook <name>" "All authors" "Author <name>" "All composers" "Composer <name>" "All folders" "Folder <name>" "All genres" "Genre <name>" "Playlist <name>" "All movies"...
Page 335: Phone
MyFord Touch (If Equipped) Bluetooth Audio Bluetooth Audio Voice Commands If you are listening to a Bluetooth Your system allows you to stream audio audio device, press the voice over your vehicle's speakers from your E142599 button on the steering wheel connected, Bluetooth-enabled cellular control.
Page 336: Pairing Your Phone For The First Time
MyFord Touch (If Equipped) Hands-free calling is one of the main The first thing you must do to use the features of SYNC®. Once you pair your phone features of SYNC is to pair your phone, you can access many options using Bluetooth-enabled cellular phone with the touchscreen or voice commands.
Page 337 MyFord Touch (If Equipped) 2. Settings. Phone 3. BT Devices. Touch this button to access the on-screen numerical pad to enter a number and place 4. Add Device. a call. During an active call, you can also 5. When prompted on your phone's choose to: display, enter the six-digit PIN provided •...
Page 338 MyFord Touch (If Equipped) Note: This is a phone-dependent feature. 2. Select Messaging. If your phone does not support downloading 3. Choose from the following: call history using Bluetooth, SYNC keeps • Listen (speaker icon) track of calls made with the SYNC system. •...
Page 339: Phone Settings
MyFord Touch (If Equipped) Text message options I’m ahead of schedule, so I’ll be there early. I’m outside. I’ll call you when I get there. Thanks Stuck in traffic. Call me later. Bluetooth Devices Receiving a Text Message Touch this tab to connect, disconnect, add Note: If you select View and your vehicle is or delete a device, as well as save it as a traveling over 3 mph (5 km/h), the system...
Page 340 MyFord Touch (If Equipped) Text Message Notification Manage Phonebook Select a text message notification, if Touch this button to access features such supported by your phone. Choose from as automatic phonebook download, possible system alert tones, re-download your phonebook, add text-to-speech or silent.
Page 341: Information
MyFord Touch (If Equipped) "PHONE" "Help" "Hold call off" "Hold on" These commands are only available during an active call. If you say "Messages", see the following "Messages" chart for additional commands. "MESSAGES" "Call" "Forward text messages" "Listen to text message <#>" "Listen to text messages"...
Page 342 Standard phone www.SYNCMyRide.com. If you do not want and message rates may apply. Subscription Ford or its service providers to collect your may be required. You must also have the vehicle travel information or other active SYNC Services Bluetooth-enabled...
Page 343 MyFord Touch (If Equipped) SYNC Services uses advanced vehicle 2. Once connected, follow the voice sensors, integrated GPS technology and prompts to request your desired comprehensive map and traffic data, to Service, such as "Traffic" or give you personalized traffic reports, "Directions".
Page 344 MyFord Touch (If Equipped) If your vehicle is not equipped with If you miss a turn, SYNC automatically asks Navigation: if you want the route updated. Just say, "Yes" when prompted and the system • Turn-by-turn directions appear in the delivers a new route to your vehicle.
Page 345 Sirius Travel Link. Touch this button to view scores and schedules from a variety of sports. You can Note: Neither Sirius nor Ford is responsible also save up to 10 favorite teams for easier for any errors or inaccuracies in the Sirius access.
Page 346 MyFord Touch (If Equipped) Ski Conditions Sports-related commands Touch this button to view ski conditions "My teams" for a specific area. "NBA" Sirius Travel Link Voice Commands "NFL" Press the voice button on the steering wheel controls. When "NHL" E142599 prompted, say any of the "WNBA"...
Page 347 MyFord Touch (If Equipped) Note: The system alerts you to any Additional sports-related voice messages by turning the information icon commands yellow. After you read or delete the messages, the icon returns to white. "My teams schedule" "My teams scores" Calendar "NBA headlines"...
