Flying Voice Technology IP652 User Manual

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User Manual IP652 V2.0

User Manual

IP652

V2.0

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Page 2: Revision Record
2011-4-7 Anne V1.1.4 V1.5 Anne V1.1.6 V1.7 2011-4-19 Anne V1.1.6 V1.8 2011-5-5 Anne V1.2.0 V1.9 2011-5-20 Anne V1.2.1 V2.0 2011-12-31 Sufan V1.4.3 BLF, Paging and Intercom Copyright © 2012 Flying Voice Technology Limited, All right reserved 2 / 87 www.flyingvoice.com...
Page 3: Table Of Contents
............................................................16 ANEL ..........................................................16 NDICATOR LCD ........................................................17 AMILIAR WITH 3.4.1 Standby ........................................................... 17 3.4.2 LCD Menu ..........................................................18 MENU ..............................................................20 ..............................................................20 TEMS Copyright © 2012 Flying Voice Technology Limited, All right reserved 3 / 87 www.flyingvoice.com...
Page 4 ........................................................ 30 DJUSTING OLUME FROM MENU: ..............................................................30 USING MULTI-FUNCTIONAL KEY: ......................................................30 ............................................................31 LACK ADDING A BLACK LIST: ..........................................................31 FROM MENU: ..............................................................31 Copyright © 2012 Flying Voice Technology Limited, All right reserved 4 / 87 www.flyingvoice.com...
Page 5 User Manual IP652 V2.0 FROM WEBPAGE: ............................................................31 ..........................................................31 UTING A ......................................................... 31 LACING A ALL ON WHEN IP652 IS DURING ONE ACTIVE CALL: ..................................................31 ...................................................... 32 HREE ONFERENCE ALLS ........................................................32 TTENDED RANSFER ........................................................32 NATTENDED RANSFER 5.10...
Page 6 CONNECT THE EXP40 TO THE IP652; PLEASE DO LIKE THE FOLLOWING PICTURE: ................................... 45 TO FIX THE EXP40 AND THE IP652 OR FIX TWO EXP 40; PLEASE DO LIKE THE FOLLOWING LEFT PICTURE, THE RIGHT PICTURE IS WRONG: ............45 EXP40 ............................................................
Page 7 8.7.1.4 Miscellaneous ..............................................................63 8.7.2 Multi-Functional Key ......................................................64 BELOW IS AN EXAMPLE: ........................................................... 64 8.7.3 Dial Plan ..........................................................67 8.7.3.1 Parameters and Settings ............................................................ 67 Copyright © 2012 Flying Voice Technology Limited, All right reserved 7 / 87 www.flyingvoice.com...
Page 8 ECEIVE HONE SOLUTION: ..............................................................86 ....................................................86 OICE DURING AN CTIVE SOLUTION: ..............................................................86 ..............................................87 AN NOT CONNECT TO THE CONFIGURATION EBSITE SOLUTION: ..............................................................87 Copyright © 2012 Flying Voice Technology Limited, All right reserved 8 / 87 www.flyingvoice.com...
Page 9 User Manual IP652 V2.0 ........................................................87 ORGET THE ASSWORD SOLUTION: ..............................................................87 Copyright © 2012 Flying Voice Technology Limited, All right reserved 9 / 87 www.flyingvoice.com...
Page 10: Introduction
Introduction 1.1 Thanks for Purchasing IP652 Thank you for purchasing IP652. The IP652 which has 5 lines is a full-featured VoIP (Voice over Internet Protocol) phone that provides voice communication over an IP network. This phone functions not only much like a traditional phone, allowing to place and receive calls and enjoy other features that traditional phone has, but also it own many data services which you could not expect from traditional telephone.
Page 11: Installing
4) Next, the LCD display “Initializing Network”. 5) After the sequence, the phone will display the Internet port IP address, date & time, lines status for the phone, and IP652 is started normally. Copyright © 2012 Flying Voice Technology Limited, All right reserved 11 / 87 www.flyingvoice.com...
Page 12 Note: If the phone does not provide this screen, re-confirm installation and connections. If these are incorrect, try unplugging the phone and plugging it back in again. If you still don’t see the display, then contact your Phone Administrator or service provider. Copyright © 2012 Flying Voice Technology Limited, All right reserved 12 / 87...
