Troubleshooting; Care - DirecTV Big Easy Remote Control User Manual

IMPORTANT: Executing this program erases all custom
settings for Volume Lock and Channel Lock.
1. Press and hold a device key (for example,
DIRECTV).
Enter 9 8 1. The last-selected device key blinks
2.
twice, pauses, and blinks twice again to confirm
that all custom programming is cleared.

TROUBLESHOOTING

PROBLEM: Light at the top of the remote blinks when
you press a key, but the component does not respond.
SOLUTION 1: Try replacing the batteries. (See "Installing
Batteries" on page 3.)
SOLUTION 2: Make sure you are aiming the DIRECTV
Big Button Remote at your home entertainment
component and that you are within 15 feet of the
component you are trying to control.
PROBLEM: The DIRECTV Big Button Remote does not
control component or commands are not recognized
properly.
SOLUTION: Try all listed codes for the device brand being
set up. Make sure all components can be operated with
an infrared remote control.
PROBLEM: TV/VCR combo does not respond properly.
SOLUTION: Use the VCR codes for your brand. Some
combo units may require both a TV code and a VCR
code for full operation. (See "Programming a Device" on
page 5.)
PROBLEM: CH+, CH-, and PREV do not work for your
RCA TV.
SOLUTION: Due to RCA design for certain models (1983-
1987), only the original remote control operates these
functions.
PROBLEM: Changing channels does not work properly.
PROBLEM: Remote control does not turn on Sony or
Sharp TV/VCR Combo.
SOLUTION: For power on, these products require setting
up TV codes on the remote control. For Sony, use TV
code 0000 and VCR code 0032. For Sharp, use TV code
0093 and VCR code 0048. (See "Programming a Device"
on page 5.)

CARE

• Keep the remote dry. If it gets wet, wipe it dry
immediately.
• Use and store the unit only in normal temperature
environments.
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