Page 348 MyFord Touch (If Equipped) Note: Before setting this feature on, make You can also access 911 Assist sure that you read the 911 Assist Privacy E142607 Notice later in this section for important information. • Pressing the Settings icon > Settings >...
Page 349 MyFord Touch (If Equipped) Vehicle Health Report Before making the call: (If Equipped) • SYNC provides a short window of time WARNING (about 10 seconds) to cancel the call. If you fail to cancel the call, SYNC Always follow scheduled attempts to dial 911.
Page 350: Navigation
Vehicle Health Report Privacy Notice then the Dest button when it appears. When you create a Vehicle Health Report, Choose any of the following: Ford Motor Company may collect your cellular phone number (to process your Destination report request) and diagnostic information about your vehicle.
Page 351 MyFord Touch (If Equipped) You can cancel the route or have the Destination system demo the route for you. Select Route Prefs to set route preferences like Emergency avoiding freeways, tollroads, ferries and Street Address car trains as well as to use or not use high-occupancy vehicle lanes.
Page 352 MyFord Touch (If Equipped) Main categories Recreation & Sports Government Domestic Services E142634 Subcategories cityseekr, when available, is a service that Restaurant provides more information about certain points of interest such as restaurants, Golf hotels and attractions. Parking When you have selected a point of interest, the location and information appear, such Home &...
Page 353 MyFord Touch (If Equipped) Attraction Map Preferences Breadcrumbs Display your vehicle’s previously traveled E142639 route with white dots. Turn this feature ON This icon appears when your or OFF. selection exists in multiple categories within the system. Turn List Format E142640 Have the system display your turn list Top When you are viewing more information...
Page 354: Map Mode
MyFord Touch (If Equipped) Avoid Other traffic alert features allows you to turn on certain, or all, traffic icons on the These features allow you to choose to map such as road work, incident, accidents have the system avoid freeways, toll roads, and closed roads.
Page 355 MyFord Touch (If Equipped) Re-center the map by pressing this icon whenever you scroll the E146188 map away from your vehicle’s current location. Auto Zoom Press the green bar to access map mode, then select the + or - zoom button to bring up the zoom level and Auto buttons on the touchscreen.
Page 356 MyFord Touch (If Equipped) Home indicates the location on Set as Dest the map currently stored as the Touch this button to select a scrolled home position. You can only save location on the map as your destination. E142649 one address from the Address You may scroll the map by pressing your Book as your Home entry.
Page 357: Navigation Map Updates
1-800-NAVMAPS (in "Navigation voice volume decrease" Mexico, call 01-800-557-5539) or going to www.navigation.com/ford. You need to "Navigation voice volume increase" specify the make and model of your vehicle to determine if there is an update available.
Page 358 MyFord Touch (If Equipped) Navigation system voice commands "NAVIGATION" "Zoom out" "Zoom maximum" "Help" "Zoom province" "Zoom state" These commands are only available when a navigation route is active. "Zoom street" If you say "Destination", you can then say "Zoom to <distance>" any command in the following "Destination"...
Page 359: Accessories
• The remainder of your new vehicle manufacturer's limited warranty details, limited warranty and request a copy of the Ford Licensed Accessories product limited warranty from Contact an authorized dealer for details the accessory manufacturer. and a copy of the warranty.
Page 360 • If you or an authorized Ford dealer add any non-Ford custom electrical or electronic accessories or components to your vehicle, you may adversely affect battery performance and...
Page 361: Appendices
The • You have acquired a device ("DEVICE") additional software and services of that includes software licensed by Ford third party origin, as well as associated Motor Company and its affiliates media, printed materials, and "online"...
Page 362 Certificate(s) of Authenticity), and the the process. Neither FORD MOTOR recipient agrees to the terms of this COMPANY nor its suppliers shall be EULA. If the SOFTWARE is an upgrade,...
Page 363 SOFTWARE ("Supplemental may collect and use technical Components"). information gathered in any manner as If FORD MOTOR COMPANY or third party part of product support services related software and services suppliers provide or to the SOFTWARE or related services. make available to you Supplemental...