Page 13: Get Familiar With Ip652
In this status, these keys are used as Picture 1 soft keys. These can be used for item selection or control on the LCD screen. The first three soft keys’ function Copyright © 2012 Flying Voice Technology Limited, All right reserved 13 / 87 www.flyingvoice.com...
Page 14 The Redial key is used to redial the Redial last dialed number automatically.  This button has two operating Handsfree / mode: Handsfree and headset. Headset  Default is in Handsfree mode. Copyright © 2012 Flying Voice Technology Limited, All right reserved 14 / 87 www.flyingvoice.com...
Page 15  During an active call, press it to mute the current call. Mute/Del  When input text, press it to delete a digit or number. Copyright © 2012 Flying Voice Technology Limited, All right reserved 15 / 87 www.flyingvoice.com...
Page 16: Rear Panel
Not registered Solid Green Registered, line is in standby VoIP Lines 1/2/3/4/5 Solid Red Registered, line is in active call Blinking Red New call incoming Handsfree/Headset Standby Copyright © 2012 Flying Voice Technology Limited, All right reserved 16 / 87 www.flyingvoice.com...
Page 17: Get Familiar With Lcd
Call Park Solid Green Configured 3.4 Get Familiar with LCD 3.4.1 Standby Name Description of function To display the current date. Date Date format is mm/dd Copyright © 2012 Flying Voice Technology Limited, All right reserved 17 / 87 www.flyingvoice.com...
Page 19 No function associated with softkey Press the softkey to choose cancel. Press softkey to scroll up to 20Login/logout. Press softkey to scroll down to 2MultiFunction Key. Picture 2 Copyright © 2012 Flying Voice Technology Limited, All right reserved 19 / 87 www.flyingvoice.com...
Page 20: Menu
User can use MENU, soft key and MUTE/DEL button to browse, modify and configuration the phonebook, multi-functional keys, network, accounts, factory default and so on. 4.1 Items The table below lists Menu items which IP652 included: Main menu Menu Items...
Page 21 7Ring Tone 7.8Bell Type8 Choose the ring tone from Bell Type1- Bell Type15. 7.9Bell Type9 7.1Bell Type10 7.11Bell Type11 7.12Bell Type12 7.13Bell Type13 7.14Bell Type14 7.15Bell Type15 Copyright © 2012 Flying Voice Technology Limited, All right reserved 21 / 87 www.flyingvoice.com...
Page 22 9.1.10Outbound To set the outbound proxy port of line1. Proxy Port 9.2Line 2 Same to 9.1 9.3Line 3 Same to 9.1 9.4Line 4 Same to 9.1 Copyright © 2012 Flying Voice Technology Limited, All right reserved 22 / 87 www.flyingvoice.com...
Page 23 Same to 12.1 13.1WAN To view the current Internet port’s connection type, or to change the Internet 13Network Connection Type port connection type from Static, DHCP and PPPoE. Copyright © 2012 Flying Voice Technology Limited, All right reserved 23 / 87 www.flyingvoice.com...
Page 24 To view the current information of Product Name, Software Version, 14Product INFO 14.3Hardware Hardware Version and MAC Address. Version 14.4MAC Address 15Status 15.1Account1Status To view the current information about the status of account1/2/3/4/5. Copyright © 2012 Flying Voice Technology Limited, All right reserved 24 / 87 www.flyingvoice.com...
Page 25: How To Configuration From Menu
To view and change the contrast of LCD. Press it to logout LCD. IP652 will memory the password if user has input the password when access to 9Accounts and IP652 will not request the password if user access to it 20Login/Logout again.
Page 26 8) Press the cancel softkey button to cancel changes and back to the up level. 9) The password access to item is the same as the one of admin mode when login Web, default is null. Copyright © 2012 Flying Voice Technology Limited, All right reserved 26 / 87...
Page 27: Using Basic Phone Function
Step 4.To place and answer calls using the headset, press the speaker/headset button. The green light behind the button will illuminate. 5.2 Making Telephone Call 5.2.1 Place a Call You can place a call by: Copyright © 2012 Flying Voice Technology Limited, All right reserved 27 / 87 www.flyingvoice.com...
