Troubleshooting - Insignia NS-KP04 User Manual

NS-KP04_10-1285_MAN_V4_English.fm Page 32 Tuesday, December 28, 2010 9:36 AM

Troubleshooting

Problem
Power source
No power
No power when plugged in
Remote control
The remote control does not work
DVD
No picture
No sound
The picture is not clear or jumpy
32
Insignia NS-KP04 DVD and CD+G Karaoke Player/Recorder
Solution
Make sure that the AC/DC adaptor is connected. See
"Connecting the power cord" on page 13.
Your karaoke system is not turned on. See "Turning your
karaoke system on or off" on page 14.
• Test the power outlet by plugging in another appliance
and turning it on.
• Remove any obstacles between the remote and your
karaoke system.
• Use the remote near your karaoke system.
• Point the remote to the remote sensor on your karaoke
system.
• Replace all batteries in the remote control.
• The region number of the DVD does not match the
region number of your karaoke system. Your karaoke
system plays DVDs with a region code of 1 or All.
• Make sure that video jacks are securely connected. See
"Playing the video through an S-Video display device"
on page 14 or "Playing the video through an AV display
device" on page 14.
• Make sure that you have selected to the corrected AV
input for your TV. See the documentation that came
with your TV.
• Make sure that audio jacks are securely connected. See
"Playing the audio through a digital coaxial sound
system" on page 13 or "Playing the audio through an
analog sound system" on page 14.
• Make sure that volume is turned up.
• Make sure that you have selected to the corrected AV
input for your TV. See the documentation that came
with your TV.
• Your karaoke system is muted.
• Clean the disc. See "Cleaning discs" on page 33.
• The disc is scratched. Try another disc.
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