Page 364 DEVICE. electronic form, you may print one copy of UPGRADES AND RECOVERY MEDIA: such electronic documentation. If the SOFTWARE is provided by FORD EXPORT RESTRICTIONS: You MOTOR COMPANY separate from the acknowledge that the SOFTWARE is DEVICE on media such as a ROM chip, CD subject to U.S.
Page 365 Adobe TRADEMARKS: This EULA does not grant you any rights in connection with any Contains Adobe® [Flash® Player] or trademarks or service marks of FORD [AIR®] technology by Adobe Systems MOTOR COMPANY, MS, Microsoft Incorporated. This [Licensee Product] Corporation, third party software or service contains [Adobe®...
Page 366 Appendices Use of Speech Recognition Functions: WARNING Speech recognition software is inherently Operating certain parts of this a statistical process which is subject to system while driving can distract errors. It is your responsibility to monitor your attention away from the road, any speech recognition functions included and possibly cause an accident or other in the system and address any errors.
Page 367 Appendices Potential Map Inaccuracy: Maps used places you in an unsafe situation, or directs by this system may be inaccurate because you into an area that you consider to be of changes in roads, traffic controls or unsafe, do not follow such instructions; (c) driving conditions.
Page 368 Appendices 4. Disclaimers any termination or expiration of this Agreement. You agree that you will use the To the fullest extent permissible pursuant TeleNav Software only for your personal to applicable law, in no event will TeleNav, business or leisure purposes, and not to its licensors and suppliers, or agents or provide commercial navigation services to employees of any of the foregoing, be...
Page 369 Appendices 5. Limitation of Liability Commercial Arbitration Rules of the American Arbitration Association, and the TO THE EXTENT PERMITTED UNDER judgment upon the award rendered by the APPLICABLE LAW, UNDER NO arbitrator may be entered by any court CIRCUMSTANCES SHALL TELENAV OR having jurisdiction.
Page 370 Appendices 8. Miscellaneous If any provision herein is held unenforceable, then such provision will be This Agreement constitutes the entire modified to reflect the intention of the agreement between TeleNav and you with parties, and the remaining provisions of respect to the subject matter hereof. this Agreement will remain in full force and effect Except for the limited licenses expressly...
Page 371 Appendices installed, copied, or used the Data, you reproduce, copy, modify, decompile, must contact your retailer or NAVTEQ disassemble or reverse engineer any North America, LLC ("NT") within thirty portion of this Data, and may not transfer (30) days of purchase for a refund of your or distribute it in any form, for any purpose, purchase price.
Page 372 Appendices OR SAVINGS, OR ANY OTHER DIRECT, WARNING INDIRECT, INCIDENTAL, SPECIAL OR This Data may contain inaccurate or CONSEQUENTIAL DAMAGES ARISING incomplete information due to the OUT OF YOUR USE OF OR INABILITY TO passage of time, changing USE THIS DATA, ANY DEFECT IN THIS circumstances, sources used and the DATA, OR THE BREACH OF THESE TERMS nature of collecting comprehensive...
Page 373 Appendices Severability: You and NT agree that if any This Data is a commercial item as defined portion of this agreement is found illegal in FAR 2.101 or unenforceable, that portion shall be and is subject to the End User License severed and the remainder of the Agreement under Agreement shall be given full force and...
Page 374 Appendices The software from Gracenote (the become liable for any payment to you for "Gracenote Software") enables this device any information that you provide, including to do disc and music file identification and any copyrighted material or music file obtain music-related information, including information.
Page 375 Appendices WARRANTIES EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. NEITHER GRACENOTE WARRANTS THE RESULTS THAT WILL BE OBTAINED BY YOUR USE OF THE GRACENOTE SOFTWARE OR ANY GRACENOTE SERVER.