Page 28: Using Redial Button
1. Lifting the handset and dialing phone number, followed by the # or wait 5 seconds, IP652 will dial out the phone number 2. Connect the headset, enable headset like 5.1.3, press the headset button and dial phone number, followed by the # or wait 5 seconds, IP652 will dial out the phone number 3.
Page 29: Using Speed Dial
Adding a speed dial: Below are the steps to add a speed dial from menu, User can also set speed dial from you PC using IP652 Web Interface. 1) Press MENU button access to the menu items, and use the up and down softkey button to choose 2.
Page 30: Answering A Telephone Call
2) Pressing the speakerphone, or 3) Lifting the handset, or 4) Auto-answer: if auto-answer is enable, IP652 will answer the phone automatically when there is a call incoming Enable auto-answer: press MENU button to access to the menu items, then use the up...
Page 31: Black List
If user added a black list, IP652 will forbid the phone number incoming. Adding a black list: There are two ways to add black list, one is from menu, and the other is from your PC to use IP652’s webpage. From menu: 1) Press Menu button, and then choose 5black list.
Page 32: Three Way Conference Calls
1) To initiate an unattended (blind) transfer, press the XFER button during an active call. The first call is placed on hold and you will hear a dial tone. 2) Now dial the second person’s telephone number with immediately ending char “#”, IP652 will transfer phone automatically and you will be Copyright © 2012 Flying Voice Technology Limited, All right reserved 32 / 87 www.flyingvoice.com...
Page 33: Forwarding Calls
2) If the call waiting is off, new calls would be rejecting and the new caller will hear busy tone when you are on Copyright © 2012 Flying Voice Technology Limited, All right reserved 33 / 87...
Page 34: Enable Call Waiting
• If the LCD screen does not show a missed call, you can return a call from the Missed Call list: Step 1.Press the Menu button. Step 2.Then selects 3Call History. Copyright © 2012 Flying Voice Technology Limited, All right reserved 34 / 87 www.flyingvoice.com...
Page 35: To View A List Of All Missed Calls
4) Press the ok softkey button to input receivers’ phone number. Note: IP652 support group mails, user can send one message to 10 friends or family one a time; Press the ok softkey button to access to configuration the next receiver’s phone number;...
Page 36: Reading Message
Use the Do Not Disturb feature to prevent incoming calls from ringing your phone. To enable Do Not Disturb, push the DND button to the side near the DND dot, below is one picture: Copyright © 2012 Flying Voice Technology Limited, All right reserved 36 / 87...
Page 37: Using Advanced Phone Functions
Bob’s phone line, the associate multi-functional key shows you the status of his phone line:  Green: Line is idle.  Red (steady): Line is active or in use.  Red (blinking): Line is ringing. Copyright © 2012 Flying Voice Technology Limited, All right reserved 37 / 87 www.flyingvoice.com...
Page 38: Configure The Pickup Code In Blf
The steps below described how to configuration the shortcut key from Webpage, user can also configuration from MENU. Creating Shortcut Key: 1) Access to web, and then open Phone/Multi-Functional Key webpage Copyright © 2012 Flying Voice Technology Limited, All right reserved 38 / 87 www.flyingvoice.com...
Page 39: Using Shortcut Key
Using pickup: Press the Exp Key 18 button (the configured multi-functional key) to ring 112 quickly. Copyright © 2012 Flying Voice Technology Limited, All right reserved 39 / 87 www.flyingvoice.com...
Page 40: Call Park
3) Choose one Exp key (assuming is Exp Key 6), and configuration as follows, user can refer to 7.6.2 Multi-functional Key: 4) Press button to save changes and then press button to make changes effective. Copyright © 2012 Flying Voice Technology Limited, All right reserved 40 / 87 www.flyingvoice.com...
Page 41: Using Call Park
Voice Mail service must be available on your network to use this feature. 6.6.1 Enable and configuration MSG There are two ways to enable MSG, one is from menu, and the other is from your PC to use IP652’s webpage. From Menu:...
Page 42: Using Msg
2) Choose 1Language and press Select softkey button. 3) Choose English or Russian and press Select softkey button. Then the menu will automatically exit. The corresponding language will display. Copyright © 2012 Flying Voice Technology Limited, All right reserved 42 / 87 www.flyingvoice.com...
