Related Manuals for Flying Voice Technology ip622
Summary of Contents for Flying Voice Technology ip622
- Page 1 User Manual IP622 V1.3 V1.3 Copy Right 2013 All Rights Reserved by FLYINGVOICE TECHNOLOG LIMITED Revision time: 2013-06-08 20:00...
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Page 2: Revision Record
Revision Record： Version Date Author Firmware Version Applicability V1.0 2011-05-05 Anne V1.2.0 V1.1 2011-05-20 Anne V1.2.1 V1.2 2012-12-12 Maylin V2.0 Update the functions based on the V1.3 2013-06-06 Maylin V2.0 new firmware (V2.0(201304221158)) V1.3 Copy Right 2013 All Rights Reserved by FLYINGVOICE TECHNOLOG LIMITED Revision time: 2013-06-08 20:00... -
Page 3: Table Of Contents
2.1 Assembling the Phone and Connecting to the Network....................................2 2.2 Mounting the Phone to the Wall............................................2 2.3 Turning on the Phone............................................... 2 3 Get Familiar with IP622................................................4 3.1 Front Panel..................................................5 3.2 Rear Panel..................................................8 3.3 LEDs Indicator.................................................8 3.4 Get Familiar with LCD.............................................. - Page 4 6.9 Setting Your Phone’s Date and Time..........................................29 6.10 Rebooting Your Phone..............................................30 6.11 Factory default................................................30 7 CONFIGURATION.................................................32 7.1 Web-based Configuration.............................................. 32 7.2 Login....................................................32 7.3 Webpage..................................................33 7.4 Status....................................................36 7.4.1 Basic..................................................36 7.4.2 Syslog...................................................37 7.5 SIP Account..................................................38 7.5.1 SIP Settings................................................38 7.5.1.1 SIP Parameters............................................
- Page 5 7.8.2 Firmware Upgrade............................................... 63 7.8.3 Provision................................................63 7.8.4 SNMP...................................................64 7.8.5 TR069.................................................. 65 8 Trouble Shooting..................................................66 8.1 No Operation after Power On............................................66 8.2 Long Time Stop at “Initializing Network”........................................66 8.3 No Dial Tone................................................. 66 8.4 Can not Make a Call..............................................66 8.5 Can not Receive Any Phone Call..........................................
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Page 6: Introduction
1 Introduction 1.1 Thanks for Purchasing IP622 Thank you for purchasing IP622. The IP622 which has 2 lines is a full-featured VoIP (Voice over Internet Protocol) phone that provides voice communication over an IP network. This phone functions not only much like a traditional phone, allowing to place and receive calls and enjoy other features that traditional phone has, but also it own many data services which you could not expect from traditional telephone. -
Page 7: Installing
3) The LCD will firstly display “Welcome” and all of the lights on the phone will flash. 4) Next, the LCD display “Initializing Network”. 5) After the sequence, the phone will display date & time, lines status for the phone, and IP622 is started normally. Page 2 of 70... - Page 8 Notice: If the phone does not provide this screen, re-confirm installation and connections. If these are incorrect, try unplugging the phone and plugging it back in again. If you still don’t see the display, then contact your Phone Administrator or service provider. Page 3 of 70...
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Page 9: Get Familiar With Ip622
Get Familiar with IP622 3.1 Front Panel Part Name Description of function Front Panel Handset top cradle For the placement of handset (Receiver end) Hook switch For hang-up and hang-off of handset To prevent the handset from dropping when it is Cradle latch wall-mounted. - Page 10 These keys are used as soft keys. These can be used for item selection or control on the LCD screen. Soft keys softkey’ function depends their corresponding content displayed on the LCD at that time. Press it to access to menu items: such as Menu phonebook, multi-functional key, and call history and so on.