Page 376: Extended Service Plan (Esp)
3. BaseCARE - Covers 84 components. Transferable Coverage 4. PowertrainCARE - Covers 29 critical If you sell your vehicle before your Ford components. Extended Service Plan coverage expires, Ford Extended Service Plan is honored by you can transfer any remaining coverage all authorized Ford dealers in the U.S.
Page 377: Scheduled Maintenance
Premium Maintenance Plan that covers all Service Plan. Ford Extended Service Plan scheduled maintenance, and selected is the only service contract backed by Ford wear items. The coverage is prepaid, so Motor Company of Canada, Limited. you never have to worry about affording Depending on the plan you purchase, Ford your vehicle’s maintenance.
Page 378: Scheduled Maintenance
If you do not use Ford authorized parts they you sell or trade it. Keep all receipts for may not meet our specifications and completed maintenance with your vehicle.
Page 379: Owner Checks And Services
When the oil change message appears in Additives and Chemicals the information display, it is time for an oil This owner's manual and the Ford change. Make sure you perform the oil Workshop Manual list the recommended change within two weeks or 500 miles additives and chemicals for your vehicle.
Page 380: Multi-Point Inspection
Scheduled Maintenance Check every month Engine oil level. Function of all interior and exterior lights. Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months Battery connections. Clean if necessary. Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Page 381: Normal Scheduled Maintenance
Scheduled Maintenance Multi-Point inspection Accessory drive belt(s) Hazard warning system operation Battery performance Horn operation Engine air filter Radiator, cooler, heater and air conditioning hoses Exhaust system Suspension components for leaks or damage Exterior lamps operation Steering and linkage Tires (including spare) for wear and proper Fluid levels ;...
Page 382: Maintenance Intervals
Scheduled Maintenance When to expect the OIL CHANGE REQUIRED message Interval Vehicle use and example Normal Normal commuting with highway driving 7500-10000 miles No, or moderate, load or towing (12000-16000 km) Flat to moderately hilly roads No extended idling Severe Moderate to heavy load or towing 5000-7499 miles Mountainous or off-road conditions...
Page 383 Scheduled Maintenance At every oil change interval as indicated by the information display Inspect the tires, tire wear and measure the tread depth. Inspect the wheels and related components for abnormal noise, wear, looseness or drag. Do not exceed one year or 10000 miles (16000 kilometers) between service intervals. Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
Page 384: Special Operating Conditions Scheduled Maintenance
Scheduled Maintenance Perform the services shown in the SPECIAL OPERATING following tables when specified, or within CONDITIONS SCHEDULED 3000 miles (4800 kilometers) of a MAINTENANCE message indicating that an oil change is required appears in the information display. If you operate your vehicle primarily in any •...
Page 385 Ford specification WSL-M2C192-A, part synthetic fluid and light-duty trucks number F1TZ-19580-B, or equivalent. Add equipped with Ford-design axles are friction modifier XL-3 (EST-M2C118-A) or lubricated for life; do not check or change fluid unless a leak is suspected, service is...
Page 386: Scheduled Maintenance Record
Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified intervals and to record all vehicle service.
Page 387 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 388 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 389 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 390 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 391 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 392 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 393 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 394 Index Audio unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio......247 Audio unit - Vehicles With: AM/FM/CD/ SYNC.............245 See: Climate Control..........89 Audio unit - Vehicles With: AM/ About This Manual...........7 FM..............249 Protecting the Environment........7 AUX Button............251 Clock Button............251 See: Brakes............122 Frequency Band Buttons........250 ABS driving hints Menu Button............251 See: Hints on Driving With Anti-Lock...
Page 395 Index Cleaning the Exterior........202 Cleaning Plastic Exterior Parts.....203 Exterior Chrome..........202 Cabin Air Filter..........96 Stripes or Graphics (if equipped)....202 California Proposition 65......11 Underbody............203 Capacities and Specifications....236 Cleaning the Instrument Panel and Cargo Nets............136 Instrument Cluster Lens......204 Installing the Net..........136 Cleaning the Interior........204 Removing the Net..........137 Cleaning the Windows and Wiper Car Wash...