Page 43: Changing Your Ring Tone
2) Scroll to 16 Reboot; press the select softkey button to access to reboot item. 3) Then a notice “Confirm System Reboot” will appear, press the ok softkey button to confirm rebooting. Copyright © 2012 Flying Voice Technology Limited, All right reserved 43 / 87 www.flyingvoice.com...
Page 44: Factory Default
Step 3.Waiting about 5 seconds, the red notice will appear, and then press Reboot button to reboot IP652. Note: If you choose factory default, you will return the phone to the original factory settings and will erase all current settings, including the directory and call logs.
Page 45: Exp40
The EXT IN port is used to connect to the IP652; the EXT out port is used to connect to the next EXP40. To fix the EXP40 and the IP652 or fix two EXP 40; please do like the following left picture, the right picture is wrong: Note: the iron is used to indicator up.
Page 46: Using Exp40
The EXP40 is the device with 40 multi-functional key, every keys in the EXP40 can be configured as speed dial, BLF, shortcut key, call pickup, and Call Park. The usage of the five kinds (speed dial, BLF, shortcut key, call pickup, and Call Park) is same as the ones in IP652.
Page 47: Configuration
User Manual IP652 V2.0 8 CONFIGURATION 8.1 Web-based Configuration This section will show you how to configure your IP652 using the web-based configuration interface. The default network settings are as follow: Default Internet Connection Type: DHCP Default PC Port Connection Type: NAT...
Page 48: Webpage
Click sub-navigation bar to enter to configuration webpage configuration The configuration title title configuration The configuration bars bars  Every time making some changes, user Copyright © 2012 Flying Voice Technology Limited, All right reserved 48 / 87 www.flyingvoice.com...
Page 49  After pressing button, will appear to notice user to reboot. To cancel the changes. Press it to reboot IP652 Copyright © 2012 Flying Voice Technology Limited, All right reserved 49 / 87 www.flyingvoice.com...
Page 50: Status
IP652, including the information about product information, SIP account status, network status, VPN status, PC port status and system status. Click Refresh button to refresh the status. Copyright © 2012 Flying Voice Technology Limited, All right reserved 50 / 87 www.flyingvoice.com...
Page 51: Dhcp
User Manual IP652 V2.0 8.4.2 DHCP IP652 can be used as DHCP server, this page displays the status about DHCP server enable/disable, start IP address, end IP address and client lease time. Click Refresh button to refresh status of DHCP server.
Page 52: Sip Account
“NAT Traversal Mode” if you want traverse NAT/Firewall. STUN Server STUN server IP address, default is stun.fwdnet.net Address NAT Refresh the interval to refresh Interval (sec) STUN Server STUN Server Port Port Copyright © 2012 Flying Voice Technology Limited, All right reserved 52 / 87 www.flyingvoice.com...
Page 53: Line 1
The number will display in callee Phone Number Number of telephone provided by SIP Proxy Account SIP account provided by SIP Proxy Password SIP password provided by SIP Proxy Copyright © 2012 Flying Voice Technology Limited, All right reserved 53 / 87 www.flyingvoice.com...
Page 54: Audio Configuration
IP652 will dial out the hotline number automatically. If or not enable MWI (message waiting MWI Enable indicate). Voice Mailbox Fill in the voice mailbox phone number Numbers Copyright © 2012 Flying Voice Technology Limited, All right reserved 54 / 87 www.flyingvoice.com...
Page 55: Advanced
Proxy. (10-60s) Anonymous If or not allow make the dialed call anonymous Call to other Anonymous If or not forbid anonymous call from others Copyright © 2012 Flying Voice Technology Limited, All right reserved 55 / 87 www.flyingvoice.com...
Page 56: Line 2/3/4/5
Choose Static IP. Connection Type IP Address The IP address of Internet port Subnet Mask The subnet mask of Internet port. Default The default gateway of Internet port. Copyright © 2012 Flying Voice Technology Limited, All right reserved 56 / 87 www.flyingvoice.com...
Page 57: Dhcp
PPPoE If or not enable PPPoE Auto-Dial. Auto-Dial Choose DNS type from Manual and Automatic DNS Type  In Manual: user should set the Primary DNS Copyright © 2012 Flying Voice Technology Limited, All right reserved 57 / 87 www.flyingvoice.com...