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Page 11: Rear Panel
3.2 Rear Panel Part Name Description of function Rear Panel Headset console, connect to headset(This is on the right side of Headset the phone.) The Switch is used to turn on or turn off DND. Under the character DND is a dot. DND Switch When the switch near the dot, DND is on, otherwise DND is off. -
Page 12: Get Familiar With Lcd
Solid Red Registered, line is in active call Disable MUTE/DEL Solid Red In use, mute is on Standby Headset Solid Green In use Standby Handsfree Solid Green In use In-active Blinking Green An new voicemail Solid Green No new voicemail 3.4 Get Familiar with LCD Name Description of function... -
Page 13: Menu
User can use MENU, soft key and MUTE/DEL button to browse, modify and configure the phonebook, multi-functional keys, network, accounts, factory default and so on. 4.1 Items The table below lists Menu items which IP622 included: Main menu Menu Items... - Page 14 7.3Bell Type3 7.4Bell Type4 7.5Bell Type5 7.6Bell Type6 7.7Bell Type7 7.8Bell Type8 7.9Bell Type9 7.1Bell Type10 8Volume Setting Press up or down key to turn up or turn down volume. 9.1.1Line Enable To enable/disable line1. 9.1.2Password To set password of line1. 9.1.3Account To set account of line1.
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Page 15: How To Configuration From Menu
To view the current information about the status of Internet port, VPN and registration. 15.3Registration Status 16Reboot To reboot IP622. 17Factory Default To set IP622 factory default.(Need password) To reset password. 18Set Password The password of LCD is same as the one of Webpage. Default is admin. - Page 16 8) Press the cancel softkey button to cancel changes and back to the up level. 9) The password which need when access to Accounts item is the same as the one of admin mode when login Web, default is admin. Page 11 of 70...
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Page 17: Using Basic Phone Function
Step 1.Lifting the handset and dialing phone number, followed by the # or wait 5 seconds, IP622 will dial out the phone number. Step 2.Connect the headset, press the headset button and dial phone number, followed by the # or wait 5 seconds, IP622 will dial out the phone number. -
Page 18: Dialing From Phonebook
Adding a speed dial: Below are the steps to add a speed dial from menu, User can also set speed dial from you PC using IP622 Web Interface. Step 1.Press MENU button access to the menu items, and use the up and down button to choose 2. Multi-Function Key Step 2.Configuration one Multi-Function Key to speed dial according to the prompt. -
Page 19: Using Dial Plan
Step 4.Using the headset, or Step 5.Auto-answer: if auto-answer is enabled, IP622 will answer the phone automatically when there is a call incoming Enable auto-answer: press MENU button to access to the menu items, then use the up and down button to choose 6Reference, set... -
Page 20: Adjusting Call Volume
If user added a black list, IP622 will forbid the phone number incoming. Adding a black list: There are two ways to add black list, one is from menu, and the other is from your PC to use IP622’s webpage. Page 15 of 70... -
Page 21: Muting A Call
5.6 Placing a Call on Hold When IP622 is during one active call: Step 1.Pressing the hold button to put the active call on hold, then you will hear a dial tone, the remote party will hear the hold music Step 2.User can input the phone number to make call... -
Page 22: Attended Transfer
Step 1.To initiate an unattended (blind) transfer; press the xfer softkey button during an active call. The first call is placed on hold and you will hear a dial tone. Step 2.Now dial the second person’s telephone number with immediately ending char “#”, IP622 will transfer phone automatically and you will be disconnected from the call. -
Page 23: Call Waiting
From menu: Step 1.Press the MENU button. Step 2.Select 10Call Forward and choose one type of call forwarding. • CFWD All—Forwards all calls to a single number immediately when there is an incoming call. • CFWD When Busy—Forwards all calls to another number when the phone is busy. •... -
Page 24: Viewing And Returning Missed Calls
To end a headset call, press the headset button. 5.13 Viewing and Returning Missed Calls The LCD screen on your IP phone will notify you like the following picture if a call came in that was unanswered. To return a missed call: •... -
Page 25: Text Message
Step 4.Press the ok softkey button to input receivers’ phone number. Notice: IP622 support group mails, user can send one message to 10 friends or family one a time; Press the ok softkey button to access to configuration the next receiver’s phone number;... -
Page 26: Dnd (Do Not Disturb)
button. 5.15 DND (Do Not Disturb) Use the Do Not Disturb feature to prevent incoming calls from ringing your phone. To enable Do Not Disturb, push the DND button to the side near the DND dot, below is one picture: Page 21 of 70... -
Page 27: Using Advanced Phone Functions
Using Advanced Phone Functions 6.1 Speed Dial Creating Speed Dial: Following are the steps to creating speed dials in webpage; you can also creating it from LCD Menu. Step 1.Access to web, and then open Phone/Multi-Functional Key webpage Step 2.Then configures one Exp key to speed dial, and then choose the line and fill in the phone number. The following picture is a setting example: Step 3.Press button to save changes and then press... -
Page 28: Shortcut Key
Red (blinking): Line is ringing. In addition, if you have configured the pickup code in BLF, you can press the same multi-functional button to pick up a ringing call at his extension. The example below describes the steps to configuration the pickup in BLF from Webpage, user can also configuration from MENU. Configure the pickup code in BLF: Step 1.Access to web, and then open Phone/Multi-Functional Key webpage Step 2.Then configures one Exp key to BLF, and set Pickup Code (you can get the pickup code from your administrator). -
Page 29: Pickup
Step 3.Press button to save changes and then press button to make changes effective. Using shortcut Key: Press the Exp Key 1, then the LCD will display the phonebook item immediately, and user can configure it, the steps are same as configuring from menu. - Page 30 from any other telephone set. During an active call, pressing one preprogrammed multi-functional key button to transfer the current telephone conversation to an unused extension number and immediately puts the conversation on hold. The telephone system will then display the extension number of the parked call so that the call can later be retrieved.
