Oki C9400 Maintenance Manual page 74

Message Cause
Service Call Communication
181: Error failure with an option
~ unit detected by
185: Error Engine
Service Call Error detected at
186: Error Interface to the
Finisher-Unit.
Printer engine cover
Close Cover
is open.
310: CCCC
CoverOpen
(* = A4, B4 etc.)
No Fuser unit detected
Check Fuser
when turning on the
320:
printer or closing the
Fuser Error
cover.
No Belt unit detected
Check Belt
when turning on the
330:
printer or closing the
Belt Error
cover.
No ID unit detected
Check Drum
when turning on the
340~343:
printer or closing the
Drum Error
cover.
End of the ID unit life.
Install New Drum
26,000 or more
350: Y Drum Life
copies printed.
351: M Drum Life
352: C Drum Life
353: K Drum Life
The Duplex unit is
Install Duplex Unit
removed from the
360: No Duplex
printer.
unit
Paper jam detected
Remove Finisher
at befor input area.
361: Paper Jam
Paper jam detected
Remove Finisher
at input area.
362: Paper Jam
Paper jam detected
Remove Finisher
at regist roller.
363: Paper Jam
Paper jam detected
Remove Finisher
at invert path.
364: Paper Jam
Paper jam detected
Remove Finisher
at invert stack.
365: Paper Jam
Paper jam detected
Remove Finisher
at Bin#1 exit.
366: Paper Jam
Paper jam detected
Remove Finisher
at Bin#2 exit.
367: Paper Jam
Paper jam detected
Check DUPLEX
after paper reverse in
370: Paper Jam
the Duplex unit.
Paper jam detected
Check DUPLEX
at the Duplex unit
371: Paper Jam
41388601TH Rev.6
Table 5-1-1 Operator Alarms (4/6)
Error Description
1) Is the error message displayed?
2) Does the error repeat?
1) Is the error message displayed?
2) Does Interface cable to the finisher
connect properly?
3) Does AC cable to the finisher connect
properly?
4) Does the error repeat?
1) Is the Top cover open?
2) Does the Cover switch operatenormally?
1) Is the error message displayed?
2) Is the Fuser unit mounted properly?
3) Does the error repeat?
1) Is the error message displayed?
2) Is the Belt unit mounted properly?
3) Does the error repeat?
1) Is the error message displayed?
2) Is the ID unit mounted properly?
3) Does the error repeat?
Is it displayed soon after the ID unit
replacement?
Recovered if the Duplex unit is inserted
again?
Is a paper jammed at befor input area?
Is a paper jammed at input area?
Is a paper jammed at regist roller?
Is a paper jammed at invert path?
Is a paper jammed at invert stack?
Is a paper jammed at Bin#1 exit?
Is a paper jammed at Bin#2 exit?
1) Is a paper jammed in the Duplex unit?
1) Is a paper jammed in the Duplex unit?
Oki Data CONFIDENTIAL
Solutions
Yes Turn off/on the printer.
Yes Replace the option unit.
Yes Turn off/on the printer.
Yes Re-connect Interface cable finisher and
turn off/on the printer.
Yes Re-connect AC cable finisher and turn
off/on the printer.
Yes Replace the Interface cable or AC cable.
Yes Close the Top cover.
Yes Close the Side cover.
No Replace the Cover switch.
Yes Confirm the existence of the unit.
No Re-install the Fuser unit and turn off/on
the printer.
Yes Replace the Fuser unit Assy.
Yes Confirm the existence of the unit.
No Re-install the Belt unit and turn off/on
the printer.
Yes Replace the Belt unit Assy.
Yes Confirm the existence of the unit.
No Re-install the ID unit and turn off/on the
printer.
Yes Replace the ID unit Assy.
Yes Confirm the life of the ID unit.
No Replace the ID unit.
Yes Normal
No Replace the Duplex unit or Engine board.
Yes Remove the jammed paper.(See Fig.
5.5.2 No.361)
No Replace the Finisher unit.
Yes Remove the jammed paper.(See Fig.
5.5.2 No.362)
No Replace the Finisher unit.
Yes Remove the jammed paper.(See Fig.
5.5.2 No.363)
No Replace the Finisher unit.
Yes Remove the jammed paper.(See Fig.
5.5.2 No.364)
No Replace the Finisher unit.
Yes Remove the jammed paper.(See Fig.
5.5.2 No.365)
No Replace the Finisher unit.
Yes Remove the jammed paper.(See Fig.
5.5.2 No.366)
No Replace the Finisher unit.
Yes Remove the jammed paper.(See Fig.
5.5.2 No.367)
No Replace the Finisher unit.
Yes Remove the jammed paper.
No Check the Duplex unit, or replace it.
Yes Remove the jammed paper.
No Check the Duplex unit, or replace it.
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