Page 58: Pc Port (Lan)
IP652’s PC port. Generally speaking, you can use the default setting. Number of Number of IP address will distribute to clients. Copyright © 2012 Flying Voice Technology Limited, All right reserved 58 / 87 www.flyingvoice.com...
Page 59: Mac Address Clone
MAC is right, in order to prevent to make IP652 unusable. You can login IP652’s Web via PC port if you are incautious to make it wrong. And then cloning the right MAC or resume the default settings.
Page 60: Dmz
8.6.4 DMZ IP652 provides a facility DMZ Host that maps ALL unsolicited data on any protocol to a single host in the LAN. Regular web surfing and other such Internet activities from other clients will continue to work without inappropriate interruption. DMZ Host allows a defined internal user to be totally exposed to the Internet, which usually helps some special applications such as Netmeeting or Internet Games etc.
Page 61: Qos
User can configuration the value of ring volume, speakerphone volume, handset volume and so on. 8.7.1.1 Preference Webpage Field Name Description Handset Input Adjust the handset input gain from 0-7 Gain Handset Volume Adjust the output gain from 0-7 Gain Copyright © 2012 Flying Voice Technology Limited, All right reserved 61 / 87 www.flyingvoice.com...
Page 62: Regional
8.7.1.3 Call Forward Webpage Field Name Description The phone number which will be Cfwd All forwarded to. Dest IP Phone will forward all calls to the Copyright © 2012 Flying Voice Technology Limited, All right reserved 62 / 87 www.flyingvoice.com...
Page 63: Miscellaneous
Choose Handfree key mode or Headset Device Mode If or not enable auto hookon mode. If the Auto Hookon audio device is not handset, then hook up Mode phone automatically. Copyright © 2012 Flying Voice Technology Limited, All right reserved 63 / 87 www.flyingvoice.com...
Page 64: Multi-Functional Key
Step 3.Choose one function type from speed dial, BLF, shortcut key, call pickup and call park. Step 4.Set the other corresponding parameters. Step 5.Press Save Settings button to save changes, press Cancel Changes button to cancel changes. Below is an example: Copyright © 2012 Flying Voice Technology Limited, All right reserved 64 / 87 www.flyingvoice.com...
Page 66 4) Fill the phone number in Expansion 5) Press to save changes and you can see the status of corresponding LED is solid green. 6) Press button to make changes effective. Copyright © 2012 Flying Voice Technology Limited, All right reserved 66 / 87 www.flyingvoice.com...
Page 67: Dial Plan
Choose the dial plan mode from Deny and Dial Out. Action Deny means IP652 will reject the matched number, while Dial Out means IP652 allow dial Copyright © 2012 Flying Voice Technology Limited, All right reserved 67 / 87 www.flyingvoice.com...
Page 68 Step 4. Change the value of parameters. Picture 2 Step 5.Press OK button to end configuration. Step 6. Press Save Settings button to save changes. Deleting one dial plan: Copyright © 2012 Flying Voice Technology Limited, All right reserved 68 / 87 www.flyingvoice.com...
Page 69: Dial Plan Syntactic
Make outside dial tone after dialing “x”, stop until dialing character “y” For example： “9,1xxxxxxxxxx”:IP652 make outside dial tone after inputting “9”, stop tone until inputting “1” “9,8,010x”: make outside dial tone after inputting “9”, stop tone until inputting “0”...
Page 70: Example
User Manual IP652 V2.0 Set the delayed time. For example: “<9:111>T2”: IP652 will dial out the matched number “111” after 2 seconds. 8.7.3.3 Example 1. Example 1 If user dials #12#2, G801 will call 010#12%232 immediately. 2. Example 2 If user dials 5,8101, G801 will call 2413338101 immediately, And G801 will make outside dial tone after inputting “5”,...
Page 71: Phone Book
8.7.4 Phone Book Webpage Field Name Description Name Input the name Number Input the phone number Ring Choose Bell Type for phonebook items Picture 1 Copyright © 2012 Flying Voice Technology Limited, All right reserved 71 / 87 www.flyingvoice.com...
Page 72 Step 2. Click Delete button to delete the phone book Move one phone book to Black list: Step 1. Choose one phone book Step 2. Click Move to blacklist button to delete the phone book Copyright © 2012 Flying Voice Technology Limited, All right reserved 72 / 87 www.flyingvoice.com...