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Page 31: Msg
6.6.1 Enable and configuration MSG There are two ways to enable MSG, one is from menu, and the other is from your PC to use IP622’s webpage. From Menu: Step 1.Press Menu button to enter menu items and then choose 12Voice Mail Step 2.Highlight the line you want to configure, and then select it... -
Page 32: Using Msg
Step 3.Press button to save changes, then the notice will appear, press button to make changes effective. 6.6.2 Using MSG To access you voice mail box, press the MSG button. Then user can listen to the new voice mail or old voice mail or reply voice mail according to the voice prompt. 6.7 Changing the LCD Screen Contrast Step 1.Press the Menu button, scroll to 19LCD Contrast, and press the Select softkey button to access. -
Page 33: Rebooting Your Phone
Step 3.Choose time to adjust time; enter the time in the following format: hh/mm/ss. Step 4.Press the ok softkey button to save the changes. 6.10 Rebooting Your Phone This setting is to configure and troubleshoot the network. You should not change these settings unless directed to by your Administrator as this can negatively affect your phone’s function. - Page 34 Step 3.Waiting about 5 seconds, the red notice will appear, and then press Reboot button to reboot IP622. Notice: If you choose factory default, you will return the phone to the original factory settings and will erase all current settings, including the directory and call logs.
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Page 35: Configuration
7 CONFIGURATION 7.1 Web-based Configuration This section will show you how to configure your IP622 using the web-based configuration interface. The default network settings are the following: Default Internet Connection Type: DHCP Default PC Port Connection Type: NAT Default user name and password of admin mode... -
Page 36: Webpage
Every time making some changes, user should press the button to confirm and save the changes. After pressing button, will appear to notice user to reboot. To cancel the changes. Press it to reboot IP622 Page 31 of 70... -
Page 37: Status
7.4 Status 7.4.1 Basic This webpage displays the basic status of your IP622, including the information about product information, SIP account status, network status, VPN status, PC port status and system status. Click Refresh button to refresh the status. Page 32 of 70... -
Page 38: Syslog
7.4.2 Syslog This page displays the log of system. User can press Clear button to clear all information. Click Refresh button to refresh syslog. Click Save to save the system log to your local Page 33 of 70... -
Page 39: Sip Account
7.5.1.2 NAT Traversal Webpage Field Name Description If or not enable NAT. IP622 supports STUN traversal, choose “STUN” NAT Traversal in the “NAT Traversal Mode” if you want traverse NAT/Firewall. STUN Server IP STUN server IP address, default is stun.fwdnet.net... -
Page 40: Basic
Following is the description about that. 7.5.2.1 Basic Set the basic information provided by your VOIP Service Provider, such as Phone Number, Account, password, SIP Proxy and so on. Webpage Field Name Description Line Enable If or not enable Line1 If or not enable PEER to PEER ... -
Page 41: Supplementary Service Subscription
Call Waiting If or not enable Call waiting. Fill in the hot line number. Hot Line Pickup handset or press speaker/headset button, IP622 will dial out the hot line number automatically. MWI Enable If or not enable MWI (message waiting indicate). -
Page 42: Line2
Register Refresh The interval between two normal Register messages. You Interval can use the default setting. Set the port to send RTP. RTP Port IP Phone will select one idle port for RTP if you set “0”, otherwise use the value user set. When you set enable, an unregistered message will be sent Cancel Message before registration, while you set disable, unregistered... -
Page 43: Network
SIP/RTP/Data Default is 0, user can set from 0~63. 7.6 Network 7.6.1 Basic User can configure the parameters of Internet Port, PC port and Network Address Server Settings (DHCP). The details are as follows: 7.6.1.1 Internet Port (WAN) Static: In static mode, user should fill in the values of IP Address, Subnet Mask, Default Gateway, Primary DNS and Second DNS got from your administrator. - Page 44 DHCP: In DHCP mode, IP phone is a DHCP client. IP phone will get the IP Address, Subnet Mask and Default Gateway from the DHCP server. Webpage Field Name Description Internet Choose Automatic Configuration-DHCP. Choose DNS type from Manual and Automatic ◆In Manual: user should set the Primary DNS and Second DNS manually.
