Faq - Better Rest SoClean 2 CPAP User Manual

1. Will my CPAP equipment be wet from
the SoClean? No. The SoClean disinfects with
activated oxygen. No fluids or water are used in
this process.
2. Is the SoClean harmful to me or the
environment? No. The activated oxygen
generator is always kept at a safe level and
never reaches the outside environment.
3. How do I know that my SoClean is truly
sanitizing? After the disinfecting process has
been successfully completed, the cycle indicator
light will shine green. Your CPAP equipment will
have a light, clean scent.
4. What if the scent the SoClean leaves is
too strong for me? If you have already treated
your equipment with the Neutralizing Pre-Wash,
and still feel that the scent is too strong, there
are a number of things you can do: (1) Before
wearing your mask at bedtime, run your CPAP
for 20 seconds to allow any residual scent to be
blown out. (2) Set the timer so that treatments
take place earlier in the day, allowing any residual
scent to dissipate by nighttime. (3) Reduce the
treatment duration time. You can cut back to
as little as 5 minutes and still receive effective
disinfecting. (4) Disinfect your equipment every
other day instead of daily.
5. What if my indicator light is shining red
or yellow? This means that the disinfecting
process is not yet complete. Please wait until
the light shines green to remove your CPAP
equipment from the SoClean chamber. (see
page 13)
6. What if my indicator light is not shining
after a scheduled cleaning time? This would
indicate that the SoClean did not carry out its
scheduled disinfecting. Common reasons for
this are that the lid was not securely closed,
there was no mask in the chamber at cleaning
time or the open hose slot plug is missing or not
properly seated.
7. What if I missed my scheduled
sanitizing time, but still wish to sanitize my
equipment? In these instances you can use the
Manual feature. See your User Guide on how to
do this. (see page 12)
8. Why does my display say Order Filter Kit?
This message appears approximately every 6
months, depending upon usage, as a reminder
to regularly replace the filter and check valve
assembly.
9. Are there materials that I should avoid
putting into the SoClean? Nylon and natural
rubber break down when exposed to activated
oxygen. Most manufacturers typically do not use
these materials in their reservoirs, hoses, masks
or headgear. If you have questions in this regard,
contact your CPAP manufacturer, supplier or
Better Rest Solutions.
10. My mask feels oily, what should I do?
Skin chemistry is unique. Some individuals with
an oily skin type may need to hand-wash the
mask occasionally.
For further questions or concerns,
please feel free to search our website
www.betterrestsolutions.com, or contact us at
866-501-3705.

FAQ

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