Trouble Shooting
Problem
The appliance is not working.
The removable paddle does not
turn.
Food is not cooking evenly.
The chips are not crispy enough.
The chips break up during
cooking.
The appliance is unusually noisy.
The paddle stops turning during
cooking.
Disposal Information
Disposal of old electrical appliances The European Directive 2002/96/EC on Waste Electrical and
Electronic Equipment (WEEE), requires that old household electrical appliances must not be disposed of in
normal unsorted municipal waste. Old appliances must be collected separately in order to optimise the
recovery and recycling of the materials they contain and reduce the impact on human health and
the environment. The crossed out "wheeled bin" symbol on the product reminds you of your
obligation, that when you dispose of the appliance it must be separately collected. Consumers
should contact their local authority or retailer for information concerning the correct disposal of
their old appliance.
Causes
The appliance is not plugged in.
The appliance is switched on but
does not work.
The motor is running but the
appliance does not heat up.
Paddle is not installed correctly
Paddle is installed correctly.
The paddle has not been installed.
The food has not been cut into
similar sized pieces.
The wrong variety of potatoes has
been used.
The potatoes are insufficiently
washed and / or not completely
dried.
The chips are too thick.
The potatoes used are recently
harvested and have a higher
water content.
The motor may not be working as
it should.
The paddle is not positioned
correctly.
11
Solution
Check that the appliance is
plugged in correctly.
Close the lid.
Contact our Customer Service
Department on 01473 271272.
Install paddle correctly.
Contact our Customer Service
Department on 01473 271272.
Fit the paddle.
Cut the food to similar sizes.
Choose a variety of potato
recommended for chips.
wash the potatoes for a long time
to remove excess starch, then
drain and dry them before
cooking. They must be completely
dry.
Cut the chips thinner.
Reduce the quantity of potatoes
being cooked and adjust the
cooking time accordingly.
Contact our Customer Service
Department on 01473 271272.
Use an oven glove, re-install the
paddle correctly and close the lid.
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