Solving Technical Problems - Samsung SM-316 User Manual

Solving Technical Problems

Problem
The COMBO drive is not Check that the power, audio and IDE cables are
correctly connected to the computer.
detected by the computer.
Change the IDE cable and reconnect it to the
After installing the COMBO
computer.
drive, the PC gets slower.
Preferably, connect a second IDE cable to the
COMBO drive in master mode.
Check the position of the jumper in the master/slave
select terminal.
The COMBO drive is not Reinstall the device driver or update it with the
latest version by downloading it from the
recognized by MS-DOS.
Samsung Web site.
- www.samsungodd.com
- www.samsungelectronics.com
The COMBO drive is not This case may occur when there is a Windows
installation problem; reinstall Windows.
detected by Windows.
No sound is heard from an Check whether the audio cable is correctly
connected to the sound output terminal on the
audio CD.
COMBO drive and the sound card CD-IN terminal.
Check that the sound card is operational.
Adjust the volume control.
Run the CD player supplied with Windows or your
sound card.
You can listen to the CD by connecting headphones
to the appropriate connector.
If you have installed the appropriate player, such as
Microsoft Windows Media Player, you can adjust the
volume using the headphone volume control on the
drive front panel.
If you select DIGITAL at CD Audio Play in Media
Player of Windows ME/XP, the earphone does not
appear in the Digital Mode.
A CD is not read or is read Check whether the CD is of good quality and clean it,
if necessary.
too slowly.
The disc compartment will Check that the power cable is correctly connected.
not open.
Power off and disconnect the PC.
Insert a pin or unfolded paper clip in the emergency
hole and push firmly until the disc compartment opens.
16
Meaning / Solution Problem
When the MPEG software Adjust the size of the replay screen.
plays a Video CD, the
After checking the display resolution, adjust it,
pictures are not regular and
if necessary.
the running speed is too slow.
The Disc is not in message is The computer may not recognize the disc if you
start playback too quickly after inserting the disc.
displayed even though a disc
Open and close the disc compartment and try again.
has been inserted.
Clean the disc and try again.
The COMBO drive is not The interface mode of the sound card is AT-BUS.
You must therefore connect the COMBO drive to
detected after it is connected
the IDE port on the PC mother board, rather than
to a sound card.
to the sound card, or install an E-IDE compatible
sound card.
17
Meaning / Solution