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Page 45: Pc Port (Lan)
Password Select operation mode, options are Keep Alive， On demand and Manual. ◆When the mode is Keep Alive, user need specify the keep alive redial period, arranges are 0~3600s, default is 5min. Operation Mode ◆ When the mode is on demand, user need specify the on demand idle time, arranges are 0~60min, default is 5min. -
Page 46: Mac Address Clone
MAC is right, in order to prevent to make IP622 unusable. You can login IP622’s Web via PC port if you are incautious to make it wrong. And then cloning the right MAC or resume the default settings. -
Page 47: Dmz
7.6.4 IP622 provides a facility DMZ Host that maps ALL unsolicited data on any protocol to a single host in the LAN. Regular web surfing and other such Internet activities from other clients will continue to work without inappropriate interruption. DMZ Host allows a defined internal user to be totally exposed to the Internet, which usually helps some special applications such as Netmeeting or Internet Games etc. -
Page 48: Phone
VLAN ID VLAN ID 802.1p 802.1p priority, user can choose from 0 to 7. Edit Click edit to edit the current vlan. Delete Click delete to delete the current vlan. Click Add to add another vlan. Click Edit, the webpage displays as left. VLAN ID Set VID, it can be 2~4094. -
Page 49: Regional
Ring Back Tone Ring back tone Call Waiting Call Waiting tone. Tone Min Jitter Delay The Min value of IP622’s jitter delay, IP622’s (ms) jitter is an adaptive jitter mechanism. Max Jitter The Max value of IP622’s jitter delay, IP622’s Delay (ms) jitter is an adaptive jitter mechanism. -
Page 50: Miscellaneous
Fill in DND off code. 7.7.1.4 Miscellaneous Webpage Field Name Description If or not enable auto answer. If enable, IP622 Auto Answer will auto answer all incoming call immediately. Auto Answer by If or not enable auto answer by call info. - Page 51 Adding speed dial: Step 1.Choose one Exp Key to configuration Step 2.Select the speed dial from the drop down list Step 3.Choose the Line from auto (the first line registered), line1, line2 Step 4.Fill the phone number in Expansion Step 5.Press to save changes and you can see the status of corresponding LED is solid green.
- Page 52 Step 3.Select the mode from the phonebook, call history, text message, volume+, volume- and login/logout in the drop down list. Step 4.Press to save changes and you can see the status of corresponding LED is solid green. Step 5.Press button to make changes effective. If set properly, press the corresponding button to access to phonebook, call history, text message, volume+, volume- and login/logout menu directly.
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Page 53: Dial Plan
Plan Syntactic Choose the dial plan mode from Deny and Dial Out. Action Deny means IP622 will reject the matched number, while Dial Out means IP622 allow dial out the matched number. Move Up Press it to move up. Move Down Press it to move down. - Page 54 Steps : Adding one dial plan: Step 1. Enable Dial Plan Step 2. Click Add button, and the configuration table like Picture 1 will appear Step 3. Fill in the value of parameters. Step 4.Press OK button to end configuration. Step 5.
