HP ExpressCard Hardware Setup Manual page 44

Troubleshooting
Problem
My remote control does
not work.
A–2
Solution
■ Be sure you are using the HP MediaBuddy
Remote Control and not an unsupported remote
control.
■ Be sure that the remote control has a clear
line-of-sight with the remote sensor. Refer to
"Using the remote
■ If the remote control has worked without any
problems until recently, try replacing the
batteries. Refer to
batteries" in Chapter 5.
■ If the remote control works as expected, except
for changing channels, you must reconfigure the
software settings for the cable or satellite set-top
box. Refer to
Chapter 3.
■ Check all cable connections going to and from
the TV tuner.
■ If using a set-top box, check the following:
❐ Be sure the remote sensor is connected to
the computer. Refer to
Connecting with satellite TV or cable TV with
a set-top box" in Chapter 3.
❐ Be sure the IR emitter cable is securely and
properly connected from the remote sensor
to the set-top box.
❐ Be sure the set-top box is on and receiving
power.
■ Close Windows Media Center, restart the
computer, and then open Windows Media
Center again.
control" in Chapter 5.
"Replacing the remote control
"Running the Setup
"Connection 3:
Wizard" in
(Continued)
Hardware Setup