Page 396 System...............182 Engine Oil Dipstick - 2.5L......181 Fog Lamps - Front Engine Oil Dipstick........181 See: Front Fog Lamps........65 Engine Specifications - 1.6L.....236 Ford Credit............11 Drivebelt Routing..........236 (U.S. Only)..............11 Engine Specifications - 2.5L....236 Front Fog Lamps..........65 Front Passenger Sensing System....35 Drivebelt Routing..........237 Entertainment..........314...
Page 397 Index Fuse Specification Chart......167 Hints on Controlling the Interior Climate............93 Engine Compartment Fuse Box....167 Load Compartment Fuse Box......173 Cooling the Interior Quickly......94 Passenger Compartment Fuse Box....171 General Hints............93 Heating the Interior Quickly......94 Maximum Cooling Performance in Instrument Panel or Instrument Panel Gauges..............73 and Footwell Positions.........94 Engine Coolant Temperature Gauge.....73...
Page 398 Index Interior Lamps - Vehicles With: Locking and Unlocking.........49 Panoramic Roof Panel.......67 Auto lock and Auto unlock Feature....50 Center Mounted Lamp........67 Emergency Locking with the Key....51 Luggage Compartment Lamp......67 Locking and Unlocking the Doors From Side Mounted Lamp..........67 Inside..............49 Interior Lamps - Vehicles Without: Locking and Unlocking the Doors with the Panoramic Roof Panel......66 Key................49...
Page 399 Index Personal Safety System ......32 How Does the Personal Safety System Work?..............32 Navigation............347 Phone...............332 cityseekr..............349 Making Calls............334 Map Mode..............351 Pairing Subsequent Phones......333 Navigation Map Updates........354 Pairing Your Phone for the First Time..333 Navigation Voice Commands.......354 Phone Menu Options........334 Point of Interest (POI) Categories....348 Phone Settings...........336 Quick-touch Buttons........353 Phone Voice Commands........337...
Page 400 Index Rear Window Wiper and Washers..60 Rear Window Washer..........61 Rear Window Wiper..........60 Safety Belt Height Adjustment....28 Recommended Towing Weights.....147 Safety Belt Minder.........29 Calculating the Maximum Loaded Trailer Belt-Minder®............29 Weight...............148 Safety Belts............25 Reduced Engine Performance....154 Principle of Operation.........25 Refueling............114 Safety Belt Warning Lamp and Indicator Easy Fuel Capless Fuel System....115 Chime..............29...
Page 401 Index Starting a Gasoline Engine......110 Tire Care............210 Before starting the engine check the Glossary of Tire Terminology......211 following:............110 Information About Uniform Tire Quality Cold or Hot Engine..........110 Grading..............210 Engine Idle Speed after Starting....110 Information Contained on the Tire Flooded Engine............110 Sidewall.............212 Starting and Stopping the Engine..109 Temperature A B C..........211...
Page 402 Index Under Hood Overview - 1.6L.....179 Vehicle Care...........202 Under Hood Overview - 2.5L....180 Vehicle Certification Label.......240 USB Port............256 Vehicle Identification Number....240 Using Cruise Control........133 Vehicle Storage..........206 Switching Cruise Control Off......133 Battery..............207 Switching Cruise Control On......133 Body...............206 Using MyKey With Remote Start Brakes..............207 Systems............48 Cooling system...........207...
Page 403: Wheel Nuts
Index Washers See: Cleaning the Exterior......202 See: Wipers and Washers.........59 Waxing.............203 Wheel Nuts See: Changing a Road Wheel.......230 Wheels and Tires.........209 General Information.........209 Technical Specifications.........235 Windows and Mirrors........68 Windshield Washers........60 Windshield Wipers........59 Intermittent Wipe..........59 Speed Dependent Wipers........59 Winter Tires See: Using Winter Tires........225 Wipers and Washers........59 Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...