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Page 55: Dial Plan Syntactic
Make outside dial tone after dialing “x”, stop until dialing character “y” For example： “9,1xxxxxxxxxx”:IP622 make outside dial tone after inputting “9”, stop tone until inputting “1” “9,8,010x”: make outside dial tone after inputting “9”, stop tone until inputting “0”... -
Page 56: Example
7.7.3.3 Example 1. Example 1 Using line 1, if user dials #12#2, IP622 will call 010#12%232 immediately. 2. Example 2 Using line 2, if user dials 5,8101, IP622 will call 2413338101 immediately, And IP622 will make outside dial tone after inputting “5”, stop tone until inputting “8”. -
Page 57: Phonebook
7.7.4 Phone Book 7.7.4.1 Upload &&Download Phonebook or Blacklist Webpage Field Name Description Click to save the phonebook to the Phonebook local PC. Upload&&Dow Click to select the phonebook and click nload to upload it to the phone. Click to save the blacklist to the local PC. - Page 58 Steps : Adding one phone book: Step 1. Click Add button, and the configuration table like Picture 1 will appear Step 2. Fill in the value of parameters. Step 3. Press OK button to end configuration. Step 4. Press Save button to save changes. Picture 2 Editing one phone book: Step 1.
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Page 59: Phonebook
Step 2. Click Move to blacklist button to delete the phone book 7.7.4.3 Black List Webpage Field Name Description Name Input the name Number Input the phone number Picture 1 Steps : Adding one Black List: Step 1. Click Add button, then the configuration table like Picture 1 will appear Step 2. -
Page 60: Redial List
7.7.5.1 Redial List 7.7.5.2 Answered Calls Page 55 of 70... -
Page 61: Missed Call
7.7.5.3 Missed Call 7.8 Administration Use can manage the IP622 in these six webpages; you can configure the Time/Date, password, web access, system log and so on. 7.8.1 Management You can configuration the value of Time/Date, password, web access, and system log and so on. -
Page 62: Administrator Settings
7.8.1.2 Administrator Settings Webpage Field Name Description User Type Select Admin User or Normal User. New User Name Input the user name. New Password Input the password. Confirm Password Input the password again. Language User can select the language, options are English,Russian, Finnish, Spanish,Czech, Hebrew and Romania. -
Page 63: System Log Setting
Start Hour of Day Choose starting hour Stop Month Choose stopping month Stop Day of Week Choose stopping day Stop Day of Week Choose stopping week Last in Month Stop Hour of Day Choose stopping the function hour Steps: Daylight Saving Time: Step 1. -
Page 64: Factory Defaults
Status/Basic webpage. 7.8.3 Provision Provisioning allow IP622 auto-upgrading or auto-configuring IP622 supports 3 ways to provision: TFTP, HTTP and HTTPS. Before testing or using TFTP, user should have tftp server and upgrading file and configuring file. ... -
Page 65: Snmp
Error after the “Resync Error Retry Delay” time, default is Retry Delay 3600s If it’s time to resync, but IP622 is busying now, in this Forced Resync case, IP622 will wait for a period time, the longest is Delay “Forced Resync Delay” , default is 14400s, when the... -
Page 66: Tr069
TR069 Enable If or not enable TR069 CWMP If or not enable TR069 ACS URL The URL of TR069 server The IP622’s user name for connecting to User Name TR069 server The IP622’s password for connecting to Password TR069 server... -
Page 67: Trouble Shooting
Solution: Check if the Ethernet cable is properly connected. Check if the DHCP server is working normally. Check if the connection between the DHCP Server and IP622 is properly connected. 8.3 No Dial Tone Solution: Check if the handset cord is properly connected. -
Page 68: No Voice During An Active Call
Check the status of your SIP registration status, or contact your administrator, supplier, or ITSP for more information or assistance. 8.6 No Voice during an Active Call Solution: Check if the servers support the current audio codec type, or contact your administrator, supplier, or ITSP for more information or assistance. 8.7 Can not connect to the configuration Website Solution: Check if the Ethernet cable is properly connected. - Page 69 button. And this way is required password,too. There is another way to make factory default, press #*06# on the phone's panel, and then select 4 Factory Reset, input YES(937) to confirm your action, and then the phone will reset all the settings. If you choose factory default, you will return the phone to the original factory settings and will erase ALL current settings, including the directory and call logs.
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Page 70: Contact Ways
9 Contact ways Sales: sales@flyingvoice.com Support: support@flyingvoice.com MSN:e3call@hotmail.com Skype:flyingvoice_sales Shenzhen Add: Room7007, Tiansha Building, MajiaLong, Industrial area, NanShan district, Shenzhen, China Tel: +86-755-26099365 Fax: +86-755-26099347 Beijing Add: Room415, ChuangXin Building A#, NO.12 HongDa North Rd, BDA, Beijing, China Tel: +86-10-67886296 Fax: +86-10-67883237 Page 65 of 70...
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