Page 73: Black List
Step 2. Click Edit button, and the configuration table like Picture 2 will appear Picture 2 Step 3. Change the value of parameters. Step 4. Press OK button to end configuration. Copyright © 2012 Flying Voice Technology Limited, All right reserved 73 / 87 www.flyingvoice.com...
Page 74: Call Log
Picture 3 8.7.5 Call Log To view the call log information such as redial list (incoming call), answered call and missed call. Copyright © 2012 Flying Voice Technology Limited, All right reserved 74 / 87 www.flyingvoice.com...
Page 76: Missed Call
8.7.5.3 Missed Call 8.8 Administration Use can manage the IP652 in these six webpage; you can configuration the Time/Date, password, web access, system log and so on. 8.8.1 Management You can configuration the value of Time/Date, password, web access, and system log and so on.
Page 77 Step 1. Enable Daylight Saving Time. Picture 2 Step 2. Set value of offset, like Picture 2 Step 3: Set staring Month/Week/Day/Hour in Start Month/Start Day of Copyright © 2012 Flying Voice Technology Limited, All right reserved 77 / 87 www.flyingvoice.com...
Page 78: Password Reset
Step 3. Input a new password twice time in New Password and Confirm Password. Change the password of user mode: Step 1. Choose the user from the drop-down list. Step 2. Input original password, default setting is null. Copyright © 2012 Flying Voice Technology Limited, All right reserved 78 / 87 www.flyingvoice.com...
Page 79: Web Access
The priority changes from left to right, left is the lowest, Log Level right is the highest; the higher priority, the more information Picture 1 in syslog. IP652 support local and remote Syslog. In local: Copyright © 2012 Flying Voice Technology Limited, All right reserved 79 / 87 www.flyingvoice.com...
Page 80: Factory Defaults
Status/Syslog webpage. 8.8.1.5 Factory Defaults Webpage Field Name Description Press Factory Default button to set IP652 default. The basic default settings please refers to session 8.1. 8.8.2 Firmware Upgrade Webpage Description Copyright © 2012 Flying Voice Technology Limited, All right reserved 80 / 87 www.flyingvoice.com...
Page 81: Security
, like picture 1. Picture 1 Step 2. Press to browser file. Step 3. Press to start upgrading. Picture 2 is the webpage which all files have well uploaded. Copyright © 2012 Flying Voice Technology Limited, All right reserved 81 / 87 www.flyingvoice.com...
Page 82: Provision
User Manual IP652 V2.0 Picture 2 8.8.4 Provision Provisioning allow IP652 auto-upgrading or auto-configuring IP652 supports 3 ways to provision: TFTP, HTTP and HTTPS.  Before testing or using TFTP, user should have tftp server and upgrading file and configuring file. ...
Page 83 Delay time, default is 3600s If it’s time to resync, but IP652 is busying Forced now, in this case, IP652 will wait for a period Resync time, the longest is “Forced Resync Delay” , Delay default is 14400s, when the time over, IP652...
Page 84: Snmp
If or not enable periodic information Enable Periodic Inform The interval to send information to TR069 Interval server User Name The TR069 server’s user name for Copyright © 2012 Flying Voice Technology Limited, All right reserved 84 / 87 www.flyingvoice.com...
Page 85 User Manual IP652 V2.0 connecting to IP652 The TR069 server’s password for Password connecting to IP652 SSL Key Fill in SSL key. Copyright © 2012 Flying Voice Technology Limited, All right reserved 85 / 87 www.flyingvoice.com...
Page 86: Trouble Shooting
9.5 No Voice during an Active Call Solution: Check if the servers support the current audio codec type, or contact your administrator, supplier, or ITSP for more information or Copyright © 2012 Flying Voice Technology Limited, All right reserved 86 / 87 www.flyingvoice.com...
Page 87: Can Not Connect To The Configuration Website
If you choose factory default, you will return the phone to the original factory settings and will erase ALL current settings, including the directory and call logs. Copyright © 2012 Flying Voice Technology Limited, All right reserved 87 / 87...

Flying Voice Technology IP652 User Manual

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IP652

V2.0

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